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Customer Experience Courses Online

Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

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Explore the Customer Experience Course Catalog

  • C

    Coursera Project Network

    Fine Tune BERT for Text Classification with TensorFlow

    Skills you'll gain: Tensorflow, Keras (Neural Network Library), Natural Language Processing, Deep Learning, Data Pipelines

    4.6
    Rating, 4.6 out of 5 stars
    ·
    211 reviews

    Intermediate · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    W

    Wesleyan University

    Writing in First Person Point of View

    Skills you'll gain: Storytelling, Writing and Editing, Journals, Writing, English Language

    4.7
    Rating, 4.7 out of 5 stars
    ·
    116 reviews

    Mixed · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    P

    Packt

    Communication Skills

    Skills you'll gain: Communication, Communication Strategies, Influencing, Verbal Communication Skills, Interpersonal Communications, Persuasive Communication, Writing, Business Writing, Motivational Skills, Empathy, Decision Making, Collaboration

    4.6
    Rating, 4.6 out of 5 stars
    ·
    70 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    W

    Wesleyan University

    Career Decisions: From Insight to Impact

    Skills you'll gain: Decision Making, Professional Development, Self-Awareness, Academic Advising, Personal Development, Human Centered Design, Psychology, Relationship Building, Social Sciences, Cultural Diversity, Adaptability

    4.7
    Rating, 4.7 out of 5 stars
    ·
    379 reviews

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera Project Network

    Python for Finance: Beta and Capital Asset Pricing Model

    Skills you'll gain: Portfolio Management, Plotly, Data Visualization, Investment Management, Financial Analysis, Statistical Analysis, Financial Data, Risk Modeling, Market Data, Finance, Equities, Data Analysis, Pandas (Python Package), Python Programming

    4.6
    Rating, 4.6 out of 5 stars
    ·
    47 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    U

    University of California, Davis

    Introduction to Sensory Science

    Skills you'll gain: Food and Beverage, Consumer Behaviour, Quality Assurance, Laboratory Testing, Product Testing, Usability Testing, Science and Research, Data Collection, Nutrition and Diet, Surveys, Scientific Methods, Research, Psychology, Acceptance Testing, Analytical Testing, Biology, Product Development, Analytical Skills, Medical Science and Research, Physiology

    4.6
    Rating, 4.6 out of 5 stars
    ·
    43 reviews

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera Project Network

    Create a Supermarket app using Java OOP

    Skills you'll gain: Object Oriented Programming (OOP), Java, Java Programming, Software Design, Software Testing, Application Development

    4.5
    Rating, 4.5 out of 5 stars
    ·
    112 reviews

    Intermediate · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    S

    Splunk Inc.

    Splunk Knowledge Manager

    Skills you'll gain: Splunk, Data Modeling, Dashboard, Pivot Tables And Charts, Security Information and Event Management (SIEM), Interactive Data Visualization, Data Management, Database Management, Data Mapping, Performance Tuning, Data Presentation, Incident Management, Data Manipulation, Query Languages, Data Integration, Geospatial Mapping, Big Data, Business Intelligence, Data Analysis, Business Analytics

    4.8
    Rating, 4.8 out of 5 stars
    ·
    29 reviews

    Intermediate · Specialization · 1 - 3 Months

  • C

    Coursera Project Network

    Custom Reports in Google Analytics

    Skills you'll gain: Google Analytics, Ad Hoc Reporting, Management Reporting, Performance Reporting, Web Analytics, Marketing, Web Development

    4.5
    Rating, 4.5 out of 5 stars
    ·
    168 reviews

    Intermediate · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    U

    University of Colorado Boulder

    Project Valuation and the Capital Budgeting Process

    Skills you'll gain: Capital Budgeting, Project Risk Management, Risk Analysis, Risk Mitigation, Risk Management, Financial Analysis, Project Finance, Business Valuation, Depreciation, Cash Flows, Financial Modeling, Spreadsheet Software, Microsoft Excel, Corporate Tax

    Build toward a degree

    4.8
    Rating, 4.8 out of 5 stars
    ·
    215 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    I

    IBM

    Product Owner Capstone

    Skills you'll gain: Sprint Retrospectives, Agile Product Development, Sprint Planning, Backlogs, Agile Methodology, Product Management, Product Roadmaps, User Story, Portfolio Management, Continuous Improvement Process, Interviewing Skills, Stakeholder Engagement, Prioritization, Goal Setting

    4.8
    Rating, 4.8 out of 5 stars
    ·
    6 reviews

    Advanced · Course · 1 - 3 Months

  • C

    Coursera Project Network

    Manage Your Versions with Git (Part I)

    Skills you'll gain: Git (Version Control System), Version Control, Software Versioning, Software Development Tools, Software Configuration Management, Project Management

    4.7
    Rating, 4.7 out of 5 stars
    ·
    103 reviews

    Beginner · Guided Project · Less Than 2 Hours

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1…213214215…470

In summary, here are 10 of our most popular customer experience courses

  • Fine Tune BERT for Text Classification with TensorFlow: Coursera Project Network
  • Writing in First Person Point of View: Wesleyan University
  • Communication Skills: Packt
  • Career Decisions: From Insight to Impact: Wesleyan University
  • Python for Finance: Beta and Capital Asset Pricing Model: Coursera Project Network
  • Introduction to Sensory Science: University of California, Davis
  • Create a Supermarket app using Java OOP: Coursera Project Network
  • Splunk Knowledge Manager: Splunk Inc.
  • Custom Reports in Google Analytics: Coursera Project Network
  • Project Valuation and the Capital Budgeting Process: University of Colorado Boulder

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