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Customer Experience Courses Online

Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

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Explore the Customer Experience Course Catalog

  • Status: Preview
    Preview
    S

    Starweaver

    Hybrid Electric Vehicles Technical System

    Skills you'll gain: High Voltage, Electrical Power, Electrical Safety, Electric Power Systems, Test Engineering, Maintenance, Repair, and Facility Services, Hardware Troubleshooting, Electrical Systems, Sustainable Technologies, Power Electronics, Failure Analysis, Thermal Management, System Monitoring, Control Systems

    4.6
    Rating, 4.6 out of 5 stars
    ·
    23 reviews

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera Project Network

    Introduction to Javascript: The Basics

    Skills you'll gain: Javascript, Back-End Web Development, Server Side, Front-End Web Development, Scripting, Event-Driven Programming, Web Applications, Mobile Development, HTML and CSS, Web Development

    4.3
    Rating, 4.3 out of 5 stars
    ·
    285 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    M

    Macquarie University

    Career planning: Your career, your life

    Skills you'll gain: Adaptability, Business Communication, Professional Development, Writing, Communication, Smart Goals, Personal Development, LinkedIn, Professional Networking, Digital Advertising, Planning, Lifelong Learning, Self-Awareness, Design Thinking, Interviewing Skills, Emotional Intelligence

    4.8
    Rating, 4.8 out of 5 stars
    ·
    257 reviews

    Mixed · Course · 1 - 3 Months

  • Status: Free
    Free
    Status: Free Trial
    Free Trial
    U

    Universidad de los Andes

    Realidad Extendida y Metaverso para todos

    Skills you'll gain: Augmented and Virtual Reality (AR/VR), Augmented Reality, Virtual Reality, Virtual Environment, 3D Assets, User Experience, Display Devices, Experience Design, Conceptual Design, Development Environment, Software Development Tools, Computer Programming Tools, Animations, Program Development, Peripheral Devices

    4.8
    Rating, 4.8 out of 5 stars
    ·
    18 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    D

    Duke University

    MLOps Platforms: Amazon SageMaker and Azure ML

    Skills you'll gain: AWS SageMaker, MLOps (Machine Learning Operations), Microsoft Azure, Exploratory Data Analysis, Data Pipelines, Amazon Web Services, Feature Engineering, Cloud Solutions, Cloud Engineering, Artificial Intelligence and Machine Learning (AI/ML), Data Analysis, Applied Machine Learning, Machine Learning Methods, Serverless Computing, Amazon S3, Machine Learning, Machine Learning Algorithms, Python Programming

    3.7
    Rating, 3.7 out of 5 stars
    ·
    51 reviews

    Advanced · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    K

    Kennesaw State University

    The Good, Bad, and Ugly of Marketing - Jagdish Sheth

    Skills you'll gain: Marketing Effectiveness, Marketing, Strategic Marketing, Stakeholder Management, Stakeholder Communications, Marketing Strategies, Business Marketing, Stakeholder Engagement, Stakeholder Analysis, Internal Communications, Marketing Psychology, Corporate Sustainability, Value Propositions, Customer Insights, Consumer Behaviour, Business Ethics, Community Development, Customer Relationship Building

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    T

    Tableau Learning Partner

    Advanced Data Visualization with Tableau

    Skills you'll gain: Data Visualization Software, Spatial Data Analysis, Tableau Software, Data Storytelling, Data Visualization, Statistical Visualization, Interactive Data Visualization, Data Presentation, Geospatial Information and Technology, Stakeholder Communications, Geospatial Mapping, Business Reporting, Data Analysis, Business Analytics

    4.9
    Rating, 4.9 out of 5 stars
    ·
    100 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    S

    Salesforce

    Resumen de ventas y CRM

    Skills you'll gain: Customer Relationship Management, Customer Relationship Management (CRM) Software, Sales Process, Salesforce, Sales Pipelines, Sales, B2B Sales, Sales Support, Customer Data Management, Databases, Data Management, Data Cleansing, Business-To-Consumer

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    Universidad de Palermo

    Economía y Finanzas de Empresas

    Skills you'll gain: Business Economics, Market Dynamics, Economics, Economic Development, Business, Market Analysis, Public Policies, International Finance, Market Trend, Consumer Behaviour, Policy Analysis, Supply And Demand, Decision Making

    4.7
    Rating, 4.7 out of 5 stars
    ·
    291 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    C

    Coursera Instructor Network

    Business Strategy: Value Proposition Essentials

    Skills you'll gain: Value Propositions, Sales Presentation, Product Knowledge, Business Marketing, Business Strategy, Business Modeling, Competitive Analysis, Communication, Innovation, Customer Analysis, Strategic Communication

    4.5
    Rating, 4.5 out of 5 stars
    ·
    12 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    D

    Duke University

    Business Value Creation

    Skills you'll gain: Resource Allocation, Cash Flows, Financial Acumen, Business Valuation, Business Acumen, Cost Control, Return On Investment, Financial Analysis, Business Metrics, Growth Strategies, Business Strategy, Operational Efficiency, Expectation Management, Competitive Analysis, Strategic Decision-Making, Performance Analysis, Microsoft Excel

    4.8
    Rating, 4.8 out of 5 stars
    ·
    107 reviews

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera Project Network

    Linear Regression with Python

    Skills you'll gain: Regression Analysis, NumPy, Applied Machine Learning, Supervised Learning, Machine Learning, Predictive Modeling, Deep Learning, Data Science, Python Programming

    4.6
    Rating, 4.6 out of 5 stars
    ·
    432 reviews

    Intermediate · Guided Project · Less Than 2 Hours

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In summary, here are 10 of our most popular customer experience courses

  • Hybrid Electric Vehicles Technical System: Starweaver
  • Introduction to Javascript: The Basics: Coursera Project Network
  • Career planning: Your career, your life: Macquarie University
  • Realidad Extendida y Metaverso para todos: Universidad de los Andes
  • MLOps Platforms: Amazon SageMaker and Azure ML: Duke University
  • The Good, Bad, and Ugly of Marketing - Jagdish Sheth: Kennesaw State University
  • Advanced Data Visualization with Tableau: Tableau Learning Partner
  • Resumen de ventas y CRM: Salesforce
  • Economía y Finanzas de Empresas: Universidad de Palermo
  • Business Strategy: Value Proposition Essentials: Coursera Instructor Network

Other topics to explore

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Certificates & Programs

  • Google Cybersecurity Certificate
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