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Customer Experience Courses Online

Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

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Explore the Customer Experience Course Catalog

  • Status: Free Trial
    Free Trial
    R

    Rice University

    Physics 101 - Energy and Momentum

    Skills you'll gain: Mechanics, Physics, Mechanical Engineering, Engineering Calculations, Calculus, Engineering Analysis, Physical Science, Mathematical Modeling, Problem Solving

    4.5
    Rating, 4.5 out of 5 stars
    ·
    41 reviews

    Intermediate · Course · 1 - 4 Weeks

  • C

    Coursera Project Network

    Product Development using AutoCAD

    Skills you'll gain: Computer-Aided Design, AutoCAD, Drafting and Engineering Design, Product Design, Product Development, Technical Drawing, Design

    4.5
    Rating, 4.5 out of 5 stars
    ·
    166 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Preview
    Preview
    B

    Board Infinity

    Introduction to .NET Core

    Skills you'll gain: ASP.NET, .NET Framework, Model View Controller, Web Applications, Middleware, Debugging, Application Deployment, Application Development, Development Environment, Software Testing, Microsoft Development Tools, Cross Platform Development, Software Architecture, Network Routing, Open Source Technology, Command-Line Interface

    4
    Rating, 4 out of 5 stars
    ·
    72 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    S

    SkillUp

    Practice Exam for CAPM Certification

    Skills you'll gain: Project Management, Project Management Life Cycle, Project Management Institute (PMI) Methodology, Cost Management, Project Planning, Scope Management, Project Schedules, Risk Management, Business Analysis, Leadership

    4.6
    Rating, 4.6 out of 5 stars
    ·
    121 reviews

    Advanced · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    U

    UBITS

    Servicio al cliente desde el punto de vista logístico

    Skills you'll gain: Customer Service, Logistics, Order Delivery, Inventory Management System, Supply Chain, Customer experience improvement, Service Level, Marketing Operations, Operational Efficiency, Performance Measurement

    4.8
    Rating, 4.8 out of 5 stars
    ·
    12 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    M

    Microsoft

    Cybersecurity Management and Compliance

    Skills you'll gain: Cloud Security, Data Management, Records Management, Security Management, Cloud Computing, Cyber Security Policies, Microsoft Azure, Threat Management, Disaster Recovery, Data Governance, Security Controls, Information Privacy, General Data Protection Regulation (GDPR)

    4.8
    Rating, 4.8 out of 5 stars
    ·
    134 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    B

    Board Infinity

    .Net Full Stack Foundation

    Skills you'll gain: Application Development, Application Frameworks, Program Development, Development Environment, Microsoft Visual Studio

    4.1
    Rating, 4.1 out of 5 stars
    ·
    275 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    C

    Codio

    Tools for Security Specialists

    Skills you'll gain: Computer Security Incident Management, Endpoint Security, Incident Management, Incident Response, ISO/IEC 27001, Security Management, Vulnerability Scanning, Risk Management, Personally Identifiable Information, Vulnerability Assessments, Linux, Linux Administration, Infrastructure Security, Network Security, Threat Management, Event Monitoring, Role-Based Access Control (RBAC), Enterprise Risk Management (ERM), Business Risk Management, Security Strategy

    4.7
    Rating, 4.7 out of 5 stars
    ·
    60 reviews

    Beginner · Specialization · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    S

    Scrimba

    Learn UI Design

    Skills you'll gain: Responsive Web Design, User Interface (UI) Design, Web Design, Maintainability, Typography, Cascading Style Sheets (CSS), Usability, User Experience Design, Hypertext Markup Language (HTML), Color Theory, Animations, Creativity

    4.3
    Rating, 4.3 out of 5 stars
    ·
    8 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    Status: AI skills
    AI skills
    A

    Amazon Web Services

    AWS Generative AI Applications

    Skills you'll gain: Responsible AI, Generative AI, Generative AI Agents, Prompt Engineering, Amazon Bedrock, AWS SageMaker, AI Product Strategy, Amazon Web Services, LLM Application, MLOps (Machine Learning Operations), Application Development, Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence, Cloud Development, Data Governance, Large Language Modeling, Commercialization, API Design, Solution Architecture, Data Management

    4.6
    Rating, 4.6 out of 5 stars
    ·
    83 reviews

    Beginner · Professional Certificate · 1 - 3 Months

  • C

    Coursera Project Network

    Create your e-commerce store with Ecwid

    Skills you'll gain: Customer Communications Management, Content Management Systems, Payment Processing, E-Commerce, Web Content, Product Management, Shipping and Receiving, Marketing, Tax Management, Business

    4.8
    Rating, 4.8 out of 5 stars
    ·
    14 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    T

    Tableau Learning Partner

    Business Analysis Process

    Skills you'll gain: Requirements Elicitation, Business Analysis, Business Metrics, Stakeholder Analysis, Key Performance Indicators (KPIs), Business Requirements, Stakeholder Management, Business Process, Business Process Modeling, Data Visualization, Solution Delivery, Communication

    4.6
    Rating, 4.6 out of 5 stars
    ·
    134 reviews

    Beginner · Course · 1 - 4 Weeks

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In summary, here are 10 of our most popular customer experience courses

  • Physics 101 - Energy and Momentum: Rice University
  • Product Development using AutoCAD: Coursera Project Network
  • Introduction to .NET Core: Board Infinity
  • Practice Exam for CAPM Certification: SkillUp
  • Servicio al cliente desde el punto de vista logístico: UBITS
  • Cybersecurity Management and Compliance: Microsoft
  • .Net Full Stack Foundation: Board Infinity
  • Tools for Security Specialists: Codio
  • Learn UI Design: Scrimba
  • AWS Generative AI Applications: Amazon Web Services

Other topics to explore

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  • Python

Certificates & Programs

  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM Data Analyst Certificate
  • IBM Data Science Certificate
  • Machine Learning Certificate
  • Microsoft Power BI Data Analyst Certificate
  • UI / UX Design Certificate

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  • High-Income Skills to Learn
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  • What Is Artificial Intelligence?

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