Skills you'll gain: Customer Service, Customer Relationship Building, Continuous Improvement Process, Process Improvement, Performance Metric, Customer experience improvement, Customer Complaint Resolution, Client Support, Technical Support, Expectation Management, Conflict Management, Communication Strategies

Skills you'll gain: Energy and Utilities, Electrical Systems, Thermal Management, Sustainable Technologies, Equipment Design, Industrial Design, Real Time Data, Mechanical Design

Skills you'll gain: Literacy, Time Management, Learning Strategies, Student Support and Services, Writing, Growth Mindedness, Higher Education, Organizational Skills, Critical Thinking, Adaptability

Skills you'll gain: Data Manipulation, Data Cleansing, Data Wrangling, Data Quality, Tidyverse (R Package), Data Transformation, R Programming, Text Mining, Data Validation, Generative AI, Data Integrity

Skills you'll gain: Automation, Socioeconomics, Sustainable Systems, Environmental Issue, Economics, Policy, and Social Studies, Emerging Technologies, Technology Roadmaps, Policy Analysis, Transportation Operations, Social Sciences, Electric Power Systems, Sustainable Development, Augmented and Virtual Reality (AR/VR), Safety and Security, Diversity Equity and Inclusion Initiatives, Information Privacy, Climate Change Mitigation, Artificial Intelligence

Skills you'll gain: Computer Hardware, Operating Systems, Databases, Hardware Troubleshooting, Information Technology, Technical Support, System Configuration, Security Controls, Wireless Networks, Software Installation, Computer Networking, Computer Security Awareness Training, Peripheral Devices

Skills you'll gain: Microsoft Copilot, Microsoft Outlook, Microsoft Teams, Email Automation, Microsoft 365, Collaborative Software, Productivity Software, Meeting Facilitation, Prompt Engineering, Proposal Development, Calendar Management, Business Writing, Microsoft Word

Skills you'll gain: Software Architecture, Technical Support, Operating Systems, Software Installation, System Support, Microsoft Windows, Problem Management, Debugging, System Configuration, Performance Tuning, Security Software, Technical Communication, Microsoft Office

Skills you'll gain: Public Key Infrastructure, Cloud Security, Hardening, Infrastructure Security, Application Security, Information Systems Security, Network Security, Cyber Security Assessment, System Configuration, Cryptography, Encryption, Mobile Security

Skills you'll gain: Development Environment, CI/CD, DevOps, Software Development Tools, GitHub, Integrated Development Environments, Generative AI, Software Documentation

Skills you'll gain: Google Cloud Platform, Technical Support and Services, Technical Support, Service Level, Identity and Access Management, Record Keeping, Data Loss Prevention, Issue Tracking, Personally Identifiable Information, Problem Management, Technical Communication

Skills you'll gain: Automation, Interactive Learning, Social Sciences, Economics, Policy, and Social Studies, Electric Power Systems, Augmented and Virtual Reality (AR/VR), Sustainable Systems, Transportation Operations, Policy Analysis, Technology Roadmaps, Emerging Technologies, Sustainable Technologies, Health Equity, Environmental Issue, Socioeconomics, Social Justice, Climate Change Mitigation