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Customer Experience Courses Online

Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

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Explore the Customer Experience Course Catalog

  • Status: Free Trial
    Free Trial
    U

    University of Colorado Boulder

    Introduction to High-Performance and Parallel Computing

    Skills you'll gain: Bash (Scripting Language), Scalability, Distributed Computing, Big Data, Operating Systems, Performance Tuning, File Systems, Linux, Scripting, Command-Line Interface, OS Process Management, Artificial Intelligence

    Build toward a degree

    3.7
    Rating, 3.7 out of 5 stars
    ·
    146 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    C

    Coursera Instructor Network

    GenAI for Personalized Marketing at Scale

    Skills you'll gain: Customer Analysis, AI Personalization, Customer Insights, Marketing Analytics, Generative AI, Target Audience, Marketing, Marketing Strategies, Marketing Effectiveness, Social Media Campaigns, Customer Engagement, Content Creation, Data-Driven Decision-Making, Analysis, Scalability

    4.8
    Rating, 4.8 out of 5 stars
    ·
    6 reviews

    Intermediate · Course · 1 - 4 Weeks

  • I

    ISC2

    Incident Response and Recovery

    Skills you'll gain: Incident Response, Disaster Recovery, Computer Security Incident Management, Business Continuity, Security Management, Cybersecurity, Investigation, Continuous Monitoring, Threat Detection, Risk Management

    4.6
    Rating, 4.6 out of 5 stars
    ·
    44 reviews

    Beginner · Course · 1 - 4 Weeks

  • I

    ISC2

    Security Concepts and Practices

    Skills you'll gain: Security Controls, Security Awareness, Change Control, Cybersecurity, Security Management, Data Security, Safety and Security, Cyber Security Policies, Configuration Management, Data Ethics, Data Integrity, Identity and Access Management

    4.7
    Rating, 4.7 out of 5 stars
    ·
    99 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of California, Irvine

    Career Success Project

    Skills you'll gain: Business Writing, Negotiation, Entrepreneurship, Time Management, Professional Development, Leadership and Management, Innovation, Problem Solving, Project Management, Finance, Communication, Business Solutions, Organizational Effectiveness, Presentations, Analysis, Peer Review, Critical Thinking

    4.7
    Rating, 4.7 out of 5 stars
    ·
    338 reviews

    Mixed · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    E

    EDUCBA

    Introduction to SIEM (Splunk)

    Skills you'll gain: Security Information and Event Management (SIEM), Splunk, Threat Detection, System Monitoring, Cybersecurity, Event Monitoring, Continuous Monitoring, Incident Response, Data Analysis Software, Data Management, Real Time Data, Data Storage, Configuration Management, Software Installation, User Interface (UI)

    4.7
    Rating, 4.7 out of 5 stars
    ·
    192 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    M

    Microsoft

    Advanced Cybersecurity Concepts and Capstone Project

    Skills you'll gain: Threat Modeling, MITRE ATT&CK Framework, Threat Management, Cybersecurity, Cyber Security Strategy, Application Security, Threat Detection, Security Strategy, Microsoft Azure, Cloud Security, Internet Of Things, Secure Coding, Network Security, Security Controls, Vulnerability Assessments, Identity and Access Management, Asset Management

    4.7
    Rating, 4.7 out of 5 stars
    ·
    86 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    Università di Napoli Federico II

    Autonomous Vehicle Engineering

    Skills you'll gain: NoSQL, Control Systems, Apache Hadoop, Apache Hive, Big Data, Simulation and Simulation Software, Mechanical Design, Model Based Systems Engineering, Database Systems, Artificial Intelligence, Mechanical Engineering, Computer Vision, Laboratory Experience, Systems Architecture, Distributed Computing, Equipment Design, Data Processing, Global Positioning Systems, Business Intelligence, Automation

    4.3
    Rating, 4.3 out of 5 stars
    ·
    67 reviews

    Beginner · Specialization · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    M

    Microsoft

    Preparing for DP-900: Microsoft Azure Data Fundamentals Exam

    Skills you'll gain: Microsoft Azure, Cloud Services, Relational Databases, Databases, Cloud Storage, Analytics, Data Storage, Microsoft SQL Servers, Power BI, NoSQL, Cloud Computing, Data Warehousing, SQL, Test Planning, Test Tools

    4.6
    Rating, 4.6 out of 5 stars
    ·
    127 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    E

    Edureka

    Advanced Microsoft Power BI

    Skills you'll gain: Data Transformation, Machine Learning Methods

    4.4
    Rating, 4.4 out of 5 stars
    ·
    85 reviews

    Advanced · Course · 1 - 4 Weeks

  • C

    Coursera Project Network

    Build a Website Map with Jumpchart

    Skills you'll gain: Wireframing, Mockups, Web Design, Information Architecture, Collaborative Software, User Experience Design, Content Management

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    U

    University of Colorado System

    Agile Organization

    Skills you'll gain: Change Management, Organizational Change, Culture Transformation, Organizational Development, Agile Project Management, Agile Methodology, Leadership Studies, Business Transformation, Scalability, Agile Product Development, Leadership and Management, Organizational Strategy, Case Studies

    4.8
    Rating, 4.8 out of 5 stars
    ·
    431 reviews

    Beginner · Course · 1 - 4 Weeks

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In summary, here are 10 of our most popular customer experience courses

  • Introduction to High-Performance and Parallel Computing: University of Colorado Boulder
  • GenAI for Personalized Marketing at Scale: Coursera Instructor Network
  • Incident Response and Recovery: ISC2
  • Security Concepts and Practices: ISC2
  • Career Success Project: University of California, Irvine
  • Introduction to SIEM (Splunk): EDUCBA
  • Advanced Cybersecurity Concepts and Capstone Project: Microsoft
  • Autonomous Vehicle Engineering: Università di Napoli Federico II
  • Preparing for DP-900: Microsoft Azure Data Fundamentals Exam: Microsoft
  • Advanced Microsoft Power BI: Edureka

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  • Python

Certificates & Programs

  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM Data Analyst Certificate
  • IBM Data Science Certificate
  • Machine Learning Certificate
  • Microsoft Power BI Data Analyst Certificate
  • UI / UX Design Certificate

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  • High-Income Skills to Learn
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  • What Is Artificial Intelligence?

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