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Customer Experience Courses Online

Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

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Explore the Customer Experience Course Catalog

  • C

    Coursera Project Network

    Building Test Automation Framework using Selenium and TestNG

    Skills you'll gain: Test Automation, Test Case, Selenium (Software), Software Testing, Maintainability, Test Data, Debugging, Configuration Management

    4.5
    Rating, 4.5 out of 5 stars
    ·
    157 reviews

    Advanced · Guided Project · Less Than 2 Hours

  • Status: Free
    Free
    D

    Duke University

    Space Medicine

    Skills you'll gain: Physiology, Medical Science and Research, Biomedical Engineering, Emergency Medicine, Vital Signs, Radiation Protection, Human Factors, Health Care, Respiration, Environment, Physics, Biology, Engineering

    4.8
    Rating, 4.8 out of 5 stars
    ·
    569 reviews

    Beginner · Course · 1 - 3 Months

  • C

    Coursera Project Network

    Design Online Course Printables using Canva

    Skills you'll gain: Marketing Collateral, Marketing Materials, Canva (Software), Promotional Materials, Business Marketing, Marketing Design, Marketing, Creative Design, Business, Design, Graphic and Visual Design, Graphic Design, Design Elements And Principles

    4.6
    Rating, 4.6 out of 5 stars
    ·
    229 reviews

    Advanced · Guided Project · Less Than 2 Hours

  • Status: Free
    Free
    U

    Utrecht University

    Unravelling solutions for Future Food problems

    Skills you'll gain: Nutrition and Diet, Food and Beverage, Socioeconomics, Sustainable Development, Health Disparities, Environmental Science, Economics, Psychology, Biotechnology

    4.6
    Rating, 4.6 out of 5 stars
    ·
    153 reviews

    Beginner · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    S

    SAP

    Requirements Gathering and Documentation

    Skills you'll gain: User Story, Requirements Elicitation, Requirements Management, Business Requirements, Requirements Analysis, Verification And Validation, Project Documentation, Functional Specification, User Acceptance Testing (UAT), Process Mapping, Interviewing Skills

    4.6
    Rating, 4.6 out of 5 stars
    ·
    15 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    S

    Siemens

    Expedite – Skills for Industry: Industry Foundations

    Skills you'll gain: Product Lifecycle Management, Digital Transformation, Business Communication, Business Acumen, Customer Service, Cost Benefit Analysis, Financial Acumen, Customer experience strategy (CX), Stakeholder Communications, New Product Development, Cross-Functional Collaboration, Communication, Engineering Management, Business, Innovation, Employee Onboarding, Strategic Decision-Making

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    J

    Johns Hopkins University

    Building R Packages

    Skills you'll gain: Open Source Technology, Package and Software Management, GitHub, Version Control, Rmarkdown, Software Documentation, Maintainability, Testability, R Programming, Knitr, Continuous Integration, Git (Version Control System), Technical Documentation

    4.1
    Rating, 4.1 out of 5 stars
    ·
    223 reviews

    Intermediate · Course · 1 - 4 Weeks

  • C

    Coursera Project Network

    Measure a Marketing Strategy using Facebook Insights

    Skills you'll gain: Facebook, Corporate Communications, Customer Insights, Social Media Marketing, Marketing Analytics, Social Media, Content Performance Analysis, Marketing Strategies, Social Media Strategy, Marketing, Target Audience, Research

    4.7
    Rating, 4.7 out of 5 stars
    ·
    46 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free
    Free
    C

    Coursera Project Network

    Microsoft Project for Beginners: Create Simple Project Plans

    Skills you'll gain: Microsoft Project, Timelines, Project Schedules, Milestones (Project Management), Scheduling, Data Visualization, Workflow Management, Dependency Analysis, Project Management, Project Planning

    4.1
    Rating, 4.1 out of 5 stars
    ·
    17 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    U

    University of Colorado Boulder

    Modern Regression Analysis in R

    Skills you'll gain: Statistical Inference, Statistical Modeling, Regression Analysis, Data Ethics, Statistical Methods, Statistical Hypothesis Testing, Data Science, R Programming, Data Modeling, Statistical Analysis, Predictive Modeling, Mathematical Modeling, Probability & Statistics, Linear Algebra

    Build toward a degree

    4.4
    Rating, 4.4 out of 5 stars
    ·
    30 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Preview
    Preview
    S

    Siemens

    Intro to Siemens NX: Engineering Essentials and Part Design

    Skills you'll gain: 3D Modeling, Computer-Aided Design, Mechanical Design, Simulation and Simulation Software, Engineering Drawings, Prototyping, Engineering Software, Manufacturing Processes, Engineering Analysis

    4.4
    Rating, 4.4 out of 5 stars
    ·
    59 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    I

    Illinois Tech

    Data Analytics and Deep Learning

    Skills you'll gain: Big Data, Machine Learning Algorithms, NoSQL, Deep Learning, Statistical Analysis, Data Visualization, Data Analysis, Apache Hadoop, Exploratory Data Analysis, Apache Kafka, Apache Spark, Generative AI, Data Infrastructure, Data Cleansing, Analytics, Real Time Data, Image Analysis, Artificial Neural Networks, Artificial Intelligence and Machine Learning (AI/ML), Machine Learning

    Build toward a degree

    4.4
    Rating, 4.4 out of 5 stars
    ·
    30 reviews

    Intermediate · Specialization · 3 - 6 Months

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In summary, here are 10 of our most popular customer experience courses

  • Building Test Automation Framework using Selenium and TestNG: Coursera Project Network
  • Space Medicine: Duke University
  • Design Online Course Printables using Canva: Coursera Project Network
  • Unravelling solutions for Future Food problems: Utrecht University
  • Requirements Gathering and Documentation: SAP
  • Expedite – Skills for Industry: Industry Foundations: Siemens
  • Building R Packages: Johns Hopkins University
  • Measure a Marketing Strategy using Facebook Insights: Coursera Project Network
  • Microsoft Project for Beginners: Create Simple Project Plans: Coursera Project Network
  • Modern Regression Analysis in R: University of Colorado Boulder

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  • Google Cybersecurity Certificate
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