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Customer Experience Courses Online

Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

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Explore the Customer Experience Course Catalog

  • C

    Coursera Project Network

    Support Vector Machines in Python, From Start to Finish

    Skills you'll gain: Scikit Learn (Machine Learning Library), Tensorflow, Cloud Computing, Classification And Regression Tree (CART), Supervised Learning, Applied Machine Learning, Machine Learning Methods, Python Programming, Pandas (Python Package), Data Science, Machine Learning, Data Visualization, Data Processing

    4.6
    Rating, 4.6 out of 5 stars
    ·
    156 reviews

    Intermediate · Guided Project · Less Than 2 Hours

  • Status: New
    New
    Status: Free Trial
    Free Trial
    S

    Simplilearn

    Lean Six Sigma Green Belt Training

    Skills you'll gain: Lean Six Sigma, Process Mapping, Statistical Process Controls, Six Sigma Methodology, Lean Manufacturing, Kaizen Methodology, Statistical Analysis, Process Improvement, Process Capability, Quality Management, Project Management, Root Cause Analysis, Customer Analysis, Regression Analysis

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    M

    Meta

    مطوّر الواجهة الأمامية من Meta

    Skills you'll gain: Usability Testing, Version Control, Responsive Web Design, Bootstrap (Front-End Framework), Jest (JavaScript Testing Framework), GitHub, React.js, Git (Version Control System), HTML and CSS, User Interface and User Experience (UI/UX) Design, User Experience Design, Prototyping, Front-End Web Development, Unit Testing, Pseudocode, Command-Line Interface, Software Versioning, Javascript, Cascading Style Sheets (CSS), Web Development Tools

    4.6
    Rating, 4.6 out of 5 stars
    ·
    23 reviews

    Beginner · Professional Certificate · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    C

    Coursera Instructor Network

    Strategic HRM: Talent, Performance, Compensation Design

    Skills you'll gain: Performance Appraisal, Human Resource Strategy, Human Resources, Compensation Strategy, Talent Management, Human Resources Management and Planning, Compensation Management, Performance Management, Organizational Development, Employee Engagement, Talent Acquisition, Employee Retention, Case Studies

    4.7
    Rating, 4.7 out of 5 stars
    ·
    144 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    I

    IBM

    Database Essentials and Vulnerabilities

    Skills you'll gain: Database Management, Databases, Relational Databases, Database Architecture and Administration, Data Security, User Accounts, Secure Coding, SQL, Application Security, Vulnerability Scanning, NoSQL, Role-Based Access Control (RBAC), Encryption, Data Manipulation

    4.7
    Rating, 4.7 out of 5 stars
    ·
    56 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Preview
    Preview
    D

    Duke University

    Open Design

    Skills you'll gain: Design Thinking, Human Centered Design, User Experience Design, Workplace inclusivity, Diversity Equity and Inclusion Initiatives, Creativity, Cultural Diversity

    4.6
    Rating, 4.6 out of 5 stars
    ·
    14 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    E

    EDUCBA

    Microsoft Azure: Cloud Solutions Mastery

    Skills you'll gain: Responsible AI, Azure Active Directory, Microsoft Azure, Data Lakes, Platform As A Service (PaaS), Cloud Computing, Data Integration, Relational Databases, AI Personalization, Cloud Applications, Cloud Development, Power BI, Performance Tuning, Microsoft Visual Studio, Anomaly Detection, Cloud Computing Architecture, Database Administration, Cloud Platforms, Cloud Services, Cloud Management

    4.7
    Rating, 4.7 out of 5 stars
    ·
    152 reviews

    Intermediate · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    A

    Automatic Data Processing, Inc. (ADP)

    A Manager's Guide to Modern Hiring by AIRS®

    Skills you'll gain: Diversity Training, Workplace inclusivity, Talent Recruitment, Diversity Programs, New Hire Orientations, Process Improvement, Relationship Building, Human Resources, Brand Awareness, Talent Management, Consultative Approaches, Customer experience strategy (CX), Collaboration, Personalized Service, Teamwork, Leadership and Management, Time Management, Decision Making, Communication, Critical Thinking

    4.3
    Rating, 4.3 out of 5 stars
    ·
    42 reviews

    Intermediate · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    D

    Duke University

    ART of the MOOC: Public Art and Pedagogy

    Skills you'll gain: Interactive Learning, Peer Review, Pedagogy, Art History, Social Sciences, Blended Learning, Social Justice, Creativity, Teaching, Culture, Higher Education, Community Development, Case Studies, Storytelling, Photography

    4.7
    Rating, 4.7 out of 5 stars
    ·
    126 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    C

    Case Western Reserve University

    Be a Leader, Develop a Leader

    Skills you'll gain: Coaching, Leadership Development, Initiative and Leadership, Leadership, Influencing, Strategic Leadership, People Development, Professional Development, Organizational Leadership, Leadership and Management, Team Leadership, Visionary, Emotional Intelligence, Personal Development, Goal Setting, Relationship Building

    4.8
    Rating, 4.8 out of 5 stars
    ·
    77 reviews

    Mixed · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    C

    Codio

    Software Engineering Tools and Practices

    Skills you'll gain: Jest (JavaScript Testing Framework), CI/CD, Model View Controller, User Acceptance Testing (UAT), Continuous Integration, Cucumber (Software), Postman API Platform, Ansible, Software Testing, OAuth, Web Development Tools, Behavior-Driven Development, Application Performance Management, Prometheus (Software), Authentications, Test Driven Development (TDD), Package and Software Management, Cloud API, Javascript, Software Engineering

    3.9
    Rating, 3.9 out of 5 stars
    ·
    53 reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    C

    Codio

    Python Basics: Selection and Iteration

    Skills you'll gain: Programming Principles, Computer Programming, Python Programming, Scripting, Computational Logic, Scripting Languages, Computer Science

    4.5
    Rating, 4.5 out of 5 stars
    ·
    266 reviews

    Beginner · Course · 1 - 4 Weeks

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In summary, here are 10 of our most popular customer experience courses

  • Support Vector Machines in Python, From Start to Finish: Coursera Project Network
  • Lean Six Sigma Green Belt Training: Simplilearn
  • مطوّر الواجهة الأمامية من Meta: Meta
  • Strategic HRM: Talent, Performance, Compensation Design: Coursera Instructor Network
  • Database Essentials and Vulnerabilities: IBM
  • Open Design: Duke University
  • Microsoft Azure: Cloud Solutions Mastery: EDUCBA
  • A Manager's Guide to Modern Hiring by AIRS®: Automatic Data Processing, Inc. (ADP)
  • ART of the MOOC: Public Art and Pedagogy: Duke University
  • Be a Leader, Develop a Leader: Case Western Reserve University

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

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  • Google Cybersecurity Certificate
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