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    Results for "assistance et services techniques"

    • Status: Free Trial
      Free Trial
      C

      CVS Health

      Call Center Customer Service

      Skills you'll gain: Call Center Experience, Growth Mindedness, De-escalation Techniques, Data Entry, Greeting Customers, Teamwork, Inbound Calls, Customer Inquiries, Time Management, Customer Complaint Resolution, Customer Service, Customer Data Management, Personal Development, Performance Metric, Verbal Communication Skills, Emotional Intelligence, Problem Solving, Communication

      4.7
      Rating, 4.7 out of 5 stars
      ·
      88 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      S

      SkillUp

      Managing Identity Services using AD DS and Microsoft Entra

      Skills you'll gain: Group Policy, Azure Active Directory, Active Directory, Microsoft Azure, Windows Servers, Hybrid Cloud Computing, Authentications, Identity and Access Management, Infrastructure As A Service (IaaS), Single Sign-On (SSO), User Accounts, Multi-Factor Authentication, Disaster Recovery, Authorization (Computing)

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      F

      Fundação Instituto de Administração

      Gerenciamento de Serviços de TI

      Skills you'll gain: IT Service Management, Information Technology Infrastructure Library, Service Management, Service Design, Service Level, DevOps, Agile Methodology, Innovation, Supplier Management, Continuous Improvement Process, Governance, Customer experience improvement

      4.5
      Rating, 4.5 out of 5 stars
      ·
      25 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Maryland, College Park

      Advanced Interviewing Techniques

      Skills you'll gain: Interviewing Skills, Negotiation, Telephone Skills, Recruitment, Communication, Verbal Communication Skills, Compensation Management, Professionalism, Storytelling, Problem Solving, Self-Awareness, Analytical Skills

      4.7
      Rating, 4.7 out of 5 stars
      ·
      147 reviews

      Mixed · Course · 1 - 3 Months

    • Status: Preview
      Preview
      L

      LearnQuest

      CompTIA Practice

      Skills you'll gain: Network Troubleshooting, Help Desk Support, System Configuration, Computer Hardware, Networking Hardware, Hardware Troubleshooting, Technical Support, Peripheral Devices, System Support, Desktop Support, Computer Networking, Operating Systems, Wireless Networks

      3.4
      Rating, 3.4 out of 5 stars
      ·
      139 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Preview
      Preview
      C

      Coursera Instructor Network

      Advanced ITSM with ServiceNow: Optimizing IT Operations

      Skills you'll gain: ServiceNow, Information Technology Infrastructure Library, IT Service Management, Problem Management, Service Management, Information Technology Operations, Digital Transformation, Change Control, Configuration Management, Self Service Technologies, IT Management, Automation, Problem Solving, Design, Order Fulfillment

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      I

      IESE Business School

      How to Build an Effective Service Company

      Skills you'll gain: Lean Methodologies, Workforce Management, Service Design, Business Process, Operations Management, Process Optimization, Operational Analysis, Service Management, Operational Efficiency, Staff Management, Sustainable Business, Quality Improvement, Process Flow Diagrams, Capacity Management, Client Services, Case Studies, Decision Making

      4.3
      Rating, 4.3 out of 5 stars
      ·
      24 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Preview
      Preview
      D

      Deep Teaching Solutions

      Apprendre comment apprendre (ACA) : Des outils mentaux puissants qui vous aideront à maîtriser des sujets difficiles

      Skills you'll gain: Learning Strategies, Lifelong Learning, Willingness To Learn, Problem Solving, Self-Awareness, Overcoming Obstacles, Growth Mindedness, Cognitive flexibility, Curiosity, Stress Management, Time Management

      4.8
      Rating, 4.8 out of 5 stars
      ·
      705 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Michigan

      Assisting Public Sector Decision Makers With Policy Analysis

      Skills you'll gain: Statistical Analysis, Program Evaluation, Policy Analysis, Data Analysis, Statistical Methods, Public Policies, Statistical Hypothesis Testing, Policy Development, Analytical Skills, Forecasting, R Programming, Data-Driven Decision-Making, Research Design, Time Series Analysis and Forecasting

      4.8
      Rating, 4.8 out of 5 stars
      ·
      26 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: New
      New
      P

      Packt

      Linux Security Techniques

      Skills you'll gain: Linux Servers, System Configuration, User Accounts

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      I

      IBM

      Tech Support Career Guide and Interview Preparation

      Skills you'll gain: Professional Networking, Interviewing Skills, Technical Support, Technical Support and Services, Professional Development, Desktop Support, System Support, Help Desk Support, Professionalism, Technical Communication, Verbal Communication Skills, Problem Solving, Communication

      4.9
      Rating, 4.9 out of 5 stars
      ·
      129 reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      U

      University of Geneva

      Troubles du spectre de l'autisme : interventions

      Skills you'll gain: Autism Spectrum Disorders, Student Support and Services, Family Support, Special Education, Parent Communication, Individualized Education Programs (IEP), Working With Children, Speech Therapy, Child Development, Psychological Evaluations, Applied Behavior Analysis, Research, Group Therapy

      4.8
      Rating, 4.8 out of 5 stars
      ·
      192 reviews

      Intermediate · Course · 1 - 3 Months

    1…456…469

    In summary, here are 10 of our most popular assistance et services techniques courses

    • Call Center Customer Service: CVS Health
    • Managing Identity Services using AD DS and Microsoft Entra: SkillUp
    • Gerenciamento de Serviços de TI: Fundação Instituto de Administração
    • Advanced Interviewing Techniques: University of Maryland, College Park
    • CompTIA Practice: LearnQuest
    • Advanced ITSM with ServiceNow: Optimizing IT Operations: Coursera Instructor Network
    • How to Build an Effective Service Company: IESE Business School
    • Apprendre comment apprendre (ACA) : Des outils mentaux puissants qui vous aideront à maîtriser des sujets difficiles: Deep Teaching Solutions
    • Assisting Public Sector Decision Makers With Policy Analysis: University of Michigan
    • Linux Security Techniques: Packt

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