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Results for "customer advocacy"
- Status: Free Trial
Skills you'll gain: Email Marketing, Campaign Management, Copywriting, Marketing Strategy and Techniques, Email Automation, Personally Identifiable Information, Digital Marketing, Marketing Automation, Newsletters, HubSpot CRM, Marketing Analytics, Promotional Strategies, Data Ethics, A/B Testing, Smart Goals, Customer Retention, Key Performance Indicators (KPIs), Goal Setting
Knowledge Accelerators
Skills you'll gain: Problem Solving, Customer Inquiries, Customer Relationship Building, Customer Complaint Resolution, Communication, Process Management
- Status: Preview
Starweaver
Skills you'll gain: Loyalty Programs, Customer Relationship Management (CRM) Software, Customer Retention, Customer Success Management, Sales Management, Marketing Automation, Marketing Strategies, Business Development, Performance Management, Performance Measurement, Data-Driven Decision-Making, Predictive Modeling
- Status: Free Trial
Coursera Instructor Network
Skills you'll gain: Generative AI, Customer Insights, AI Personalization, Customer Analysis, ChatGPT, Customer experience strategy (CX), Real Time Data, Persona Development, Design Thinking, Predictive Analytics, Artificial Intelligence, Analysis, Design
- Status: Free Trial
Skills you'll gain: Social Media Marketing, Social Media Strategy, Social Media Management, Social Media Campaigns, Content Creation, Digital Marketing, Digital Advertising, Customer Engagement, Brand Awareness, Marketing Analytics, Target Audience
- Status: Preview
Coursera Instructor Network
Skills you'll gain: Social Media, Social Media Strategy, Customer Engagement, Market Trend, Business Strategy, Customer Insights, Brand Management, Strategic Thinking, Strategic Decision-Making, Competitive Analysis, Trend Analysis, Data-Driven Decision-Making, Analytical Skills
- Status: Free Trial
Skills you'll gain: Google Ads, Search Engine Optimization, Digital Marketing, Keyword Research, Target Audience, Search Engine Marketing, Pay Per Click Advertising, Marketing, Web Analytics and SEO, Marketing Strategies, Advertising, Customer Engagement
- Status: NewStatus: Preview
Board Infinity
Skills you'll gain: Statistical Process Controls, ISO 9000 Series, Product Quality (QA/QC), Quality Management Systems, Quality Management, Quality Improvement, Customer experience improvement, Continuous Improvement Process, Process Improvement, Kaizen Methodology, Customer Insights, Data-Driven Decision-Making
- Status: Free Trial
Kennesaw State University
Skills you'll gain: Global Marketing, Marketing Effectiveness, Marketing, Regulatory Compliance, Strategic Marketing, Stakeholder Management, Innovation, Stakeholder Communications, Corporate Sustainability, Business Marketing, Stakeholder Engagement, Stakeholder Analysis, Internal Communications, MarTech, Marketing Planning, Value Propositions, Social Media Marketing, Marketing Strategies, Business Strategy, Business
- Status: Free Trial
Kennesaw State University
Skills you'll gain: Customer Retention, Customer Insights, Customer experience strategy (CX), Customer Relationship Management, Value Propositions, Innovation, Organizational Change, Cost Accounting, Organizational Structure, Business Transformation, Strategic Marketing, Consumer Behaviour
- Status: Free Trial
CVS Health
Skills you'll gain: Greeting Customers, Cross Selling, Customer Service, Upselling, Conflict Management, Retail Store Operations, Transaction Processing, Customer Engagement, Professionalism, Product Demonstration, Company, Product, and Service Knowledge, Empathy, Verbal Communication Skills, Social Media, Active Listening, Communication, Non-Verbal Communication, Time Management
- Status: Free Trial
University of Pennsylvania
Skills you'll gain: Descriptive Analytics, Data-Driven Decision-Making, Marketing Analytics, Predictive Analytics, Customer Insights, Customer Analysis, Analytics, Marketing, Data Collection, Marketing Strategies, Market Research, Regression Analysis, Consumer Behaviour
In summary, here are 10 of our most popular customer advocacy courses
- Think Outside the Inbox: Email Marketing:Â Google
- Customer Service Fundamentals:Â Knowledge Accelerators
- Customer Relationship Management:Â Starweaver
- GenAI for Customer Journey Mapping:Â Coursera Instructor Network
- From Likes to Leads: Interact with Customers Online:Â Google
- Social Listening:Â Coursera Instructor Network
- Attract and Engage Customers with Digital Marketing:Â Google
- Introduction to Continuous Improvement Process:Â Board Infinity
- The 4 A's of Marketing with Jagdish Sheth:Â Kennesaw State University
- Customer Centricity as Competitive Advantage - Jagdish Sheth:Â Kennesaw State University