Skills you'll gain: Telecommunications

Skills you'll gain: ServiceNow, Information Technology Infrastructure Library, IT Service Management, Problem Management, Service Management, Information Technology Operations, Digital Transformation, Change Control, Configuration Management, Self Service Technologies, IT Management, Automation, Problem Solving, Design, Order Fulfillment

Skills you'll gain: Prompt Engineering, Email Automation, Customer experience improvement, Generative AI, AI Personalization, Customer Support, Personalized Service, Product Support, Operational Efficiency, Automation

Skills you'll gain: Organizational Change, Process Optimization, Robotic Process Automation, Internet Of Things, Manufacturing Operations, Manufacturing Processes, Manufacturing and Production, Cloud Computing, Workforce Development, Change Management, Augmented and Virtual Reality (AR/VR), Innovation, Automation, Workforce Planning, Production Process, Industrial Engineering, Emerging Technologies, Automation Engineering, 3D Modeling, Cybersecurity

Skills you'll gain: Sustainable Business, Sustainable Technologies, Environmental Issue, Corporate Sustainability, Sustainable Development, Climate Change Mitigation, Environmental Resource Management, Sustainability Reporting, Information Technology, Responsible AI, Artificial Intelligence, Computing Platforms, Emerging Technologies, Innovation

Skills you'll gain: Product Lifecycle Management, Manufacturing and Production, Manufacturing Processes, Robotic Process Automation, Production Process, Automation, Enterprise Resource Planning, Plant Operations and Management, Internet Of Things, Digital Transformation, Real Time Data, Predictive Modeling, Augmented Reality

Skills you'll gain: Generative AI Agents, Prompt Engineering, ChatGPT, Prompt Patterns, Generative AI, Agentic systems, LLM Application, Productivity, Email Automation, AI Personalization, OpenAI, Expense Management, Artificial Intelligence, Personalized Service, Expense Reports, Large Language Modeling, Workflow Management, Responsible AI, Artificial Intelligence and Machine Learning (AI/ML), Automation

Skills you'll gain: Windows PowerShell, Scripting, Operating System Administration, Automation, Windows Servers, Data Validation, Server Administration, Administration, Software Installation, Data Import/Export, Service Management, Cloud Computing, Remote Access Systems, Extensible Markup Language (XML), Debugging

Skills you'll gain: Hardware Troubleshooting, Desktop Support, Computer Hardware, Digital Transformation, Technical Support, System Support, Networking Hardware, Servers, Network Security, Network Infrastructure, IT Infrastructure, Data Storage Technologies, Data Storage

Skills you'll gain: Automation, Sustainable Systems, Sustainable Development, Electric Power Systems, Policy Analysis, Socioeconomics, Economics, Policy, and Social Studies, Environmental Issue, Emerging Technologies, Transportation Operations, Health Equity, Social Sciences, Diversity Equity and Inclusion Initiatives, Surveys, Climate Change Mitigation, Safety and Security, Artificial Intelligence, Infrastructure Architecture

Skills you'll gain: Emerging Technologies, Technology Strategies, Cybersecurity, Digital Transformation, Internet Of Things, Cloud Computing, Business Transformation, Digital Marketing, Business Strategy, Blockchain, Artificial Intelligence, Real Time Data, E-Commerce

Skills you'll gain: Service Improvement, Innovation, Continuous Improvement Process, Change Management, Organizational Change, Service Design, Public Administration, Organizational Strategy, Public Policies, Case Studies, Business Strategies, Strategic Thinking, Technology Strategies, Leadership