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Customer Experience Courses Online

Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

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Explore the Customer Experience Course Catalog

  • Status: Free Trial
    Free Trial
    M

    Microsoft

    Advanced Data Analysis & Visualization with Copilot in Excel

    Skills you'll gain: Microsoft Excel, Pivot Tables And Charts, Excel Formulas, Data Presentation, Data Storytelling, Data Visualization Software, Microsoft Copilot, Statistical Analysis, Data Analysis, Statistical Methods, Data Integration, Data-Driven Decision-Making

    4.2
    Rating, 4.2 out of 5 stars
    ·
    27 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of Glasgow

    Informed Clinical Decision Making using Deep Learning

    Skills you'll gain: Deep Learning, Data Ethics, Health Informatics, ICD Coding (ICD-9/ICD-10), Clinical Data Management, Medical Records, Clinical Informatics, Descriptive Analytics, Database Design, Electronic Medical Record, Responsible AI, Data Mining, Precision Medicine, Analytics, Relational Databases, Electocardiography, Machine Learning, Machine Learning Methods, Applied Machine Learning, Image Analysis

    4.4
    Rating, 4.4 out of 5 stars
    ·
    34 reviews

    Intermediate · Specialization · 3 - 6 Months

  • C

    Coursera Project Network

    Project Management: Creating the WBS

    Skills you'll gain: Work Breakdown Structure, Project Scoping, Project Estimation, Organizational Structure, Scope Management, Project Coordination, Project Management Software, Project Management, Google Sheets, Standard Operating Procedure

    4.6
    Rating, 4.6 out of 5 stars
    ·
    546 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    M

    Microsoft

    Program Management Fundamentals

    Skills you'll gain: Program Management, Return On Investment, Project Portfolio Management, Organizational Strategy, Project Management, Project Management Life Cycle, Leadership and Management, Benefits Administration, Project Closure, Strategic Decision-Making, Governance

    4.8
    Rating, 4.8 out of 5 stars
    ·
    80 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Colorado System

    Clinical Data Models and Data Quality Assessments

    Skills you'll gain: Extract, Transform, Load, Data Modeling, Clinical Data Management, Database Design, Data Warehousing, Data Quality, Data Transformation, Data Integration, Health Informatics, Relational Databases, SQL

    4.2
    Rating, 4.2 out of 5 stars
    ·
    66 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    I

    Infosec

    Certified Information Systems Security Professional (CISSP)

    Skills you'll gain: Identity and Access Management, IT Security Architecture, Security Testing, Single Sign-On (SSO), Data Security, Contingency Planning, User Provisioning, Cryptography, Network Security, Application Security, Information Systems Security, Cryptographic Protocols, Asset Protection, Cloud Security, Computer Security Incident Management, Digital Assets, Public Key Cryptography Standards (PKCS), Incident Response, Risk Management Framework, Risk Management

    4.6
    Rating, 4.6 out of 5 stars
    ·
    29 reviews

    Advanced · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    F

    Fudan University

    游戏策划与设计

    Skills you'll gain: Game Design, Video Game Development, Conceptual Design, System Design and Implementation, Computer Graphics, Prototyping, Content Creation, User Experience Design, Storytelling, Creativity

    3.9
    Rating, 3.9 out of 5 stars
    ·
    34 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    M

    Microsoft

    Advanced Python Development Techniques

    Skills you'll gain: Data Structures, Generative AI, Test Driven Development (TDD), Integration Testing, Unit Testing, Python Programming, Object Oriented Programming (OOP), Cloud Applications, Serverless Computing, Cloud Computing, Microsoft Azure, Algorithms, Software Documentation, Maintainability, Code Review, Software Development, Software Design, Technical Documentation, Application Deployment

    4.5
    Rating, 4.5 out of 5 stars
    ·
    15 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Preview
    Preview
    E

    EIT Digital

    Security and Privacy for Big Data - Part 2

    Skills you'll gain: General Data Protection Regulation (GDPR), Information Privacy, Personally Identifiable Information, Data Security, Data Governance, Data Ethics, Data Integrity, Vulnerability Assessments, Law, Regulation, and Compliance, Big Data, Cryptography

    4.7
    Rating, 4.7 out of 5 stars
    ·
    262 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free
    Free
    C

    Curtis Institute of Music

    Exploring Beethoven’s Piano Sonatas Part 2

    Skills you'll gain: Classical Music, Music Theory, Music, Music History, Musical Composition

    5
    Rating, 5 out of 5 stars
    ·
    167 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    L

    LearnKartS

    Ethical Hacking Fundamentals

    Skills you'll gain: Cybersecurity, Penetration Testing, Cyber Attacks, Threat Detection, Cyber Security Assessment, Network Security, Intrusion Detection and Prevention, Application Security, Security Awareness, Exploitation techniques, Vulnerability Assessments, Web Servers

    4.6
    Rating, 4.6 out of 5 stars
    ·
    187 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Colorado Boulder

    Introduction to Python Fundamentals

    Skills you'll gain: Programming Principles, Computer Programming, Data Manipulation, Python Programming, Scripting Languages, Scripting, Data Science

    4.8
    Rating, 4.8 out of 5 stars
    ·
    217 reviews

    Beginner · Course · 1 - 4 Weeks

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In summary, here are 10 of our most popular customer experience courses

  • Advanced Data Analysis & Visualization with Copilot in Excel: Microsoft
  • Informed Clinical Decision Making using Deep Learning: University of Glasgow
  • Project Management: Creating the WBS: Coursera Project Network
  • Program Management Fundamentals: Microsoft
  • Clinical Data Models and Data Quality Assessments: University of Colorado System
  • Certified Information Systems Security Professional (CISSP): Infosec
  • 游戏策划与设计: Fudan University
  • Advanced Python Development Techniques: Microsoft
  • Security and Privacy for Big Data - Part 2: EIT Digital
  • Exploring Beethoven’s Piano Sonatas Part 2: Curtis Institute of Music

Other topics to explore

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  • Microsoft Excel
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  • Project Management
  • Python

Certificates & Programs

  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM Data Analyst Certificate
  • IBM Data Science Certificate
  • Machine Learning Certificate
  • Microsoft Power BI Data Analyst Certificate
  • UI / UX Design Certificate

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