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    • Customer Experience

    Customer Experience Courses Online

    Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

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    Explore the Customer Experience Course Catalog

    • Status: Preview
      Preview
      E

      Eindhoven University of Technology

      Improving your statistical inferences

      Skills you'll gain: Statistical Inference, Scientific Methods, Statistical Hypothesis Testing, Quantitative Research, Bayesian Statistics, Statistical Analysis, Probability & Statistics, Sample Size Determination, Research, R Programming, Data Sharing

      4.9
      Rating, 4.9 out of 5 stars
      ·
      799 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Pennsylvania

      Lending, Crowdfunding, and Modern Investing

      Skills you'll gain: FinTech, Portfolio Management, Consumer Lending, Return On Investment, Lending and Underwriting, Financial Services, Risk Analysis, Investment Management, Investments, Fundraising and Crowdsourcing, Financial Market, Risk Management, Case Studies, Consumer Behaviour

      4.6
      Rating, 4.6 out of 5 stars
      ·
      586 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Alberta

      Sample-based Learning Methods

      Skills you'll gain: Reinforcement Learning, Sampling (Statistics), Machine Learning Algorithms, Simulations, Artificial Intelligence and Machine Learning (AI/ML), Machine Learning, Algorithms, Predictive Modeling, Probability Distribution

      4.8
      Rating, 4.8 out of 5 stars
      ·
      1.3K reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of California San Diego

      Data Structures and Performance

      Skills you'll gain: Unit Testing, Data Structures, Java, Performance Tuning, Debugging, Programming Principles, Algorithms, Object Oriented Programming (OOP), Theoretical Computer Science

      4.8
      Rating, 4.8 out of 5 stars
      ·
      2.2K reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      G

      Google Cloud

      Google Sheets - Advanced Topics

      Skills you'll gain: Google Sheets, Excel Formulas, Spreadsheet Software, Google Workspace, Data Validation, Data Visualization, Data Analysis Expressions (DAX), Productivity Software, Data Storytelling, Data Integration, Data Cleansing

      4.7
      Rating, 4.7 out of 5 stars
      ·
      392 reviews

      Intermediate · Course · 1 - 3 Months

    • C

      Coursera Project Network

      Building a Business Presence With Facebook Marketing

      Skills you'll gain: Facebook, Drive Engagement, Online Advertising, Advertising, Social Media Marketing, Social Media, Marketing, Customer Engagement, Social Media Management, Business Marketing, Target Audience

      4.6
      Rating, 4.6 out of 5 stars
      ·
      1.2K reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      I

      IBM

      Flutter and Dart: Developing iOS, Android, and Mobile Apps

      Skills you'll gain: Flutter (Software), Mobile Development, iOS Development, Apple iOS, User Interface (UI), Android Development, User Interface and User Experience (UI/UX) Design, Application Development, Cross Platform Development, Application Programming Interface (API), Software Development Tools, Development Environment, Debugging, Software Development, JSON

      4.5
      Rating, 4.5 out of 5 stars
      ·
      107 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      M

      Microsoft

      Business Analysis Fundamentals

      Skills you'll gain: Stakeholder Management, Business Analysis, Project Management, Stakeholder Analysis, Analysis, Requirements Elicitation, Risk Management, Microsoft Power Platform, Business Process Improvement, Problem Management

      4.7
      Rating, 4.7 out of 5 stars
      ·
      890 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      M

      MathWorks

      Practical Data Science with MATLAB

      Skills you'll gain: Data Storytelling, Feature Engineering, Data Visualization, Supervised Learning, Dimensionality Reduction, Data Integration, Interactive Data Visualization, Exploratory Data Analysis, Data Import/Export, Technical Communication, Data Analysis, Applied Machine Learning, Data Visualization Software, Matlab, Regression Analysis, Data Processing, Descriptive Statistics, Data Cleansing, Predictive Modeling, Data Manipulation

      4.8
      Rating, 4.8 out of 5 stars
      ·
      1K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      I

      IBM

      Developing AI Applications with Python and Flask

      Skills you'll gain: Flask (Web Framework), Unit Testing, Application Deployment, Software Development Life Cycle, Python Programming, Artificial Intelligence, Web Applications, Application Programming Interface (API), Integrated Development Environments, Restful API, Programming Principles

      4.4
      Rating, 4.4 out of 5 stars
      ·
      1.2K reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      M

      Meta

      Measure and Optimize Social Media Marketing Campaigns

      Skills you'll gain: Marketing Analytics, Social Media Marketing, Social Media Campaigns, Marketing Effectiveness, Social Media Strategy, Digital Advertising, Advertising Campaigns, Social Media, Data Analysis, Campaign Management, Data Presentation, Marketing, Digital Marketing, Business Metrics, Facebook, A/B Testing, Key Performance Indicators (KPIs), Marketing Communications, Return On Investment, Communication

      4.9
      Rating, 4.9 out of 5 stars
      ·
      1.9K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free
      Free
      G

      Goldman Sachs

      Fundamentals of Operations, with Goldman Sachs 10,000 Women

      Skills you'll gain: Process Mapping, Process Analysis, Operational Efficiency, Business Operations, Operations Management, Operational Analysis, Process Management, Business Process, Business Process Improvement, Customer experience improvement, Growth Strategies, Business Technologies

      4.6
      Rating, 4.6 out of 5 stars
      ·
      362 reviews

      Mixed · Course · 1 - 4 Weeks

    Customer Experience learners also search

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    In summary, here are 10 of our most popular customer experience courses

    • Improving your statistical inferences: Eindhoven University of Technology
    • Lending, Crowdfunding, and Modern Investing: University of Pennsylvania
    • Sample-based Learning Methods: University of Alberta
    • Data Structures and Performance: University of California San Diego
    • Google Sheets - Advanced Topics: Google Cloud
    • Building a Business Presence With Facebook Marketing: Coursera Project Network
    • Flutter and Dart: Developing iOS, Android, and Mobile Apps: IBM
    • Business Analysis Fundamentals: Microsoft
    • Practical Data Science with MATLAB: MathWorks
    • Developing AI Applications with Python and Flask: IBM

    Other topics to explore

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    • Microsoft Excel
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    Certificates & Programs

    • Google Cybersecurity Certificate
    • Google Data Analytics Certificate
    • Google IT Support Certificate
    • Google Project Management Certificate
    • Google UX Design Certificate
    • IBM Data Analyst Certificate
    • IBM Data Science Certificate
    • Machine Learning Certificate
    • Microsoft Power BI Data Analyst Certificate
    • UI / UX Design Certificate

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