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Customer Experience Courses Online

Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

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Explore the Customer Experience Course Catalog

  • Status: Preview
    Preview
    I

    Indian Institute for Human Settlements

    The Art and Science of Economic Policy

    Skills you'll gain: Economics, Policy, and Social Studies, Policy Development, Public Policies, Policy Analysis, Behavioral Economics, Political Sciences, Economics, Market Dynamics, Governance, Program Implementation, Decision Making

    4.7
    Rating, 4.7 out of 5 stars
    ·
    121 reviews

    Beginner · Course · 1 - 3 Months

  • C

    Coursera Project Network

    Create Training Videos with Powtoon

    Skills you'll gain: Animations, Editing, Writing and Editing, Content Creation, Video Editing, Video Production, Training and Development

    4.5
    Rating, 4.5 out of 5 stars
    ·
    318 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Preview
    Preview
    E

    EDUCBA

    Introduction to AutoSAR

    Skills you'll gain: Embedded Software, Real-Time Operating Systems, Software Development, Software Design, Software Architecture, Embedded Systems, Configuration Management, Systems Architecture, Application Development, System Configuration, Application Frameworks

    4.7
    Rating, 4.7 out of 5 stars
    ·
    194 reviews

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera Project Network

    Build a Lean Workflow with Kanban Frameworks in Miro

    Skills you'll gain: Kanban Principles, Agile Methodology, Lean Methodologies, Workflow Management, Business Process, Business Process Management, Process Mapping, Data Visualization, Collaborative Software, Service Design

    4.5
    Rating, 4.5 out of 5 stars
    ·
    17 reviews

    Intermediate · Guided Project · Less Than 2 Hours

  • Status: Preview
    Preview
    U

    Universitat Autònoma de Barcelona

    Linguistic Diversity, What for?

    Skills you'll gain: Multilingualism, Language Interpretation, Translation, and Studies, Language Learning, Cultural Diversity, Diversity Awareness, Creativity, Intercultural Competence, Community Development, Digital Communications

    4.8
    Rating, 4.8 out of 5 stars
    ·
    23 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    A

    Amazon

    Full Stack Web Development

    Skills you'll gain: Full-Stack Web Development, Restful API, Front-End Web Development, Web Services, Application Deployment, Web Development, Spring Framework, Amazon Web Services, HTML and CSS, Application Programming Interface (API), Server Side, Web Applications, Back-End Web Development, Spring Boot, Model View Controller, Responsive Web Design, Javascript

    4.4
    Rating, 4.4 out of 5 stars
    ·
    24 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Colorado Boulder

    Active Learning in STEM with PhET Interactive Simulations

    Skills you'll gain: Instructional Strategies, Teaching, Education Software and Technology, Mathematics Education, Simulations, Simulation and Simulation Software, User Feedback, Experimentation, Peer Review, Scientific Methods, Design Strategies, Human Computer Interaction, Technical Documentation, Graphing, Physics, Biology, Chemistry

    4.9
    Rating, 4.9 out of 5 stars
    ·
    143 reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    U

    University of Illinois Urbana-Champaign

    Supply Chain of Agriculture

    Skills you'll gain: Land Management, Supply Chain, Food and Beverage, Supply Chain Systems, Transportation, Supply Chain, and Logistics, Supply Chain Management, Supply And Demand, Production Management, Environment and Resource Management, Market Dynamics, Technology Solutions, Consumer Behaviour

    4.8
    Rating, 4.8 out of 5 stars
    ·
    40 reviews

    Intermediate · Course · 1 - 4 Weeks

  • C

    Coursera Project Network

    Predict Ad Clicks Using Logistic Regression and XG-Boost

    Skills you'll gain: Scikit Learn (Machine Learning Library), Data Visualization, Feature Engineering, Customer Analysis, Data Presentation, Predictive Modeling, Predictive Analytics, Marketing Analytics, Applied Machine Learning, Online Advertising, Data Cleansing, Data Manipulation, Advertising, Classification And Regression Tree (CART), Digital Advertising, Machine Learning Methods, Performance Analysis, Machine Learning, Python Programming, Deep Learning

    4.6
    Rating, 4.6 out of 5 stars
    ·
    10 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    I

    IE Business School

    Comunicaciones integradas de marketing: Publicidad, Relaciones Públicas, Marketing Digital y más

    Skills you'll gain: Marketing Communications, Integrated Marketing Communications, Advertising, Brand Loyalty, Brand Management, Marketing, Brand Strategy, Public Relations, Marketing Planning, Marketing Budgets, Social Media Marketing, Digital Marketing, Marketing Management, Search Engine Optimization, Communication Strategies, Crisis Management, Communication, Consumer Behaviour

    4.8
    Rating, 4.8 out of 5 stars
    ·
    704 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    F

    Fundação Instituto de Administração

    Machine Learning Aplicado ao Marketing

    Skills you'll gain: Big Data, Data Mining, Data-Driven Decision-Making, Marketing Automation, Marketing Strategies, Customer experience strategy (CX), Digital Transformation, Marketing Analytics, Ggplot2, Data Visualization Software, Plot (Graphics), MarTech, Data Modeling, R Programming, Data Science, Data Analysis, Marketing, Innovation, Business Analytics, Data Manipulation

    4.3
    Rating, 4.3 out of 5 stars
    ·
    58 reviews

    Beginner · Specialization · 1 - 3 Months

  • C

    Coursera Project Network

    التسويق للمشاريع الصغيرة عبر موقع التواصل الإجتماعي فيسبوك

    Skills you'll gain: Facebook, Customer Engagement, Customer Insights, Marketing Analytics, Target Audience, Social Media Content, Social Media Marketing, Advertising, Social Media, Drive Engagement, Social Media Management, Social Media Campaigns, Marketing, Content Marketing, Customer Communications Management

    4.5
    Rating, 4.5 out of 5 stars
    ·
    110 reviews

    Beginner · Guided Project · Less Than 2 Hours

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In summary, here are 10 of our most popular customer experience courses

  • The Art and Science of Economic Policy: Indian Institute for Human Settlements
  • Create Training Videos with Powtoon: Coursera Project Network
  • Introduction to AutoSAR: EDUCBA
  • Build a Lean Workflow with Kanban Frameworks in Miro: Coursera Project Network
  • Linguistic Diversity, What for?: Universitat Autònoma de Barcelona
  • Full Stack Web Development: Amazon
  • Active Learning in STEM with PhET Interactive Simulations: University of Colorado Boulder
  • Supply Chain of Agriculture: University of Illinois Urbana-Champaign
  • Predict Ad Clicks Using Logistic Regression and XG-Boost: Coursera Project Network
  • Comunicaciones integradas de marketing: Publicidad, Relaciones Públicas, Marketing Digital y más: IE Business School

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

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