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Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

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Explore the Customer Experience Course Catalog

  • Status: Free Trial
    Free Trial
    B

    Board Infinity

    ISTQB Usability Tester Certification Preparation

    Skills you'll gain: Usability Testing, Usability, Human Centered Design, Software Testing, User Acceptance Testing (UAT), Surveys, Human Computer Interaction, Software Quality (SQA/SQC), Survey Creation, Test Planning, User Centered Design, Technical Communication, User Experience Design, User Interface (UI), User Research, UI/UX Research, Web Content Accessibility Guidelines, User Experience, Risk Management Framework, Stakeholder Engagement

    3.1
    Rating, 3.1 out of 5 stars
    ·
    9 reviews

    Advanced · Specialization · 1 - 3 Months

  • C

    Coursera Project Network

    Desarrollo del mapa de experiencia del cliente con Miro

    Skills you'll gain: Collaborative Software, User Experience, Project Design, Process Mapping, Customer experience improvement, Product Development, Data Mapping

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    T

    Tecnológico de Monterrey

    Requerimientos, planeación, ejecución y medición de estrategias para redes sociales

    Skills you'll gain: Social Media Strategy, Social Media, Social Media Marketing, Content Marketing, Plan Execution, Performance Measurement, Marketing Strategies, Content Strategy, Campaign Management, Marketing, Communication Strategies, Goal Setting, Customer Engagement

    4.5
    Rating, 4.5 out of 5 stars
    ·
    528 reviews

    Mixed · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    E

    EIT Digital

    Development of Real-Time Systems

    Skills you'll gain: Real-Time Operating Systems, Embedded Systems, Computer Programming, C (Programming Language), Real Time Data, System Design and Implementation, OS Process Management, System Requirements, Computer Architecture, Algorithms, Servers

    4.6
    Rating, 4.6 out of 5 stars
    ·
    540 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    C

    Corporate Finance Institute

    Data Skills for Excel Professionals

    Skills you'll gain: Dashboard, Microsoft Excel, Pivot Tables And Charts, Star Schema, Spreadsheet Software, Data Transformation, Data Analysis Expressions (DAX), Data Storytelling, Data Analysis, Excel Formulas, Extract, Transform, Load, Data Visualization Software, Data Presentation, Data Modeling, Business Intelligence, Competitive Analysis, Data Manipulation, Data Cleansing, Data Integration, Data Import/Export

    4.8
    Rating, 4.8 out of 5 stars
    ·
    146 reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Preview
    Preview
    T

    Technion - Israel Institute of Technology

    New Product Development - develop your own new product

    Skills you'll gain: New Product Development, Budget Management, Risk Management, Resource Management, Project Management, Product Management, Project Planning, Agile Product Development, Scheduling, Innovation, Business Strategy, Technology Strategies, Simulation and Simulation Software

    4.4
    Rating, 4.4 out of 5 stars
    ·
    138 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Preview
    Preview
    É

    École Polytechnique

    Density Functional Theory

    Skills you'll gain: Materials science, Differential Equations, Numerical Analysis, Applied Mathematics, Chemistry, Physics, Calculus

    4.9
    Rating, 4.9 out of 5 stars
    ·
    243 reviews

    Advanced · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Colorado Boulder

    Data Mining Foundations and Practice

    Skills you'll gain: Data Mining, Unsupervised Learning, Data Warehousing, Data Pipelines, Data Modeling, Big Data, Supervised Learning, Data Science, Machine Learning Methods, Data Cleansing, Classification And Regression Tree (CART), Anomaly Detection, Data Transformation, Machine Learning Algorithms, Exploratory Data Analysis, Data Quality, Data Analysis, Data Presentation, Advanced Analytics, Analytical Skills

    Build toward a degree

    4.1
    Rating, 4.1 out of 5 stars
    ·
    159 reviews

    Intermediate · Specialization · 1 - 3 Months

  • Status: Preview
    Preview
    S

    Sciences Po

    Entreprendre dans les Industries Culturelles à l'ère du numérique

    Skills you'll gain: Entrepreneurship, Business Modeling, Business Leadership, Digital Content, Content Creation, Innovation, Digital Transformation, Cultural Diversity, Consumer Behaviour, Business Economics, Economics, Marketing Strategies, Fundraising, Intellectual Property

    4.6
    Rating, 4.6 out of 5 stars
    ·
    161 reviews

    Beginner · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    I

    IBM

    IBM Ethical Hacking with Open Source Tools

    Skills you'll gain: Threat Detection, Penetration Testing, Exploit development, Cyber Threat Intelligence, Threat Management, Linux Administration, Incident Response, Vulnerability Scanning, Cyber Security Assessment, Vulnerability Management, Vulnerability Assessments, Cybersecurity, Network Security, Network Monitoring, Bash (Scripting Language), Network Troubleshooting, Anomaly Detection, Cyber Attacks, Computer Security, Network Analysis

    4.6
    Rating, 4.6 out of 5 stars
    ·
    86 reviews

    Intermediate · Professional Certificate · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    U

    University of Colorado System

    Data Warehouse Concepts, Design, and Data Integration

    Skills you'll gain: Data Warehousing, Database Design, Data Integration, Extract, Transform, Load, Data Modeling, Star Schema, Relational Databases, Snowflake Schema, Data Architecture, Business Intelligence, SQL, Data Mart, Pivot Tables And Charts, PostgreSQL, Data Transformation, Data Quality

    4.4
    Rating, 4.4 out of 5 stars
    ·
    1.1K reviews

    Mixed · Course · 1 - 3 Months

  • C

    Coursera Project Network

    Sentiment Analysis with Deep Learning using BERT

    Skills you'll gain: Text Mining, Data Cleansing, PyTorch (Machine Learning Library), Data Manipulation, Data Processing, Performance Tuning, Deep Learning, Natural Language Processing, Machine Learning

    4.4
    Rating, 4.4 out of 5 stars
    ·
    397 reviews

    Intermediate · Guided Project · Less Than 2 Hours

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In summary, here are 10 of our most popular customer experience courses

  • ISTQB Usability Tester Certification Preparation: Board Infinity
  • Desarrollo del mapa de experiencia del cliente con Miro: Coursera Project Network
  • Requerimientos, planeación, ejecución y medición de estrategias para redes sociales: Tecnológico de Monterrey
  • Development of Real-Time Systems: EIT Digital
  • Data Skills for Excel Professionals: Corporate Finance Institute
  • New Product Development - develop your own new product: Technion - Israel Institute of Technology
  • Density Functional Theory: École Polytechnique
  • Data Mining Foundations and Practice: University of Colorado Boulder
  • Entreprendre dans les Industries Culturelles à l'ère du numérique: Sciences Po
  • IBM Ethical Hacking with Open Source Tools: IBM

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  • Google Cybersecurity Certificate
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