Skills you'll gain: Hospitality Management, Guest Relations, Hospitality, Hotels and Accommodations, Customer Service, Leadership, Leadership Development, Personalized Service, Customer experience improvement, Property Management Systems, Customer Complaint Resolution, Operational Excellence, Customer Insights, Sustainability Standards, Consumer Behaviour

Skills you'll gain: Program Evaluation, Needs Assessment, Sustainable Development, Return On Investment, Data Collection, Key Performance Indicators (KPIs), Stakeholder Engagement, Qualitative Research, Organizational Change, Resource Allocation

Skills you'll gain: Marketing Channel, Strategic Marketing, Business Marketing, Direct Selling, Customer experience strategy (CX), Go To Market Strategy, Target Market, Customer Analysis, Market Research, Marketing Strategies, Value Propositions, Market Opportunities, Case Studies, Customer Demand Planning, E-Commerce, Compensation Management, Strategic Partnership, Consumer Behaviour, B2B Sales, Business Relationship Management

Skills you'll gain: Program Management, Project Management Office (PMO), Project Management Life Cycle, Project Management, Stakeholder Management, Project Management Institute (PMI) Methodology, Product Management, Organizational Strategy, Team Management, Agile Project Management, Leadership, Business Strategy, Change Management

Skills you'll gain: Microsoft Office, Communication, Business Communication, Graphic Design

Skills you'll gain: Responsible AI, Social Media Management, Social Media, Social Media Marketing, Google Ads, Digital Marketing, Email Marketing, Social Media Strategy, Digital Advertising, Web Analytics and SEO, Online Advertising, Social Media Campaigns, Digital Media Strategy, Paid media, Pay Per Click Advertising, Content Creation, Customer Retention, Search Engine Optimization, Presentations, Generative AI

Skills you'll gain: Oral Expression, Active Listening, Verbal Communication Skills, Influencing, Emotional Intelligence, Persuasive Communication, Interpersonal Communications, Communication, Non-Verbal Communication, Communication Strategies, Public Speaking, Business Communication, Professionalism, Conflict Management, Business Correspondence, Teamwork, Virtual Teams, Self-Awareness, Adaptability

Skills you'll gain: Microsoft Office, Microsoft Outlook, Presentations, Microsoft 365, Microsoft PowerPoint, Microsoft Power Automate/Flow, Productivity Software, Microsoft Word, Prioritization, Organizational Skills, Calendar Management, Document Management, Microsoft Excel, User Accounts

Skills you'll gain: Data Visualization, Multimodal Prompts, Prompt Engineering, Data Presentation, Prompt Patterns, Graphing, Generative AI Agents, Generative AI, Timelines, LLM Application, ChatGPT, Artificial Intelligence, Complex Problem Solving, Ideation, Business Correspondence, Report Writing, Solution Design, Critical Thinking, Document Management, Machine Learning

Skills you'll gain: Microsoft PowerPoint, Presentations, Sales Presentations, Business Communication, Productivity Software, Writing, Microsoft 365, Editing, Technical Communication

Skills you'll gain: Creativity, Innovation, Creative Thinking, Creative Problem-Solving, Ideation, Open Mindset, Curiosity, Cognitive flexibility, Self-Motivation, Adaptability, Initiative and Leadership, Problem Solving, Organizational Leadership, Persistence, Emotional Intelligence

Skills you'll gain: Microsoft Excel, Spreadsheet Software, Data Entry, Microsoft Office, Data Analysis Software