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Customer Experience Courses Online

Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

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Explore the Customer Experience Course Catalog

  • Status: Preview
    Preview
    U

    University of Michigan

    Understanding Psychosis

    Skills you'll gain: Health Disparities, Psychiatry, Patient Education And Counseling, Community Mental Health Services, Social Determinants Of Health, Patient Communication, Psychiatric Assessments, Mental Health Diseases and Disorders, Rehabilitation, Trauma Care, Mental and Behavioral Health, Pharmacology, Mental Health

    4.7
    Rating, 4.7 out of 5 stars
    ·
    20 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Maryland, College Park

    Platform Product Management

    Skills you'll gain: No-Code Development, Application Development, User Experience, User Interface (UI), Data Modeling, Sprint Retrospectives, Platform As A Service (PaaS), Product Lifecycle Management, Service Recovery, Digital Transformation, Application Design, Drive Engagement, Technology Solutions, User Feedback, Application Deployment, Customer Engagement, Cloud Platforms, Technical Product Management, Automation, Product Management

    Beginner · Specialization · 3 - 6 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    I

    IBM

    Build RAG Applications: Get Started

    Skills you'll gain: LLM Application, Prompt Engineering, Jupyter

    4.5
    Rating, 4.5 out of 5 stars
    ·
    66 reviews

    Intermediate · Course · 1 - 4 Weeks

  • C

    Coursera Project Network

    Create a Simple Project Timeline in Google Sheets

    Skills you'll gain: Timelines, Project Schedules, Google Sheets, Presentations, Productivity Software, Scheduling, Project Management

    4.5
    Rating, 4.5 out of 5 stars
    ·
    107 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Preview
    Preview
    S

    Starweaver

    Tools and Techniques for Managing Stress

    Skills you'll gain: Stress Management, Resilience, Emotional Intelligence, Time Management, Personal Development, Mindfulness, Adaptability, Productivity, Prioritization, Personal Care, Relationship Building, Leadership

    4.7
    Rating, 4.7 out of 5 stars
    ·
    34 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    O

    O.P. Jindal Global University

    Introduction to Decision Science for Marketing

    Skills you'll gain: Marketing Analytics, Customer Analysis, Customer Retention, Predictive Analytics, Customer Insights, Data-Driven Decision-Making, Personalized Service, Marketing Strategies, Business Analytics, Customer Acquisition Management, Customer experience improvement, Loyalty Programs, Consumer Behaviour

    Beginner · Course · 3 - 6 Months

  • Status: Preview
    Preview
    C

    Coursera Instructor Network

    Avionics and Aircraft Systems: Fundamentals

    Skills you'll gain: Aerospace Basic Quality System Standards, Maintenance, Repair, and Facility Services, Control Systems, Electronic Systems, Electrical Systems, Safety Assurance, Test Equipment, Human Factors, Hardware Troubleshooting, Global Positioning Systems, Display Devices, Communication Systems, Engineering, Analysis, Operations

    4.7
    Rating, 4.7 out of 5 stars
    ·
    53 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    M

    Microsoft

    Advanced Data Analysis & Visualization with Copilot in Excel

    Skills you'll gain: Microsoft Excel, Pivot Tables And Charts, Excel Formulas, Data Presentation, Data Storytelling, Data Visualization Software, Microsoft Copilot, Statistical Analysis, Data Analysis, Statistical Methods, Data Integration, Data-Driven Decision-Making

    4.2
    Rating, 4.2 out of 5 stars
    ·
    27 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    I

    Imperial College London

    Foundations of Public Health Practice: Behaviour & Behaviour Change

    Skills you'll gain: Health Promotion, Behavioral Economics, Public Health, Applied Behavior Analysis, Social Determinants Of Health, Public Health and Disease Prevention, Health Policy, Cultural Diversity, Psychology, Risk Analysis

    4.8
    Rating, 4.8 out of 5 stars
    ·
    106 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    C

    CertNexus

    CertNexus Certified Data Science Practitioner

    Skills you'll gain: Extract, Transform, Load, Data Analysis, Jupyter, Data Visualization, Unsupervised Learning, Applied Machine Learning, Statistical Analysis, Exploratory Data Analysis, Machine Learning, Business Analytics, Analytical Skills, Data Manipulation, Data Cleansing, Data Processing, Trend Analysis, Data Storytelling, Project Scoping, Business Priorities, Business Analysis, Classification And Regression Tree (CART)

    4.6
    Rating, 4.6 out of 5 stars
    ·
    74 reviews

    Intermediate · Professional Certificate · 3 - 6 Months

  • Status: Preview
    Preview
    S

    Starweaver

    Fundamentals of Credit Analysis

    Skills you'll gain: Credit Risk, Financial Statement Analysis, Financial Statements, Financial Analysis, Lending and Underwriting, Commercial Lending, Risk Analysis, Consumer Lending, Financial Accounting, Analysis, Balance Sheet, Business Metrics, Loans, Financial Market, Securities (Finance), Financial Acumen, Market Data, Risk Management, Equities, Cash Flows

    4.5
    Rating, 4.5 out of 5 stars
    ·
    30 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free
    Free
    S

    Stanford University

    Giving 2.0: The MOOC

    Skills you'll gain: Philanthropy, Fundraising, Resource Utilization, Community Development, Program Evaluation, Lifelong Learning, Strategic Decision-Making, Professional Networking, Social Media, Planning, Research

    4.6
    Rating, 4.6 out of 5 stars
    ·
    200 reviews

    Mixed · Course · 1 - 3 Months

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In summary, here are 10 of our most popular customer experience courses

  • Understanding Psychosis: University of Michigan
  • Platform Product Management: University of Maryland, College Park
  • Build RAG Applications: Get Started: IBM
  • Create a Simple Project Timeline in Google Sheets: Coursera Project Network
  • Tools and Techniques for Managing Stress: Starweaver
  • Introduction to Decision Science for Marketing: O.P. Jindal Global University
  • Avionics and Aircraft Systems: Fundamentals: Coursera Instructor Network
  • Advanced Data Analysis & Visualization with Copilot in Excel: Microsoft
  • Foundations of Public Health Practice: Behaviour & Behaviour Change: Imperial College London
  • CertNexus Certified Data Science Practitioner: CertNexus

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Certificates & Programs

  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
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  • Google Project Management Certificate
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  • IBM Data Analyst Certificate
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  • Microsoft Power BI Data Analyst Certificate
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