• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
  • Online Degrees
  • Careers
  • Log In
  • Join for Free
    Coursera
    • Browse
    • Customer Analytics

    Customer Analytics Courses Online

    Learn customer analytics techniques for data-driven decision-making. Understand how to analyze customer data to improve business strategies.

    Skip to search results

    Filter by

    Subject
    Required
     *

    Language
    Required
     *

    The language used throughout the course, in both instruction and assessments.

    Learning Product
    Required
     *

    Build job-relevant skills in under 2 hours with hands-on tutorials.
    Learn from top instructors with graded assignments, videos, and discussion forums.
    Learn a new tool or skill in an interactive, hands-on environment.
    Get in-depth knowledge of a subject by completing a series of courses and projects.
    Earn career credentials from industry leaders that demonstrate your expertise.
    Earn career credentials while taking courses that count towards your Master’s degree.
    Earn your Bachelor’s or Master’s degree online for a fraction of the cost of in-person learning.
    Complete graduate-level learning without committing to a full degree program.
    Earn a university-issued career credential in a flexible, interactive format.

    Level
    Required
     *

    Duration
    Required
     *

    Skills
    Required
     *

    Subtitles
    Required
     *

    Educator
    Required
     *

    Explore the Customer Analytics Course Catalog

    • Status: New
      New
      G

      Google Cloud

      Agentes de IA generativa: transforme sua organização

      Skills you'll gain: Generative AI Agents, Generative AI, AI Product Strategy, LLM Application, Prompt Engineering, Google Cloud Platform, Tool Calling, Organizational Strategy, Innovation, Organizational Change, Customer experience improvement

      Beginner · Course · 1 - 3 Months

    • C

      Coursera Project Network

      كيفية استعمال سيرفي مونكي للشركات الصغيرة

      Skills you'll gain: User Feedback, Customer Insights, Customer experience improvement, Analysis, Small Business Accounting, Social Media, Business, Marketing Communications

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Preview
      Preview
      G

      Google Cloud

      Transformer Models and BERT Model - בעברית

      Skills you'll gain: Large Language Modeling, Natural Language Processing, Applied Machine Learning, Text Mining, Deep Learning, Artificial Neural Networks

      Advanced · Course · 1 - 4 Weeks

    • Status: Free
      Free
      C

      Coursera Project Network

      OpenAI Assistant: Create a Code to UML-Diagram generator

      Skills you'll gain: ChatGPT, Unified Modeling Language, OpenAI, LLM Application, Prompt Engineering, Software Visualization, Software Design Documents, Technical Communication, User Story, Application Programming Interface (API), Development Environment, Software Development, Front-End Web Development

      Intermediate · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      G

      Google Cloud

      Analyzing and Visualizing Data in Looker 日本語版

      Skills you'll gain: Looker (Software), Dashboard, Pivot Tables And Charts, Data Analysis, Data Visualization Software, Data Sharing, Data Presentation, Data-Driven Decision-Making, Exploratory Data Analysis, Data Import/Export, Data Manipulation

      Beginner · Course · 1 - 3 Months

    • Status: Free
      Free
      C

      Coursera Project Network

      Media for Web Development: Optimize a Travel Website

      Skills you'll gain: Responsive Web Design, Search Engine Optimization, Web Content Accessibility Guidelines, HTML and CSS, Web Design and Development, Web Analytics and SEO, Web Development, Javascript, Browser Compatibility

      Intermediate · Guided Project · Less Than 2 Hours

    • G

      Google Cloud

      Securing APIs with Apigee X

      Skills you'll gain: OAuth, API Gateway, Application Programming Interface (API), Authentications, Secure Coding, Application Security, Authorization (Computing), Debugging, Data Access, Data Analysis

      Beginner · Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      B

      Board Infinity

      Product Manager's Interview Playbook: Strategies for Success

      Skills you'll gain: Product Design, Product Management, Interviewing Skills, Product Lifecycle Management, Product Roadmaps, Case Studies, Stakeholder Communications, Portfolio Management, Estimation, Product Strategy, Storytelling, Technical Communication, Communication, Analysis, Complex Problem Solving, Prioritization, Data Analysis

      Beginner · Course · 1 - 4 Weeks

    • Status: Free
      Free
      G

      Goldman Sachs

      Faites prospérer votre entreprise avec Goldman Sachs 10,000 Women

      Skills you'll gain: Feasibility Studies, Market Opportunities, Growth Strategies, Business Development, Business Planning, Sales Presentations, Entrepreneurship, Business Strategies, Strategic Partnership, Strategic Thinking, Proposal Development, Business Analysis, Market Analysis

      Mixed · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      A

      Arizona State University

      Extracting Value from Dark Data: ULEADD

      Skills you'll gain: Exploratory Data Analysis, Data Strategy, Unstructured Data, Data-Driven Decision-Making, Solution Design, Data Transformation, Data Quality, Data Analysis, Needs Assessment, Requirements Analysis

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Preview
      Preview
      S

      Starweaver

      Revolutionizing Finance: Mastering Blockchain Foundations

      Skills you'll gain: Blockchain, FinTech, Financial Systems, Financial Trading, Banking, Payment Systems, Business Solutions, Emerging Technologies, Digital Assets, Innovation, Cryptography, Transaction Processing, Computer Programming Tools

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      P

      Packt

      Gen AI - RAG Application Development using LlamaIndex

      Skills you'll gain: Large Language Modeling, LLM Application, Tool Calling, Generative AI Agents, Generative AI, Application Development, Data Storage Technologies, Natural Language Processing, Data Pipelines, Data Integration

      Intermediate · Course · 1 - 4 Weeks

    Customer Analytics learners also search

    Customer Success
    Customer Insights
    Marketing Analytics
    Business Analysis
    Market Research
    Economic Policy
    Business Statistics
    Business English
    1…326327328…347

    In summary, here are 10 of our most popular customer analytics courses

    • Agentes de IA generativa: transforme sua organização: Google Cloud
    • كيفية استعمال سيرفي مونكي للشركات الصغيرة: Coursera Project Network
    • Transformer Models and BERT Model - בעברית: Google Cloud
    • OpenAI Assistant: Create a Code to UML-Diagram generator: Coursera Project Network
    • Analyzing and Visualizing Data in Looker 日本語版: Google Cloud
    • Media for Web Development: Optimize a Travel Website: Coursera Project Network
    • Securing APIs with Apigee X: Google Cloud
    • Product Manager's Interview Playbook: Strategies for Success: Board Infinity
    • Faites prospérer votre entreprise avec Goldman Sachs 10,000 Women: Goldman Sachs
    • Extracting Value from Dark Data: ULEADD: Arizona State University

    Skills you can learn in Marketing

    Market (economics) (28)
    Social Media (15)
    Marketing Strategy (14)
    Analytics (13)
    Brand (13)
    Digital Marketing (13)
    Marketing Analytics (11)
    Plan (11)
    Advertising (9)
    Modeling (9)
    Social Media Marketing (9)
    Brand Management (7)

    Other topics to explore

    Arts and Humanities
    338 courses
    Business
    1095 courses
    Computer Science
    668 courses
    Data Science
    425 courses
    Information Technology
    145 courses
    Health
    471 courses
    Math and Logic
    70 courses
    Personal Development
    137 courses
    Physical Science and Engineering
    413 courses
    Social Sciences
    401 courses
    Language Learning
    150 courses

    Coursera Footer

    Skills

    • Artificial Intelligence (AI)
    • Cybersecurity
    • Data Analytics
    • Digital Marketing
    • English Speaking
    • Generative AI (GenAI)
    • Generative AI
    • Microsoft Excel
    • Microsoft Power BI
    • Project Management
    • Python

    Certificates & Programs

    • Google Cybersecurity Certificate
    • Google Data Analytics Certificate
    • Google IT Support Certificate
    • Google Project Management Certificate
    • Google UX Design Certificate
    • IBM Data Analyst Certificate
    • IBM Data Science Certificate
    • Machine Learning Certificate
    • Microsoft Power BI Data Analyst Certificate
    • UI / UX Design Certificate

    Industries & Careers

    • Business
    • Computer Science
    • Data Science
    • Education & Teaching
    • Engineering
    • Finance
    • Healthcare
    • Human Resources (HR)
    • Information Technology (IT)
    • Marketing

    Career Resources

    • Career Aptitude Test
    • Examples of Strengths and Weaknesses for Job Interviews
    • High-Income Skills to Learn
    • How Does Cryptocurrency Work?
    • How to Highlight Duplicates in Google Sheets
    • How to Learn Artificial Intelligence
    • Popular Cybersecurity Certifications
    • Preparing for the PMP Certification
    • Signs You Will Get the Job After an Interview
    • What Is Artificial Intelligence?

    Coursera

    • About
    • What We Offer
    • Leadership
    • Careers
    • Catalog
    • Coursera Plus
    • Professional Certificates
    • MasterTrack® Certificates
    • Degrees
    • For Enterprise
    • For Government
    • For Campus
    • Become a Partner
    • Social Impact
    • Free Courses
    • ECTS Credit Recommendations

    Community

    • Learners
    • Partners
    • Beta Testers
    • Blog
    • The Coursera Podcast
    • Tech Blog

    More

    • Press
    • Investors
    • Terms
    • Privacy
    • Help
    • Accessibility
    • Contact
    • Articles
    • Directory
    • Affiliates
    • Modern Slavery Statement
    • Manage Cookie Preferences
    Learn Anywhere
    Download on the App Store
    Get it on Google Play
    Logo of Certified B Corporation
    © 2025 Coursera Inc. All rights reserved.
    • Coursera Facebook
    • Coursera Linkedin
    • Coursera Twitter
    • Coursera YouTube
    • Coursera Instagram
    • Coursera TikTok