Filter by
SubjectRequired
LanguageRequired
The language used throughout the course, in both instruction and assessments.
Learning ProductRequired
LevelRequired
DurationRequired
SkillsRequired
SubtitlesRequired
EducatorRequired
Results for "telephone skills"
- Status: Free Trial
Georgia Institute of Technology
Skills you'll gain: Verbal Communication Skills, Cultural Sensitivity, Public Speaking, English Language, Vocabulary, Language Learning, Business Communication, Communication, Interpersonal Communications, Professionalism, Active Listening
Skills you'll gain: Cold Calling, Sales Prospecting, Overcoming Objections, Selling Techniques, Sales, Telephone Skills, Sales Strategy, Sales Presentations, Setting Appointments, Sales Pipelines, Rapport Building, Communication, Relationship Building
- Status: Free Trial
Goodwill Industries International
Skills you'll gain: Training Programs, Relationship Building, Course Development, Cultural Diversity, Digital Transformation, Computer Literacy, Disabilities, Workforce Development, Community Development, Community Outreach, Research, Workplace inclusivity, Web Content Accessibility Guidelines, Diversity Equity and Inclusion Initiatives, Curriculum Planning, Needs Assessment, Digital Communications, Computer Security Awareness Training, Professional Development, Ethical Standards And Conduct
- Status: NewStatus: Preview
Skills you'll gain: AI Personalization, Responsible AI, Customer experience improvement, User Feedback, Generative AI, Self Service Technologies, Personalized Service, ChatGPT, Customer Support, Customer Insights, Automation, Customer Engagement, Artificial Intelligence, Law, Regulation, and Compliance, Ethical Standards And Conduct, Inbound Calls, Natural Language Processing, Data Security
- Status: Free Trial
Coursera Instructor Network
Skills you'll gain: Proposal Writing, Business Communication, Business Writing, Writing, Crisis Management, Persuasive Communication, Strategic Communication, Corporate Communications, Verbal Communication Skills, Sales Presentations, Presentations, Public Speaking, Storytelling
- Status: Free Trial
University of Maryland, College Park
Skills you'll gain: Self-Awareness, Emotional Intelligence, Smart Goals, Personal Development, Professional Development, Goal Setting, Leadership Development, Stress Management, Problem Solving, Leadership and Management, Empathy, Social Skills, Leadership, Team Building, Team Leadership, Conflict Management, People Management, Team Management, Communication, Critical Thinking
- Status: Free Trial
Tsinghua University
Skills you'll gain: Cultural Diversity, English Language, Language Learning, Interpersonal Communications, Oral Comprehension, Rapport Building, Vocabulary
- Status: NewStatus: Free Trial
Skills you'll gain: Storytelling, Communication, Continuous Improvement Process, Assertiveness, Writing, Prompt Engineering, Timelines, Editing, Constructive Feedback, Proofreading, Cultural Sensitivity, Self-Awareness, Job Analysis, Adaptability, Liberal Arts
- Status: Free Trial
University of California, Irvine
Skills you'll gain: Time Management, Oral Comprehension, Active Listening, Language Competency, Public Speaking, Verbal Communication Skills, Learning Strategies, English Language, Vocabulary, Composure, Grammar, Detail Oriented, Adaptability
- Status: Free Trial
Skills you'll gain: Presentations, Teamwork, Collaboration, Communication, Professional Development, Problem Solving, Public Speaking, Agile Project Management, Social Skills, Interpersonal Communications, Critical Thinking and Problem Solving
- Status: Free Trial
Tecnológico de Monterrey
Skills you'll gain: Interpersonal Communications, Social Skills, Communication, Assertiveness, Business Communication, Constructive Feedback, Empathy, Active Listening, Verbal Communication Skills, Employee Performance Management, Leadership, Leadership Development
- Status: Preview
Coursera Instructor Network
Skills you'll gain: Network Troubleshooting, Network Performance Management, Network Monitoring, Technical Communication, Technical Support and Services, Technical Support, Network Administration, Desktop Support, Debugging, Help Desk Support, Problem Management, Network Analysis
In summary, here are 10 of our most popular telephone skills courses
- Speak English Professionally: In Person, Online & On the Phone:Â Georgia Institute of Technology
- Cold Calling & Prospecting:Â Packt
- Goodwill® Digital Navigator Certificate: Goodwill Industries International
- Generative AI in Customer Service Operations Training:Â Simplilearn
- Crafting Business Presentations, Proposals, Crisis Comms:Â Coursera Instructor Network
- Power Skills Essentials for Leading Project Teams:Â University of Maryland, College Park
- Conversational English Skills:Â Tsinghua University
- Career Launchpad Essentials: SOP, Resume & Interview Prep:Â Board Infinity
- IELTS Listening and Speaking Sections Skills Mastery:Â University of California, Irvine
- People and Soft Skills Assessment :Â IBM