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Explore the Customer Experience Course Catalog
- Status: NewStatus: Free Trial
Coursera Instructor Network
Skills you'll gain: Prompt Engineering, Anthropic Claude, Email Automation, Generative AI, ChatGPT, Responsible AI, Automation, Workflow Management, AI Product Strategy, Report Writing, Digital Transformation, Marketing Materials, Team Management, AI Personalization, Generative AI Agents, Productivity, Innovation, Operational Efficiency, Performance Reporting, Customer Support
- Status: NewStatus: Free Trial
University of California, Davis
Skills you'll gain: Data Governance, Presentations, SQL, Descriptive Statistics, Data Storytelling, Data Analysis, Peer Review, Exploratory Data Analysis, Data Quality, Statistical Analysis, Data Modeling, Performance Metric, Database Design, Complex Problem Solving, Query Languages, Data Visualization, Business Analytics, JSON, Text Mining, Apache Spark
- Status: Free Trial
Universidad Nacional Autónoma de México
Skills you'll gain: Creativity, Creative Thinking, Brainstorming, Design Thinking, Creative Problem-Solving, Curiosity, Innovation, Cognitive flexibility, Problem Solving, Dealing With Ambiguity, Persona (User Experience)
- Status: Preview
University of Pennsylvania
Skills you'll gain: Social Network Analysis, Social Media Campaigns, Consumer Behaviour, Influencing, Content Creation, Marketing Communications, Social Media Marketing, Persuasive Communication, Social Media, Advertising, Brand Strategy, Marketing, Marketing Psychology, Storytelling, Communication
- Status: Free Trial
University of Maryland, College Park
Skills you'll gain: Stakeholder Management, Product Management, Product Development, New Product Development, Wireframing, Financial Statements, Product Design, User Experience Design, Team Leadership, Prototyping, Competitive Analysis, Commercialization, Product Lifecycle Management, Financial Modeling, Value Propositions, Proposal Writing, Innovation, Target Market, Market Opportunities, Ideation
- Status: NewStatus: Free Trial
Skills you'll gain: Figma (Design Software), Responsive Web Design, Web Design, User Interface and User Experience (UI/UX) Design, Design, UI Components, User Interface (UI) Design, Prototyping, Scalability
- Status: NewStatus: Free Trial
Skills you'll gain: Generative AI Agents, Business Process Automation, Generative AI, Automation, OpenAI, Multimodal Prompts, Slack (Software), AI Personalization, Human Resources, Performance Metric, Key Performance Indicators (KPIs), Google Sheets, Application Programming Interface (API)
- Status: Free Trial
Universidad Austral
Skills you'll gain: Digital Marketing, Customer Relationship Management, Social Media Marketing, Marketing Analytics, Marketing Strategies, Web Analytics, Digital Advertising, Marketing, Sales Process, Business Analytics, Search Engine Marketing, Media Strategy, Email Marketing, Search Engine Optimization, Content Performance Analysis, Analytics, Target Audience, Data-Driven Decision-Making
- Status: NewStatus: Preview
Skills you'll gain: Salesforce, Data Mapping, Advanced Analytics, Data Integration
- Status: Free Trial
Intuit
Skills you'll gain: Bookkeeping, QuickBooks (Accounting Software), Financial Statements, Accounting Software, Financial Accounting, Ledgers (Accounting), Accounting, Accounting Records, Balance Sheet, Income Statement, General Ledger, Small Business Accounting, Ethical Standards And Conduct, Cash Flows
- Status: Free Trial
Epic Games
Skills you'll gain: Game Design, Video Game Development, Software Design Documents, Ideation, Software Documentation, Animation and Game Design, Interactive Design, Conceptual Design, Design Strategies, User Experience Design, Prototyping, Presentations, Creativity, Collaborative Software, Target Market
- Status: Free Trial
University of Virginia Darden School Foundation
Skills you'll gain: Design Thinking, Customer experience strategy (CX), Marketing Strategy and Techniques, Business Marketing, Customer Relationship Management, Marketing Analytics, Business Strategy, Change Management, Competitive Intelligence, Responsible AI, Information Privacy, Digital Transformation, Artificial Intelligence, Business Ethics
Customer Experience learners also search
In summary, here are 10 of our most popular customer experience courses
- Next-Gen Workplace Automation with GenAI: Coursera Instructor Network
- Learn SQL Basics for Data Science: University of California, Davis
- Ser más creativos: Universidad Nacional Autónoma de México
- Viral Marketing and How to Craft Contagious Content: University of Pennsylvania
- Product Ideation, Design, and Management: University of Maryland, College Park
- Figma Pro Pt. 1: Auto Layouts, Grids & Components: Skillshare
- Generative AI for Workflow Automation: Edureka
- Pilares de Marketing Digital: Universidad Austral
- Ace the Salesforce Certified Tableau Data Analyst Exam: Packt
- Bookkeeping Basics: Intuit