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    • Customer Experience

    Customer Experience Courses Online

    Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

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    Explore the Customer Experience Course Catalog

    • Status: Free Trial
      Free Trial
      P

      PwC

      Data Analysis and Presentation Skills: the PwC Approach Final Project

      Skills you'll gain: Presentations, Customer Analysis, Data Visualization, Data Presentation, Microsoft PowerPoint, Target Audience, Business Consulting, Microsoft Excel, Data Storytelling, Business Analysis, Data Analysis, Pivot Tables And Charts, Dashboard, Constructive Feedback

      4.7
      Rating, 4.7 out of 5 stars
      ·
      256 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of California, Irvine

      Supply Chain Planning

      Skills you'll gain: Supply Chain Planning, Demand Planning, Customer Demand Planning, Supply Chain Management, Supply Chain, Capacity Planning, Production Planning, Materials Management, Forecasting, Performance Measurement, Microsoft Excel, Data-Driven Decision-Making, Statistical Methods, Key Performance Indicators (KPIs), Data Analysis, Regression Analysis

      4.5
      Rating, 4.5 out of 5 stars
      ·
      282 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      I

      IBM

      Project Management Capstone

      Skills you'll gain: Peer Review, Project Management, Project Management Life Cycle, Agile Project Management, Project Risk Management, Project Portfolio Management, Project Closure, Project Controls, Work Breakdown Structure, User Story, Backlogs, Sprint Planning, Scrum (Software Development), Project Planning, Project Documentation, Project Performance, Management Reporting, Risk Management, Recruitment, Leadership

      4.9
      Rating, 4.9 out of 5 stars
      ·
      110 reviews

      Advanced · Course · 1 - 3 Months

    • C

      Coursera Project Network

      Create a value proposition canvas in Miro

      Skills you'll gain: Competitive Analysis, Customer Analysis, Customer Insights, Value Propositions, Company, Product, and Service Knowledge, Business Modeling, Presentations, Business Priorities, Data Visualization, Marketing, Collaborative Software

      4.6
      Rating, 4.6 out of 5 stars
      ·
      25 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Preview
      Preview
      U

      UBITS

      UX writing para principiantes

      Skills you'll gain: User Experience, User Experience Design, User Research, UI/UX Research, UI/UX Strategy, User Centered Design, Copywriting, Driving engagement, Content Creation, Web Content, Diversity and Inclusion, Storytelling, Writing, Design Thinking, Concision

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      H

      Howard University

      Foundations of Information Systems for Business

      Skills you'll gain: Business Software, Information Systems, Business Systems, Business Technologies, Management Information Systems, Information Technology, Enterprise Resource Planning, E-Commerce, Systems Analysis, Computer Hardware, Data Warehousing, Disaster Recovery, Networking Hardware, Business Ethics, Operating Systems, Business Process Management, Customer Relationship Management, Security Management, Business-To-Consumer, Data Security

      4.8
      Rating, 4.8 out of 5 stars
      ·
      49 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free
      Free
      C

      Coursera Project Network

      GenAI For Business Analysis: Fine-Tuning LLMs

      Skills you'll gain: OpenAI, Large Language Modeling, Real Time Data, Performance Testing, LLM Application, Data Manipulation, Generative AI, Python Programming, Customer Analysis, Data Analysis, Machine Learning, JSON

      4.1
      Rating, 4.1 out of 5 stars
      ·
      7 reviews

      Intermediate · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      I

      IBM

      Full Stack Application Development Capstone Project

      Skills you'll gain: CI/CD, Full-Stack Web Development, Application Design, Node.JS, Django (Web Framework), Back-End Web Development, Web Applications, Front-End Web Development, Restful API, Application Development, Application Deployment, Microservices, User Accounts, Kubernetes, Cloud Applications, IBM Cloud, Containerization, React.js, Web Services, Javascript

      4.6
      Rating, 4.6 out of 5 stars
      ·
      188 reviews

      Advanced · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      L

      LearnQuest

      IoT Systems and Industrial Applications with Design Thinking

      Skills you'll gain: User Research, Internet Of Things, Usability Testing, Prototyping, Design Thinking, Ideation, Automation, User Experience Design, User Centered Design, Interaction Design, Information Systems Security, Human Centered Design, Data Management, Systems Architecture, Embedded Software, Real Time Data, Hardware Architecture, Network Protocols, Systems Integration, Interoperability

      4.6
      Rating, 4.6 out of 5 stars
      ·
      45 reviews

      Beginner · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      I

      IE Business School

      Estrategia de precios

      Skills you'll gain: Product Strategy, Revenue Management, Strategic Marketing, Market Dynamics, Consumer Behaviour, Market Research, Customer Insights, Sales, Competitive Analysis

      4.7
      Rating, 4.7 out of 5 stars
      ·
      371 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      U

      University of London

      Discover Acting

      Skills you'll gain: Performing Arts, Self-Awareness, Verbal Communication Skills, Analytical Skills, Creativity, Communication, Adaptability

      4.9
      Rating, 4.9 out of 5 stars
      ·
      209 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      M

      Microsoft

      Microsoft Generative AI for Data Analysis

      Skills you'll gain: Prompt Engineering, Data Storytelling, Data Presentation, Dashboard, Interactive Data Visualization, Generative AI, Data Ethics, Responsible AI, Infographics, Data Visualization, Anomaly Detection, Excel Formulas, Predictive Modeling, Data Visualization Software, Microsoft Copilot, Business Reporting, Risk Analysis, Text Mining, Predictive Analytics, Automation

      4.2
      Rating, 4.2 out of 5 stars
      ·
      96 reviews

      Intermediate · Professional Certificate · 3 - 6 Months

    Customer Experience learners also search

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    1…160161162…468

    In summary, here are 10 of our most popular customer experience courses

    • Data Analysis and Presentation Skills: the PwC Approach Final Project: PwC
    • Supply Chain Planning: University of California, Irvine
    • Project Management Capstone: IBM
    • Create a value proposition canvas in Miro: Coursera Project Network
    • UX writing para principiantes: UBITS
    • Foundations of Information Systems for Business: Howard University
    • GenAI For Business Analysis: Fine-Tuning LLMs: Coursera Project Network
    • Full Stack Application Development Capstone Project: IBM
    • IoT Systems and Industrial Applications with Design Thinking: LearnQuest
    • Estrategia de precios: IE Business School

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