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    • Customer Experience

    Customer Experience Courses Online

    Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

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    Explore the Customer Experience Course Catalog

    • Status: Free Trial
      Free Trial
      L

      LearnKartS

      Salesforce Admin and App Builder

      Skills you'll gain: Salesforce, Dashboard, Salesforce Development, Application Deployment, Workflow Management, Release Management, Customer Relationship Management, Object-Relational Mapping, Business Process Automation, Configuration Management, Event Monitoring, Role-Based Access Control (RBAC), Data Import/Export, Version Control, Authentications, Identity and Access Management, Data Cleansing, Change Control, Data Management, Business Logic

      4.1
      Rating, 4.1 out of 5 stars
      ·
      8 reviews

      Beginner · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      G

      Georgia Institute of Technology

      Take Your English Communication Skills to the Next Level

      Skills you'll gain: Sales Presentation, Presentations, Verbal Communication Skills, Public Speaking, Business Correspondence, English Language, Cultural Diversity, Professional Networking, Intercultural Competence, Communication, Cultural Sensitivity, Business Writing, Setting Appointments, Writing

      4.7
      Rating, 4.7 out of 5 stars
      ·
      908 reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      G

      Google Cloud

      Reliable Google Cloud Infrastructure: Design and Process

      Skills you'll gain: Application Deployment, Cloud Infrastructure, CI/CD, Cloud Security, Service Level Agreement, Microservices, Service Level, Google Cloud Platform, Network Architecture, API Design, Site Reliability Engineering, Cloud Computing Architecture, Kubernetes, Restful API, Cloud Storage, Cloud Computing, Key Performance Indicators (KPIs), DevOps, System Design and Implementation, Disaster Recovery

      4.7
      Rating, 4.7 out of 5 stars
      ·
      7.2K reviews

      Advanced · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      P

      Parsons School of Design, The New School

      Leveraging Design Methods to Identify Business Opportunities

      Skills you'll gain: Design Thinking, Market Opportunities, Business Risk Management, Design and Product, Strategic Thinking, Process Design, Human Centered Design, Innovation, Design, User Experience, Business Modeling, Customer experience strategy (CX), Ethical Standards And Conduct

      4.7
      Rating, 4.7 out of 5 stars
      ·
      15 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      N

      National Taiwan University

      Learning Chinese : Start From Scratch (零到一學中文)

      Skills you'll gain: Language Learning, Vocabulary, Grammar, Language Competency, Oral Comprehension

      4.5
      Rating, 4.5 out of 5 stars
      ·
      552 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      V

      Vanderbilt University

      Generative AI for Leaders

      Skills you'll gain: Succession Planning, Business Writing, Generative AI, Meeting Facilitation, Organizational Leadership, Strategic Leadership, Business Leadership, Proposal Writing, Thought Leadership, Prompt Engineering, Human Resource Strategy, Business Transformation, Staff Management, Decision Making

      4.7
      Rating, 4.7 out of 5 stars
      ·
      572 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Colorado Boulder

      Algorithms for Searching, Sorting, and Indexing

      Skills you'll gain: Data Structures, Algorithms, Theoretical Computer Science, Programming Principles, Computational Thinking, Data Science, Analysis, Big Data, Probability & Statistics, Python Programming

      Build toward a degree

      4.7
      Rating, 4.7 out of 5 stars
      ·
      511 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      S

      SAP

      Understanding the Enterprise Systems Environment

      Skills you'll gain: Digital Transformation, Cloud Computing Architecture, Systems Design, Cloud Computing, SAP Applications, Cybersecurity, Case Studies, Software As A Service, Systems Analysis, Enterprise Architecture, Enterprise Resource Planning, Business Technologies, Customer experience strategy (CX), Data Modeling, Business Process Automation, Business Analysis, Application Development

      4.7
      Rating, 4.7 out of 5 stars
      ·
      213 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      D

      Deep Teaching Solutions

      Uncommon Sense Teaching

      Skills you'll gain: Lesson Planning, Critical Thinking, Classroom Management, Stress Management, Instructional Strategies, Teaching, Education and Training, Student Engagement, Differentiated Instruction, Learning Strategies, Pedagogy, Lecturing, Human Learning, Learning Theory, Special Education, Stress First Aid, Time Management, Education Software and Technology, Discussion Facilitation, Learning Management Systems

      4.9
      Rating, 4.9 out of 5 stars
      ·
      747 reviews

      Beginner · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      E

      EIT Digital

      Value Creation Through Innovation

      Skills you'll gain: Closing (Sales), Business Modeling, Cold Calling, Design Thinking, Customer Analysis, Entrepreneurship, Technology Roadmaps, Innovation, Sales Process, Technology Strategies, Market Analysis, Target Market, Marketing, Business Strategy, Forecasting, Ideation, Marketing Strategies, Strategic Planning, Competitive Analysis, Business Strategies

      4.6
      Rating, 4.6 out of 5 stars
      ·
      719 reviews

      Intermediate · Specialization · 3 - 6 Months

    • C

      Coursera Project Network

      Create Your First Web App with Python and Flask

      Skills you'll gain: Flask (Web Framework), Web Development, Web Applications, Application Development, Object-Relational Mapping, Database Application, Back-End Web Development, Software Development, Python Programming, Computer Programming

      4.5
      Rating, 4.5 out of 5 stars
      ·
      552 reviews

      Intermediate · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      U

      University of Colorado System

      Palliative Care: It's Not Just Hospice Anymore

      Skills you'll gain: Pain Management, Hospice, Patient-centered Care, Patient Communication, Patient Education And Counseling, Care Management, Patient Evaluation, Patient Advocacy, Active Listening, Compassion, Treatment Planning, Healthcare Ethics, Respiratory Care, Empathy, Self-Awareness, Health Assessment, Psychiatric Assessments, Clinical Assessment, Care Coordination, Communication

      4.8
      Rating, 4.8 out of 5 stars
      ·
      488 reviews

      Beginner · Specialization · 3 - 6 Months

    Customer Experience learners also search

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    1…130131132…465

    In summary, here are 10 of our most popular customer experience courses

    • Salesforce Admin and App Builder: LearnKartS
    • Take Your English Communication Skills to the Next Level: Georgia Institute of Technology
    • Reliable Google Cloud Infrastructure: Design and Process: Google Cloud
    • Leveraging Design Methods to Identify Business Opportunities: Parsons School of Design, The New School
    • Learning Chinese : Start From Scratch (零到一學中文): National Taiwan University
    • Generative AI for Leaders: Vanderbilt University
    • Algorithms for Searching, Sorting, and Indexing: University of Colorado Boulder
    • Understanding the Enterprise Systems Environment: SAP
    • Uncommon Sense Teaching: Deep Teaching Solutions
    • Value Creation Through Innovation: EIT Digital

    Other topics to explore

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    338 courses
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    668 courses
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    425 courses
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    145 courses
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    Certificates & Programs

    • Google Cybersecurity Certificate
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    • IBM Data Analyst Certificate
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    • UI / UX Design Certificate

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