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    • Customer Experience

    Customer Experience Courses Online

    Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

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    Explore the Customer Experience Course Catalog

    • Status: Free Trial
      Free Trial
      U

      University of Michigan

      Generative AI in Business

      Skills you'll gain: Generative AI, AI Product Strategy, Generative AI Agents, Data Integration, Business Solutions, Customer experience strategy (CX), Strategic Thinking, Data Strategy, Business Planning, Innovation, Performance Analysis, Customer experience improvement, Business Analysis, Project Performance, Artificial Intelligence, Business Strategies, Business Transformation, Prompt Engineering, Business Process Management, Decision Making

      4.7
      Rating, 4.7 out of 5 stars
      ·
      81 reviews

      Beginner · Specialization · 1 - 3 Months

    • Status: Preview
      Preview
      N

      New York University

      Engineering Health: Introduction to Yoga and Physiology

      Skills you'll gain: Respiratory Care, Mindfulness, Physiology, Stress Management, Research, Cardiology, Orthopedics, Immunology, Anatomy, Chronic Diseases, Neurology, Endocrinology, Mental Health

      4.8
      Rating, 4.8 out of 5 stars
      ·
      534 reviews

      Beginner · Course · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      É

      École Polytechnique Fédérale de Lausanne

      Functional Program Design in Scala

      Skills you'll gain: Scala Programming, Software Design, Software Design Patterns, Functional Design, Java, Programming Principles, Performance Tuning, Data Structures, Algorithms

      4.5
      Rating, 4.5 out of 5 stars
      ·
      3.1K reviews

      Intermediate · Course · 1 - 3 Months

    • C

      Coursera Project Network

      Small Business Marketing Using Facebook

      Skills you'll gain: Facebook, Marketing Analytics, Advertising, Digital Advertising, Social Media Content, Social Media Marketing, Social Media, Content Marketing, Scheduling, Target Audience, Social Media Management, Customer Engagement

      4.6
      Rating, 4.6 out of 5 stars
      ·
      255 reviews

      Mixed · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      S

      SkillUp

      Generative AI: Supercharge Your Product Management Career

      Skills you'll gain: AI Product Strategy, Google Gemini, Product Lifecycle Management, Generative AI, Product Management, ChatGPT, Customer experience improvement, Responsible AI, Prompt Engineering, Microsoft Copilot, Digital Transformation

      4.6
      Rating, 4.6 out of 5 stars
      ·
      131 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      M

      MathWorks

      Practical Data Science with MATLAB

      Skills you'll gain: Data Storytelling, Feature Engineering, Data Visualization, Supervised Learning, Dimensionality Reduction, Data Integration, Interactive Data Visualization, Exploratory Data Analysis, Data Import/Export, Technical Communication, Data Analysis, Applied Machine Learning, Data Visualization Software, Matlab, Regression Analysis, Data Processing, Descriptive Statistics, Data Cleansing, Predictive Modeling, Data Manipulation

      4.8
      Rating, 4.8 out of 5 stars
      ·
      1K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      M

      Meta

      Measure and Optimize Social Media Marketing Campaigns

      Skills you'll gain: Marketing Analytics, Social Media Marketing, Social Media Campaigns, Marketing Effectiveness, Social Media Strategy, Digital Advertising, Advertising Campaigns, Social Media, Data Analysis, Campaign Management, Data Presentation, Marketing, Digital Marketing, Business Metrics, Facebook, A/B Testing, Key Performance Indicators (KPIs), Marketing Communications, Return On Investment, Communication

      4.9
      Rating, 4.9 out of 5 stars
      ·
      1.9K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      C

      Coursera Instructor Network

      OpenAI ChatGPT: Enterprise Solutions Unleashed

      Skills you'll gain: ChatGPT, Data Analysis, OpenAI, Data-Driven Decision-Making, Generative AI, Content Creation, Prompt Engineering, Content Strategy, Artificial Intelligence, Business Intelligence, Customer Support, Customer experience improvement, Operational Efficiency, Customer Service, Automation

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Illinois Urbana-Champaign

      Federal Taxation I: Individuals, Employees, and Sole Proprietors

      Skills you'll gain: Tax Returns, Tax Preparation, Income Tax, Payroll Tax, Tax, Tax Laws, Expense Management, Compensation and Benefits

      Build toward a degree

      4.8
      Rating, 4.8 out of 5 stars
      ·
      703 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      R

      Rutgers the State University of New Jersey

      Supply Chain Management Strategy

      Skills you'll gain: Strategic Sourcing, Demand Planning, Procurement, Supplier Relationship Management, Supply Chain, Supply Chain Planning, Operational Efficiency, Customer Demand Planning, Supply Chain Management, Presentations, Operations, Logistics, Transportation Management, Forecasting, Inventory and Warehousing, Cost Reduction, Decision Making

      4.8
      Rating, 4.8 out of 5 stars
      ·
      1.2K reviews

      Mixed · Course · 1 - 3 Months

    • C

      Coursera Project Network

      Agile Projects: Developing Tasks with Taiga

      Skills you'll gain: User Story, Agile Project Management, Agile Methodology, Product Roadmaps, Project Management Software, Project Management, Product Development, Value Propositions, Product Design, Stakeholder Communications, Customer experience strategy (CX)

      4.3
      Rating, 4.3 out of 5 stars
      ·
      20 reviews

      Intermediate · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      U

      University of Alberta

      Client Needs and Software Requirements

      Skills you'll gain: Requirements Analysis, Requirements Elicitation, Requirements Management, Functional Requirement, Business Requirements, Product Requirements, Backlogs, User Requirements Documents, Scope Management, Change Control, User Story, System Requirements, Client Services, Acceptance Testing, Agile Software Development, Prioritization

      4.8
      Rating, 4.8 out of 5 stars
      ·
      3.1K reviews

      Mixed · Course · 1 - 4 Weeks

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    In summary, here are 10 of our most popular customer experience courses

    • Generative AI in Business: University of Michigan
    • Engineering Health: Introduction to Yoga and Physiology: New York University
    • Functional Program Design in Scala: École Polytechnique Fédérale de Lausanne
    • Small Business Marketing Using Facebook: Coursera Project Network
    • Generative AI: Supercharge Your Product Management Career: SkillUp
    • Practical Data Science with MATLAB: MathWorks
    • Measure and Optimize Social Media Marketing Campaigns: Meta
    • OpenAI ChatGPT: Enterprise Solutions Unleashed: Coursera Instructor Network
    • Federal Taxation I: Individuals, Employees, and Sole Proprietors: University of Illinois Urbana-Champaign
    • Supply Chain Management Strategy: Rutgers the State University of New Jersey

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