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    Results for "customer experience improvement"

    • G

      Google Cloud

      Google Cloud Customer Care Fundamentals - Français

      Skills you'll gain: Product Support, Help Desk Support, Google Cloud Platform, Technical Support, Service Level, Change Requests, Identity and Access Management, Technical Communication, Data Management, Personally Identifiable Information

      Beginner · Course · 1 - 4 Weeks

    • G

      Google Cloud

      Google Cloud Customer Care Fundamentals - Italiano

      Skills you'll gain: Google Cloud Platform, Service Level, Technical Support and Services, Technical Support, Cloud Services, Technical Communication, Identity and Access Management, File Management, Incident Management, Personally Identifiable Information

      Beginner · Course · 1 - 4 Weeks

    • G

      Google Cloud

      Google Cloud Customer Care Fundamentals - 한국어

      Skills you'll gain: Product Support, Help Desk Support, Technical Support, Google Cloud Platform, Service Level, Service Management, Cloud Services, Issue Tracking, Problem Management, Technical Communication, Personally Identifiable Information, Information Privacy

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      C

      Coursera Instructor Network

      Designing a Customer Support Chatbot Using Flowise

      Skills you'll gain: ChatGPT, User Interface (UI), No-Code Development, Self Service Technologies, LLM Application, Customer Support, Generative AI, Artificial Intelligence, Web Content, Quality Assurance

      4.4
      Rating, 4.4 out of 5 stars
      ·
      12 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      J

      Johns Hopkins University

      Planning a Patient Safety or Quality Improvement Project (Patient Safety III)

      Skills you'll gain: Design Thinking, Solution Design, Quality Improvement, Patient Flow, Continuous Quality Improvement (CQI), Patient Safety, Creative Problem-Solving, Innovation, Brainstorming, Project Management, User Centered Design, Creativity, Collaboration, Empathy

      4.8
      Rating, 4.8 out of 5 stars
      ·
      196 reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      M

      Microsoft

      Using Microsoft Copilot to Understand Your Customer

      Skills you'll gain: Customer Insights, Microsoft Copilot, Customer Analysis, Persona Development, Marketing Analytics, Marketing, Marketing Strategies, Report Writing, Search Engine Marketing, Generative AI Agents, Target Audience, Prompt Engineering, Search Engine Optimization, Social Media Marketing, Data Import/Export

      4.6
      Rating, 4.6 out of 5 stars
      ·
      9 reviews

      Beginner · Course · 1 - 4 Weeks

    • C

      Coursera Project Network

      Machine Learning with PySpark: Customer Churn Analysis

      Skills you'll gain: Exploratory Data Analysis, Feature Engineering, Data Analysis, PySpark, Data Processing, Data Cleansing, Data Transformation, Apache Spark, Data-Driven Decision-Making, Decision Tree Learning, Predictive Modeling, Predictive Analytics, Applied Machine Learning, Application Deployment, Machine Learning

      4.6
      Rating, 4.6 out of 5 stars
      ·
      22 reviews

      Intermediate · Guided Project · Less Than 2 Hours

    • C

      Coursera Project Network

      Python NLTK for Beginners: Customer Satisfaction Analysis

      Skills you'll gain: Text Mining, Unstructured Data, Data Analysis, Natural Language Processing, Pandas (Python Package), Data Manipulation, Python Programming, Data Processing, Data Cleansing

      4.8
      Rating, 4.8 out of 5 stars
      ·
      9 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      J

      Johns Hopkins University

      Designing for Sustainment: Keeping Improvement Work on Track (Patient Safety IV)

      Skills you'll gain: Change Management, Leadership, Conflict Management, Patient Safety, Risk Analysis, Risk Management, Continuous Quality Improvement (CQI), Project Planning, Teamwork, Communication Strategies, Planning

      4.6
      Rating, 4.6 out of 5 stars
      ·
      92 reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Colorado Boulder

      Print and Digital Elements of Design: Branding and User Experience

      Skills you'll gain: Color Theory, Graphic Design, Typography, Graphic and Visual Design, User Experience Design, Graphic and Visual Design Software, Design, Digital Design, Design Elements And Principles, Adobe InDesign, Design Software, Design Research, Web Design and Development, Adobe Photoshop, Image Quality

      4.8
      Rating, 4.8 out of 5 stars
      ·
      265 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      J

      Johns Hopkins University

      Implementing a Patient Safety or Quality Improvement Project (Patient Safety V)

      Skills you'll gain: Patient Safety, Institutional Review Board (IRB), Safety Training, Intensive Care Unit, Continuous Quality Improvement (CQI), Risk Management, Infection Control, Nurse Education

      4.8
      Rating, 4.8 out of 5 stars
      ·
      96 reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      E

      EDUCBA

      Python Case Study - Customer Brokerage Management System

      Skills you'll gain: Data Validation, Object Oriented Programming (OOP), Customer Data Management, Business Logic, Financial Data, User Interface (UI), Program Development, Real Time Data, Command-Line Interface, Scripting, Application Development, Python Programming

      4.9
      Rating, 4.9 out of 5 stars
      ·
      14 reviews

      Intermediate · Course · 1 - 4 Weeks

    1…141516…487

    In summary, here are 10 of our most popular customer experience improvement courses

    • Google Cloud Customer Care Fundamentals - Français: Google Cloud
    • Google Cloud Customer Care Fundamentals - Italiano: Google Cloud
    • Google Cloud Customer Care Fundamentals - 한국어: Google Cloud
    • Designing a Customer Support Chatbot Using Flowise: Coursera Instructor Network
    • Planning a Patient Safety or Quality Improvement Project (Patient Safety III): Johns Hopkins University
    • Using Microsoft Copilot to Understand Your Customer: Microsoft
    • Machine Learning with PySpark: Customer Churn Analysis: Coursera Project Network
    • Python NLTK for Beginners: Customer Satisfaction Analysis: Coursera Project Network
    • Designing for Sustainment: Keeping Improvement Work on Track (Patient Safety IV): Johns Hopkins University
    • Print and Digital Elements of Design: Branding and User Experience: University of Colorado Boulder

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