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    • Customer Experience

    Customer Experience Courses Online

    Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

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    Explore the Customer Experience Course Catalog

    • Status: Preview
      Preview
      D

      Dubai College of Tourism

      Travel Agency Operations

      Skills you'll gain: Booking (Sales), Travel Arrangements, Selling Techniques, Sales, Hospitality, Client Services, Office Procedures, Financial Analysis, Workflow Management, Proposal Development, Document Management, Customer Communications Management

      4.7
      Rating, 4.7 out of 5 stars
      ·
      30 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      G

      Georgia Institute of Technology

      Take Your English Communication Skills to the Next Level

      Skills you'll gain: Sales Presentation, Presentations, Verbal Communication Skills, Public Speaking, Business Correspondence, English Language, Cultural Diversity, Professional Networking, Intercultural Competence, Communication, Cultural Sensitivity, Business Writing, Setting Appointments, Writing

      4.7
      Rating, 4.7 out of 5 stars
      ·
      908 reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      M

      Meta

      Introdução ao marketing de mídias sociais

      Skills you'll gain: Social Media Marketing, Social Media, Target Audience, Social Media Strategy, Smart Goals, Goal Setting, Marketing, Marketing Strategies, Digital Media Strategy, Key Performance Indicators (KPIs), Customer Analysis, Policy Development, Instagram, Persona Development, Facebook

      4.6
      Rating, 4.6 out of 5 stars
      ·
      41 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Michigan

      Intro to AR/VR/MR/XR: Technologies, Applications & Issues

      Skills you'll gain: Augmented and Virtual Reality (AR/VR), Augmented Reality, Virtual Reality, Web Content Accessibility Guidelines, Emerging Technologies, Virtual Environment, Display Devices, Design Strategies, Human Computer Interaction, User Experience Design, Information Privacy, Conceptual Design, Diversity Equity and Inclusion Initiatives, Innovation, Personally Identifiable Information, Safety and Security, Ethical Standards And Conduct

      4.7
      Rating, 4.7 out of 5 stars
      ·
      387 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      E

      EC-Council

      Ethical Hacking Essentials (EHE)

      Skills you'll gain: Penetration Testing, Threat Modeling, Cloud Security, Vulnerability Assessments, Network Security, Threat Detection, Security Awareness, Cybersecurity, Cloud Computing, Intrusion Detection and Prevention, Cyber Attacks, Application Security, Web Applications, Mobile Security, Internet Of Things, Authentications, Encryption, Wireless Networks

      4.6
      Rating, 4.6 out of 5 stars
      ·
      571 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      E

      Emory University

      Survey analysis to Gain Marketing Insights

      Skills you'll gain: Customer Analysis, Statistical Analysis, Target Market, Marketing Analytics, Customer Insights, Market Research, Data Analysis, Data Analysis Software, Marketing, Marketing Strategy and Techniques, Brand Strategy

      4.5
      Rating, 4.5 out of 5 stars
      ·
      122 reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Maryland, College Park

      Developing Innovative Ideas for Product Leaders

      Skills you'll gain: New Product Development, Innovation, Market Opportunities, Ideation, Entrepreneurship, Product Management, Corporate Strategy, Customer Analysis, Competitive Analysis, Market Analysis, Initiative and Leadership, Target Market, Business Strategy, Value Propositions

      4.4
      Rating, 4.4 out of 5 stars
      ·
      222 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      I

      IBM

      Developing Front-End Apps with React

      Skills you'll gain: React Redux, React.js, JavaScript Frameworks, Front-End Web Development, Full-Stack Web Development, UI Components, Web Applications, Web Development, Javascript, Event-Driven Programming, Cascading Style Sheets (CSS), Data Structures

      4.4
      Rating, 4.4 out of 5 stars
      ·
      725 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Illinois Urbana-Champaign

      Cloud Computing Concepts, Part 1

      Skills you'll gain: Distributed Computing, NoSQL, Apache Cassandra, Cloud Computing, Systems Design, Data Storage Technologies, Apache Hadoop, Database Theory, Algorithms, Theoretical Computer Science, Scalability, C++ (Programming Language), Network Protocols

      4.3
      Rating, 4.3 out of 5 stars
      ·
      1.1K reviews

      Beginner · Course · 1 - 3 Months

    • C

      Coursera Project Network

      Qlik Sense for Beginners: Analyze and Visualize Data

      Skills you'll gain: Data Storytelling, Data Presentation, Customer Analysis, Data Integration, Interactive Data Visualization, Dashboard, Data Visualization, Data Analysis, Data-Driven Decision-Making, Data Analysis Software, Exploratory Data Analysis, Technical Communication, Data Visualization Software

      4.1
      Rating, 4.1 out of 5 stars
      ·
      14 reviews

      Intermediate · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      M

      Meta

      Meta Social Media Marketing Capstone

      Skills you'll gain: Social Media Marketing, Presentations, Social Media Campaigns, Campaign Management, Digital Marketing, Program Evaluation, Project Closure, Analysis, Communication, Registration

      4.7
      Rating, 4.7 out of 5 stars
      ·
      676 reviews

      Beginner · Course · 1 - 4 Weeks

    • C

      Coursera Project Network

      Use Canva to Design Digital Course Collateral

      Skills you'll gain: Canva (Software), Color Theory, Developing Training Materials, Digital Design, Design Elements And Principles, Graphic Design, Creative Design, Marketing, Social Media

      4.6
      Rating, 4.6 out of 5 stars
      ·
      1.5K reviews

      Advanced · Guided Project · Less Than 2 Hours

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    1…121122123…465

    In summary, here are 10 of our most popular customer experience courses

    • Travel Agency Operations: Dubai College of Tourism
    • Take Your English Communication Skills to the Next Level: Georgia Institute of Technology
    • Introdução ao marketing de mídias sociais: Meta
    • Intro to AR/VR/MR/XR: Technologies, Applications & Issues: University of Michigan
    • Ethical Hacking Essentials (EHE): EC-Council
    • Survey analysis to Gain Marketing Insights: Emory University
    • Developing Innovative Ideas for Product Leaders: University of Maryland, College Park
    • Developing Front-End Apps with React: IBM
    • Cloud Computing Concepts, Part 1: University of Illinois Urbana-Champaign
    • Qlik Sense for Beginners: Analyze and Visualize Data: Coursera Project Network

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    • Google Cybersecurity Certificate
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