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Customer Experience Courses Online

Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

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Explore the Customer Experience Course Catalog

  • Status: Preview
    Preview
    C

    Coursera Instructor Network

    Supercharge with Salesforce Einstein (GPT)

    Skills you'll gain: Salesforce, Customer Relationship Management, Customer Relationship Management (CRM) Software, Responsible AI, Salesforce Development, Data Ethics, Artificial Intelligence, Artificial Intelligence and Machine Learning (AI/ML), Customer Data Management, Business Process Automation, Automation, Analytics, Data-Driven Decision-Making, Predictive Modeling

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    W

    Whizlabs

    Manage Identities and Governance in Azure

    Skills you'll gain: Azure Active Directory, Role-Based Access Control (RBAC), Microsoft Azure, Single Sign-On (SSO), Active Directory, Cloud Management, Identity and Access Management, Authorization (Computing), Authentications, Multi-Factor Authentication, User Provisioning, Data Governance, Cloud Services, User Accounts, Security Controls, Virtual Machines, Self Service Technologies, Scalability

    4.2
    Rating, 4.2 out of 5 stars
    ·
    77 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Colorado Boulder

    Introduction to Python Fundamentals

    Skills you'll gain: Programming Principles, Computer Programming, Data Manipulation, Python Programming, Scripting Languages, Scripting, Data Science

    4.8
    Rating, 4.8 out of 5 stars
    ·
    217 reviews

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera Project Network

    Getting Started with Rstudio

    Skills you'll gain: Interactive Data Visualization, Software Installation, Package and Software Management, R Programming, Integrated Development Environments, Cloud Development, Cloud Hosting

    4.6
    Rating, 4.6 out of 5 stars
    ·
    143 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    P

    Packt

    Blender to Unreal Engine - Become a Dungeon Prop Artist

    Skills you'll gain: 3D Modeling, 3D Assets, Computer Graphics, Graphical Tools, Animation and Game Design, UI Components, File Management, Augmented and Virtual Reality (AR/VR), Content Management, Animations, Game Design, User Interface (UI), Image Quality, Performance Tuning, Simulations

    4.2
    Rating, 4.2 out of 5 stars
    ·
    34 reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    I

    IBM

    BI Dashboards with IBM Cognos Analytics and Google Looker

    Skills you'll gain: IBM Cognos Analytics, Data Visualization, Dashboard, Business Intelligence, Interactive Data Visualization, Data Presentation, Looker (Software), Data Visualization Software, Business Intelligence Software, Analytics

    4.6
    Rating, 4.6 out of 5 stars
    ·
    33 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    R

    Real Madrid Graduate School Universidad Europea

    Desarrollo de estrategias eficaces de marketing deportivo

    Skills you'll gain: Marketing Analytics, Branding, Brand Management, Customer Engagement, Strategic Partnership, Marketing Strategy and Techniques, Loyalty Programs, Digital Transformation, Innovation, Social Media Strategy, Customer experience improvement, Technology Strategies, Data Analysis, Customer Relationship Management, Personalized Service, Content Strategy, Market Dynamics, Cross Platform Development, Artificial Intelligence, Ethical Standards And Conduct

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    P

    Politecnico di Milano

    Platform Thinking: Innovation in digital business models era

    Skills you'll gain: Data Strategy, Business Modeling, Data Ethics, Design Thinking, Innovation, Customer Data Management, Augmented and Virtual Reality (AR/VR), Market Opportunities, Data Governance, Technology Strategies, Data Management, Data-Driven Decision-Making, Platform As A Service (PaaS), Product Development, Big Data, Customer Insights, Strategic Thinking, Systems Thinking, Digital Transformation, Business Transformation

    4.8
    Rating, 4.8 out of 5 stars
    ·
    99 reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    U

    University of California, Davis

    Analytical Solutions to Common Healthcare Problems

    Skills you'll gain: Data Dictionary, Health Informatics, Extract, Transform, Load, Data Synthesis, Fraud detection, Analytics, Data Integration, Data Analysis, Medical Coding, Data Transformation, Quality Assessment, Risk Analysis, Data Quality, Predictive Modeling

    4.4
    Rating, 4.4 out of 5 stars
    ·
    34 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Minnesota

    Nursing Informatics Training and Education

    Skills you'll gain: Nursing Administration, Health Informatics, Education and Training, Clinical Informatics, Clinical Leadership, Nurse Education, Learning Management Systems

    4.8
    Rating, 4.8 out of 5 stars
    ·
    98 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Preview
    Preview
    Y

    Yonsei University

    Deep Learning for Business

    Skills you'll gain: Deep Learning, Tensorflow, Artificial Neural Networks, Business Strategy, Image Analysis, Natural Language Processing, Artificial Intelligence, Machine Learning, Reinforcement Learning, Unsupervised Learning, Supervised Learning

    4.4
    Rating, 4.4 out of 5 stars
    ·
    684 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of Colorado System

    Developing an Agile Team

    Skills you'll gain: Meeting Facilitation, Team Building, Team Management, Sprint Retrospectives, Innovation, Sprint Planning, Agile Methodology, Virtual Teams, Agile Project Management, Team Leadership, Social Sciences, Organizational Leadership, Change Management, Psychology

    4.8
    Rating, 4.8 out of 5 stars
    ·
    540 reviews

    Beginner · Course · 1 - 4 Weeks

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In summary, here are 10 of our most popular customer experience courses

  • Supercharge with Salesforce Einstein (GPT): Coursera Instructor Network
  • Manage Identities and Governance in Azure: Whizlabs
  • Introduction to Python Fundamentals: University of Colorado Boulder
  • Getting Started with Rstudio: Coursera Project Network
  • Blender to Unreal Engine - Become a Dungeon Prop Artist: Packt
  • BI Dashboards with IBM Cognos Analytics and Google Looker: IBM
  • Desarrollo de estrategias eficaces de marketing deportivo: Real Madrid Graduate School Universidad Europea
  • Platform Thinking: Innovation in digital business models era: Politecnico di Milano
  • Analytical Solutions to Common Healthcare Problems: University of California, Davis
  • Nursing Informatics Training and Education: University of Minnesota

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