• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
  • Log In
  • Join for Free
    Coursera
    • Browse
    • Customer Insights

    Customer Insights Courses Online

    Explore customer insights methods for understanding consumer behavior. Learn to gather and analyze data to inform marketing and product development.

    Skip to search results

    Filter by

    Subject
    Required
     *

    Language
    Required
     *

    The language used throughout the course, in both instruction and assessments.

    Learning Product
    Required
     *

    Build job-relevant skills in under 2 hours with hands-on tutorials.
    Learn from top instructors with graded assignments, videos, and discussion forums.
    Learn a new tool or skill in an interactive, hands-on environment.
    Get in-depth knowledge of a subject by completing a series of courses and projects.
    Earn career credentials from industry leaders that demonstrate your expertise.
    Earn your Bachelor’s or Master’s degree online for a fraction of the cost of in-person learning.

    Level
    Required
     *

    Duration
    Required
     *

    Skills
    Required
     *

    Subtitles
    Required
     *

    Educator
    Required
     *

    Explore the Customer Insights Course Catalog

    • Status: Free Trial
      Free Trial
      A

      Arizona State University

      Value Creation with Dark Data

      Skills you'll gain: Data Transformation, Engineering Management, Data-Driven Decision-Making, Data Storytelling, Data Integration, Capacity Management, Data Analysis, Unstructured Data, Data Management, Business Intelligence, Data Governance, Management Reporting

      Beginner · Course · 1 - 4 Weeks

    • P

      Packt

      Harnessing Open Source LLMs and ChatGPT with Minimal Code

      Skills you'll gain: ChatGPT, LLM Application, OpenAI, Tool Calling, Large Language Modeling, Prompt Engineering, Application Deployment, Application Programming Interface (API), Python Programming, Software Installation, Open Source Technology, Development Environment, Real Time Data, Data Science

      Beginner · Course · 1 - 4 Weeks

    • G

      Google Cloud

      Explore Data with Gemini in BigQuery

      Skills you'll gain: Google Cloud Platform, Query Languages, Data Access, Google Gemini, Big Data, SQL, Ad Hoc Analysis, Analysis

      Beginner · Project · Less Than 2 Hours

    • Status: New
      New
      Status: Preview
      Preview
      C

      Coursera

      Mapping the Mission: User Personas & Journey Design in Figma

      Skills you'll gain: Design Research, UI/UX Strategy

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      H

      HubSpot Academy

      Gestión de clientes potenciales con Hubspot

      Skills you'll gain: HubSpot CRM, Lead Generation, Sales Management, Service Level Agreement, Sales Pipelines, Sales Process, Workflow Management, Prospecting and Qualification, Customer Acquisition Management, Marketing Automation, Dashboard, Email Marketing, Performance Measurement, Prioritization

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      U

      University of Washington

      Guided Website Development Project

      Skills you'll gain: Web Content Accessibility Guidelines, Browser Compatibility, User Story, HTML and CSS, GitHub, Microsoft Copilot, Web Development, Web Design and Development, Web Design, Application Deployment, Responsive Web Design, Git (Version Control System), Front-End Web Development, Development Testing, Debugging, User Requirements Documents, Semantic Web

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      W

      Whizlabs

      Extend Microsoft Power Platform with Seamless Integrations

      Skills you'll gain: Microsoft Power Platform, Data Analysis Expressions (DAX), Power BI, Microsoft Azure, Dashboard, Workflow Management, Data Integration, Cloud-Based Integration, Data Modeling, Multi-Tenant Cloud Environments, Enterprise Application Management, Data Visualization Software, Data Management, Serverless Computing

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      P

      Packt

      Security Governance, Compliance & Risk Management

      Skills you'll gain: Governance Risk Management and Compliance, Security Management, Compliance Management, Risk Appetite, Risk Analysis, Business Risk Management, Cyber Governance, Compliance Auditing, Cyber Risk, Cyber Security Policies, Governance, Data Governance, Vulnerability Assessments, Security Awareness, Vendor Management

      Advanced · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      C

      Coursera Instructor Network

      GenAI for Lead Scoring and Identification

      Skills you'll gain: Prompt Engineering, Responsible AI, Lead Generation, Data Ethics, Google Gemini, Sales Process, Sales Management, Generative AI, Artificial Intelligence, OpenAI, ChatGPT, Customer Relationship Management (CRM) Software, Data-Driven Decision-Making

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      W

      Whizlabs

      Azure ML: Deploying, Managing, and Experimenting with Models

      Skills you'll gain: Responsible AI, Microsoft Azure, MLOps (Machine Learning Operations), Data Management, Cloud Computing, Application Deployment, Data Processing, Applied Machine Learning, Scalability, Continuous Deployment, Machine Learning, Performance Tuning

      Advanced · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      E

      EDUCBA

      PyMongo - Advanced

      Skills you'll gain: Pandas (Python Package), Databases, Data Pipelines, Database Design, Performance Tuning, Data Transformation, Python Programming, Data Structures, Data Analysis

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Preview
      Preview
      C

      Coursera

      Test, Learn, Evolve: Usability Testing in Figma

      Skills you'll gain: Usability Testing, Usability, Figma (Design Software), User Experience Design, User Centered Design, UI/UX Research, User Research, Prototyping, Test Planning

      Intermediate · Course · 1 - 4 Weeks

    Customer Insights learners also search

    Customer Analytics
    Customer Success
    Business Analysis
    Market Research
    Economic Policy
    Marketing Analytics
    Business Statistics
    Business English
    1…258259260…276

    In summary, here are 10 of our most popular customer insights courses

    • Value Creation with Dark Data: Arizona State University
    • Harnessing Open Source LLMs and ChatGPT with Minimal Code: Packt
    • Explore Data with Gemini in BigQuery: Google Cloud
    • Mapping the Mission: User Personas & Journey Design in Figma: Coursera
    • Gestión de clientes potenciales con Hubspot: HubSpot Academy
    • Guided Website Development Project: University of Washington
    • Extend Microsoft Power Platform with Seamless Integrations: Whizlabs
    • Security Governance, Compliance & Risk Management: Packt
    • GenAI for Lead Scoring and Identification: Coursera Instructor Network
    • Azure ML: Deploying, Managing, and Experimenting with Models: Whizlabs

    Other topics to explore

    Arts and Humanities
    338 courses
    Business
    1095 courses
    Computer Science
    668 courses
    Data Science
    425 courses
    Information Technology
    145 courses
    Health
    471 courses
    Math and Logic
    70 courses
    Personal Development
    137 courses
    Physical Science and Engineering
    413 courses
    Social Sciences
    401 courses
    Language Learning
    150 courses

    Coursera Footer

    Skills

    • Artificial Intelligence (AI)
    • Cybersecurity
    • Data Analytics
    • Digital Marketing
    • English Speaking
    • Generative AI (GenAI)
    • Microsoft Excel
    • Microsoft Power BI
    • Project Management
    • Python

    Certificates & Programs

    • Google Cybersecurity Certificate
    • Google Data Analytics Certificate
    • Google IT Support Certificate
    • Google Project Management Certificate
    • Google UX Design Certificate
    • IBM Data Analyst Certificate
    • IBM Data Science Certificate
    • Machine Learning Certificate
    • Microsoft Power BI Data Analyst Certificate
    • UI / UX Design Certificate

    Industries & Careers

    • Business
    • Computer Science
    • Data Science
    • Education & Teaching
    • Engineering
    • Finance
    • Healthcare
    • Human Resources (HR)
    • Information Technology (IT)
    • Marketing

    Career Resources

    • Career Aptitude Test
    • Examples of Strengths and Weaknesses for Job Interviews
    • High-Income Skills to Learn
    • How Does Cryptocurrency Work?
    • How to Highlight Duplicates in Google Sheets
    • How to Learn Artificial Intelligence
    • Popular Cybersecurity Certifications
    • Preparing for the PMP Certification
    • Signs You Will Get the Job After an Interview
    • What Is Artificial Intelligence?

    Coursera

    • About
    • What We Offer
    • Leadership
    • Careers
    • Catalog
    • Coursera Plus
    • Professional Certificates
    • MasterTrack® Certificates
    • Degrees
    • For Enterprise
    • For Government
    • For Campus
    • Become a Partner
    • Social Impact
    • Free Courses
    • ECTS Credit Recommendations

    Community

    • Learners
    • Partners
    • Beta Testers
    • Blog
    • The Coursera Podcast
    • Tech Blog

    More

    • Press
    • Investors
    • Terms
    • Privacy
    • Help
    • Accessibility
    • Contact
    • Articles
    • Directory
    • Affiliates
    • Modern Slavery Statement
    • Manage Cookie Preferences
    Learn Anywhere
    Download on the App Store
    Get it on Google Play
    Logo of Certified B Corporation
    © 2025 Coursera Inc. All rights reserved.
    • Coursera Facebook
    • Coursera Linkedin
    • Coursera Twitter
    • Coursera YouTube
    • Coursera Instagram
    • Coursera TikTok