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Customer Experience Courses Online

Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

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Explore the Customer Experience Course Catalog

  • Status: Free Trial
    Free Trial
    C

    Coursera Instructor Network

    GenAI for Personalized Marketing at Scale

    Skills you'll gain: Customer Analysis, AI Personalization, Customer Insights, Marketing Analytics, Generative AI, Target Audience, Marketing, Marketing Strategies, Marketing Effectiveness, Social Media Campaigns, Customer Engagement, Content Creation, Data-Driven Decision-Making, Analysis, Scalability

    4.8
    Rating, 4.8 out of 5 stars
    ·
    6 reviews

    Intermediate · Course · 1 - 4 Weeks

  • C

    Coursera Project Network

    Create Your First Automation Script Using Selenium and Java

    Skills you'll gain: Selenium (Software), Test Automation, Eclipse (Software), Software Testing, UI Components, Integrated Development Environments, Web Applications, Java Programming, Functional Testing

    4.5
    Rating, 4.5 out of 5 stars
    ·
    354 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    S

    SkillUp

    Generative AI: Unleash Your Project Management Potential

    Skills you'll gain: Responsible AI, Generative AI, Project Management, LLM Application, Project Management Life Cycle, Prompt Engineering, Case Studies, Work Breakdown Structure, Project Documentation, Ethical Standards And Conduct

    4.5
    Rating, 4.5 out of 5 stars
    ·
    133 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    S

    Starweaver

    Electric Vehicle Operation and Diagnosis

    Skills you'll gain: High Voltage, Power Electronics, Electrical Equipment, Electronic Systems, Basic Electrical Systems, Control Systems, Test Equipment, Electric Power Systems, Wiring Diagram, Hardware Troubleshooting, Electrical Safety, Sustainable Technologies, Thermal Management, Emerging Technologies

    4.5
    Rating, 4.5 out of 5 stars
    ·
    6 reviews

    Beginner · Course · 1 - 4 Weeks

  • I

    ISC2

    Incident Response and Recovery

    Skills you'll gain: Incident Response, Disaster Recovery, Computer Security Incident Management, Business Continuity, Security Management, Cybersecurity, Investigation, Continuous Monitoring, Threat Detection, Risk Management

    4.6
    Rating, 4.6 out of 5 stars
    ·
    44 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of California, Irvine

    Career Success Project

    Skills you'll gain: Business Writing, Negotiation, Entrepreneurship, Time Management, Professional Development, Leadership and Management, Innovation, Problem Solving, Project Management, Finance, Communication, Business Solutions, Organizational Effectiveness, Presentations, Analysis, Peer Review, Critical Thinking

    4.7
    Rating, 4.7 out of 5 stars
    ·
    338 reviews

    Mixed · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    Universidad Nacional Autónoma de México

    Desarrollo de aplicaciones avanzadas con Android

    Skills you'll gain: Android Development, Application Deployment, JSON, Web Services, Restful API, Mobile Development, Cloud Applications, Application Programming Interface (API), User Interface (UI), User Interface and User Experience (UI/UX) Design, Animations

    4.6
    Rating, 4.6 out of 5 stars
    ·
    98 reviews

    Mixed · Course · 1 - 3 Months

  • Status: Preview
    Preview
    S

    Starweaver

    Hybrid Electric Vehicles Technical System

    Skills you'll gain: High Voltage, Electrical Power, Electrical Safety, Electric Power Systems, Test Engineering, Maintenance, Repair, and Facility Services, Hardware Troubleshooting, Electrical Systems, Sustainable Technologies, Power Electronics, Failure Analysis, Thermal Management, System Monitoring, Control Systems

    4.6
    Rating, 4.6 out of 5 stars
    ·
    23 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    M

    Microsoft

    Cybersecurity Identity and Access Solutions using Azure AD

    Skills you'll gain: Azure Active Directory, Authentications, Identity and Access Management, Authorization (Computing), Active Directory, Role-Based Access Control (RBAC), Multi-Factor Authentication, Microsoft Azure, Single Sign-On (SSO), Software As A Service, User Accounts, Cloud Services, Enterprise Security

    4.4
    Rating, 4.4 out of 5 stars
    ·
    177 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    J

    Johns Hopkins University

    Building R Packages

    Skills you'll gain: Open Source Technology, Package and Software Management, GitHub, Version Control, Rmarkdown, Software Documentation, Maintainability, Testability, R Programming, Knitr, Continuous Integration, Git (Version Control System), Technical Documentation

    4.1
    Rating, 4.1 out of 5 stars
    ·
    223 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    E

    Emory University

    Marketing Channel Functions

    Skills you'll gain: Marketing Channel, Customer Demand Planning, Strategic Marketing, Business Marketing, Compensation Management, Compensation Analysis, Supply Chain, Gap Analysis, Consumer Behaviour, Case Studies, Process Optimization, Strategic Partnership, Coordination, Analysis

    4.8
    Rating, 4.8 out of 5 stars
    ·
    19 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    T

    Tally Education and Distribution Services Private Limited

    Principles of Accounts Payable and Receivable Management

    Skills you'll gain: Accounts Payable and Receivable, Accounting Software, Bookkeeping, Budgeting, Inventory Management System, Order Management, Accounting, Inventory Control, Cost Management, Financial Reporting, Sales Support, Profit and Loss (P&L) Management, Financial Accounting

    4.6
    Rating, 4.6 out of 5 stars
    ·
    65 reviews

    Intermediate · Course · 1 - 3 Months

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In summary, here are 10 of our most popular customer experience courses

  • GenAI for Personalized Marketing at Scale: Coursera Instructor Network
  • Create Your First Automation Script Using Selenium and Java: Coursera Project Network
  • Generative AI: Unleash Your Project Management Potential: SkillUp
  • Electric Vehicle Operation and Diagnosis: Starweaver
  • Incident Response and Recovery: ISC2
  • Career Success Project: University of California, Irvine
  • Desarrollo de aplicaciones avanzadas con Android: Universidad Nacional Autónoma de México
  • Hybrid Electric Vehicles Technical System: Starweaver
  • Cybersecurity Identity and Access Solutions using Azure AD: Microsoft
  • Building R Packages: Johns Hopkins University

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Certificates & Programs

  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM Data Analyst Certificate
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  • Machine Learning Certificate
  • Microsoft Power BI Data Analyst Certificate
  • UI / UX Design Certificate

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