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    • Customer Experience

    Customer Experience Courses Online

    Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

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    Explore the Customer Experience Course Catalog

    • C

      Coursera Project Network

      Discounted Cash Flow Modeling

      Skills you'll gain: Financial Forecasting, Business Valuation, Equities, Financial Modeling, Financial Analysis, Finance, Cash Flows, Investment Banking, Accounting, Capital Markets

      4.3
      Rating, 4.3 out of 5 stars
      ·
      780 reviews

      Intermediate · Guided Project · Less Than 2 Hours

    • C

      Coursera Project Network

      Compare Stock Returns with Google Sheets

      Skills you'll gain: Risk Analysis, Google Sheets, Financial Analysis, Quantitative Research, Spreadsheet Software, Statistical Analysis, Statistics, Securities (Finance), Probability & Statistics

      4.3
      Rating, 4.3 out of 5 stars
      ·
      675 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      A

      Akamai Technologies, Inc.

      Operating Systems Fundamentals

      Skills you'll gain: Linux, Ubuntu, Linux Administration, File Systems, Linux Commands, Operating Systems, User Accounts, Red Hat Enterprise Linux, OS Process Management, File Management, Unix Shell, System Configuration, Command-Line Interface, Open Source Technology, Security Controls, Virtualization, Virtual Machines

      4.7
      Rating, 4.7 out of 5 stars
      ·
      120 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      V

      Vanderbilt University

      GPT Vision: Seeing the World through Generative AI

      Skills you'll gain: ChatGPT, Generative AI, Data Synthesis, Image Analysis, Data Capture, OpenAI, Data Analysis, Organizational Skills, Computer Vision, AI Personalization, Artificial Intelligence, Prompt Engineering, Automation

      4.9
      Rating, 4.9 out of 5 stars
      ·
      202 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      H

      HRCI

      Employee Relations

      Skills you'll gain: Employee Performance Management, Performance Appraisal, Performance Management, Human Resource Policies, Organizational Structure, Policy Development, Conflict Management, Employee Relations, Diversity and Inclusion, Human Resource Strategy, Employee Engagement, Staff Management, Business Ethics, Organizational Effectiveness, Business Continuity, Communication Strategies

      4.8
      Rating, 4.8 out of 5 stars
      ·
      294 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      U

      Universidade de São Paulo

      Introdução ao Teste de Software

      Skills you'll gain: Software Testing, Test Planning, Test Case, System Testing, Acceptance Testing, Functional Testing, User Acceptance Testing (UAT), Software Quality Assurance, Unit Testing, Quality Assurance, Usability Testing, Integration Testing

      4.8
      Rating, 4.8 out of 5 stars
      ·
      534 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Preview
      Preview
      G

      Genentech

      Data Sciences in Pharma - Patient Centered Outcomes Research

      Skills you'll gain: Clinical Trials, Drug Development, Patient Evaluation, Pharmaceutical Terminology, Clinical Assessment, Quantitative Research, Data Literacy, Patient-centered Care, Statistical Methods, Data Science, Statistical Analysis

      4.5
      Rating, 4.5 out of 5 stars
      ·
      20 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      X

      Xbox

      Product Design and UX/UI Fundamentals

      Skills you'll gain: User Story, User Interface (UI), User Interface and User Experience (UI/UX) Design, Design Thinking, Mockups, Usability Testing, Wireframing, User Experience, Product Design, User Centered Design, User Feedback, Prototyping, Figma (Design Software)

      4.6
      Rating, 4.6 out of 5 stars
      ·
      8 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free
      Free
      U

      University of Pennsylvania

      Modern & Contemporary American Poetry (“ModPo”)

      Skills you'll gain: Art History, World History, Aesthetics, Liberal Arts, Performing Arts, Social Justice, Multimedia, Peer Review

      4.8
      Rating, 4.8 out of 5 stars
      ·
      653 reviews

      Beginner · Course · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      U

      University of Minnesota

      Black-box and White-box Testing

      Skills you'll gain: Cucumber (Software), Gherkin (Scripting Language), Software Testing, Testability, Test Case, Behavior-Driven Development, Code Coverage, Acceptance Testing, Unit Testing, Functional Testing, Test Automation, JUnit, Requirements Analysis, Java Programming

      3.8
      Rating, 3.8 out of 5 stars
      ·
      113 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      L

      LearnKartS

      Project Management Fundamentals

      Skills you'll gain: Project Management Life Cycle, Project Management Institute (PMI) Methodology, Project Management, Project Management Office (PMO), Organizational Structure, Governance, Project Portfolio Management, Organizational Leadership, Program Management, Leadership, Change Management

      4.6
      Rating, 4.6 out of 5 stars
      ·
      294 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Illinois Urbana-Champaign

      Introduction to Applied Business Analytics

      Skills you'll gain: Business Analysis, Analytics, Data Analysis, Data-Driven Decision-Making, Data Presentation, Python Programming

      Build toward a degree

      4.6
      Rating, 4.6 out of 5 stars
      ·
      300 reviews

      Beginner · Course · 1 - 4 Weeks

    Customer Experience learners also search

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    1…163164165…469

    In summary, here are 10 of our most popular customer experience courses

    • Discounted Cash Flow Modeling: Coursera Project Network
    • Compare Stock Returns with Google Sheets: Coursera Project Network
    • Operating Systems Fundamentals: Akamai Technologies, Inc.
    • GPT Vision: Seeing the World through Generative AI: Vanderbilt University
    • Employee Relations: HRCI
    • Introdução ao Teste de Software: Universidade de São Paulo
    • Data Sciences in Pharma - Patient Centered Outcomes Research: Genentech
    • Product Design and UX/UI Fundamentals: Xbox
    • Modern & Contemporary American Poetry (“ModPo”): University of Pennsylvania
    • Black-box and White-box Testing: University of Minnesota

    Other topics to explore

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    • Google Cybersecurity Certificate
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