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Customer Experience Courses Online

Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

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Explore the Customer Experience Course Catalog

  • Status: New
    New
    Status: Free Trial
    Free Trial
    I

    Illinois Tech

    Data Analytics and Deep Learning

    Skills you'll gain: Big Data, Machine Learning Algorithms, NoSQL, Deep Learning, Statistical Analysis, Data Visualization, Data Analysis, Apache Hadoop, Exploratory Data Analysis, Apache Kafka, Apache Spark, Generative AI, Data Infrastructure, Data Cleansing, Analytics, Real Time Data, Image Analysis, Artificial Neural Networks, Artificial Intelligence and Machine Learning (AI/ML), Machine Learning

    Build toward a degree

    4.4
    Rating, 4.4 out of 5 stars
    ·
    30 reviews

    Intermediate · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    U

    University of Colorado Boulder

    Financial Forecasting and Reporting

    Skills you'll gain: Sustainability Reporting, Financial Analysis, Financial Statement Analysis, Environmental Social And Corporate Governance (ESG), Budgeting, Cost Benefit Analysis, Risk Management, Income Statement, Cost Estimation, Balance Sheet, Financial Reporting, Financial Forecasting, Financial Management, Cash Flows, Financial Market

    Build toward a degree

    4.8
    Rating, 4.8 out of 5 stars
    ·
    72 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Free
    Free
    G

    Goldman Sachs

    Fundamentos de los Clientes y la Competencia con Goldman Sachs 10,000 Women

    Skills you'll gain: Growth Strategies, Competitive Analysis, Value Propositions, Business Strategies, Customer Insights, Target Market, B2B Sales, Market Opportunities, Price Negotiation, Market Intelligence, Consumer Behaviour, Business-To-Consumer

    4.9
    Rating, 4.9 out of 5 stars
    ·
    85 reviews

    Mixed · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    B

    Board Infinity

    Foundations of Usability Testing

    Skills you'll gain: Usability Testing, Usability, Human Centered Design, Human Computer Interaction, Software Testing, User Interface (UI), Web Content Accessibility Guidelines, User Experience, User Research, Risk Management Framework, Law, Regulation, and Compliance

    Advanced · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    P

    Packt

    Mastering Azure Databricks for Data Engineers

    Skills you'll gain: Databricks, CI/CD, Apache Spark, Microsoft Azure, Data Governance, Data Lakes, Data Architecture, Real Time Data, PySpark, Data Pipelines, Data Integration, Data Management, Automation, Data Storage, System Testing, Data Processing, Jupyter, Data Quality, User Provisioning, File Systems

    4.2
    Rating, 4.2 out of 5 stars
    ·
    18 reviews

    Intermediate · Specialization · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of Maryland, College Park

    Storytelling and Persuading with Data and Digital Technology

    Skills you'll gain: Data Storytelling, Data Presentation, Data Visualization, Digital Transformation, Persuasive Communication, Data Science, Storytelling, Influencing, Data-Driven Decision-Making, Customer Engagement, Presentations, Analytics, Customer Insights

    Beginner · Course · 1 - 3 Months

  • Status: Free
    Free
    C

    Coursera Project Network

    Microsoft Project for Beginners: Create Simple Project Plans

    Skills you'll gain: Microsoft Project, Timelines, Project Schedules, Milestones (Project Management), Scheduling, Data Visualization, Workflow Management, Dependency Analysis, Project Management, Project Planning

    4.1
    Rating, 4.1 out of 5 stars
    ·
    17 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    U

    University of Colorado Boulder

    Effective Communication Capstone Project

    Skills you'll gain: Presentations, Peer Review, Business Writing, Project Design, Data Presentation, Graphic Design, Microsoft PowerPoint, Branding, Communication, Public Speaking

    4.7
    Rating, 4.7 out of 5 stars
    ·
    168 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of Michigan

    Generative AI Integration: Effects on Labor and Workforce

    Skills you'll gain: Policy Development, Labor Relations, Workforce Management, Human Resources, Generative AI, Artificial Intelligence, Workforce Planning, Business Ethics, Emerging Technologies, Customer Relationship Management

    4.4
    Rating, 4.4 out of 5 stars
    ·
    9 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    R

    Rice University

    Physics 101 - Energy and Momentum

    Skills you'll gain: Mechanics, Physics, Mechanical Engineering, Engineering Calculations, Calculus, Engineering Analysis, Physical Science, Mathematical Modeling, Problem Solving

    4.5
    Rating, 4.5 out of 5 stars
    ·
    41 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Pennsylvania

    Building High-Performing Teams

    Skills you'll gain: Team Building, Team Management, Employee Coaching, Goal Setting, Team Performance Management, Emotional Intelligence, Team Leadership, Organizational Change, Change Management, Self-Awareness, Collaboration, Virtual Teams, Conflict Management, Leadership, Mindfulness, Communication Strategies, Culture

    4.7
    Rating, 4.7 out of 5 stars
    ·
    555 reviews

    Beginner · Course · 1 - 3 Months

  • C

    Coursera Project Network

    Product Development using AutoCAD

    Skills you'll gain: Computer-Aided Design, AutoCAD, Drafting and Engineering Design, Product Design, Product Development, Technical Drawing, Design

    4.5
    Rating, 4.5 out of 5 stars
    ·
    166 reviews

    Beginner · Guided Project · Less Than 2 Hours

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In summary, here are 10 of our most popular customer experience courses

  • Data Analytics and Deep Learning: Illinois Tech
  • Financial Forecasting and Reporting: University of Colorado Boulder
  • Fundamentos de los Clientes y la Competencia con Goldman Sachs 10,000 Women: Goldman Sachs
  • Foundations of Usability Testing: Board Infinity
  • Mastering Azure Databricks for Data Engineers: Packt
  • Storytelling and Persuading with Data and Digital Technology: University of Maryland, College Park
  • Microsoft Project for Beginners: Create Simple Project Plans: Coursera Project Network
  • Effective Communication Capstone Project: University of Colorado Boulder
  • Generative AI Integration: Effects on Labor and Workforce: University of Michigan
  • Physics 101 - Energy and Momentum: Rice University

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
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137 courses
Physical Science and Engineering
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401 courses
Language Learning
150 courses

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  • Python

Certificates & Programs

  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM Data Analyst Certificate
  • IBM Data Science Certificate
  • Machine Learning Certificate
  • Microsoft Power BI Data Analyst Certificate
  • UI / UX Design Certificate

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  • What Is Artificial Intelligence?

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