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    • Customer Experience

    Customer Experience Courses Online

    Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

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    Explore the Customer Experience Course Catalog

    • Status: Free Trial
      Free Trial
      L

      Ludwig-Maximilians-Universität München (LMU)

      Advanced Competitive Strategy

      Skills you'll gain: Mergers & Acquisitions, Customer Retention, Business Strategy, Growth Strategies, Compliance Management, Competitive Analysis, Strategic Partnership, Product Strategy, New Business Development, Market Dynamics, Market Analysis, Marketing

      4.7
      Rating, 4.7 out of 5 stars
      ·
      881 reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      J

      Johns Hopkins University

      Healthcare IT Support

      Skills you'll gain: Electronic Medical Record System, Medical Privacy, Health Insurance Portability And Accountability Act (HIPAA) Compliance, Electronic Medical Record, Telehealth, Patient Safety, Health Technology, Health Information Management, Clinical Informatics, Security Awareness, Personally Identifiable Information, Encryption, Help Desk Support, Medical Equipment, Desktop Support, End User Training and Support, Health Care, Patient Communication, Technical Support, Customer Support

      4.7
      Rating, 4.7 out of 5 stars
      ·
      1.4K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: New
      New
      U

      University of Maryland, College Park

      Innovation in Government: Navigating the Age of AI

      Skills you'll gain: Innovation, Artificial Intelligence, Business Transformation, Product Improvement, Thought Leadership, Organizational Change, Digital Transformation, Governance, Technology Strategies, Market Opportunities, Product Lifecycle Management, Product Management, Stakeholder Engagement, Product Roadmaps, Public Policies, Automation, Policy Analysis, Market Analysis, Persona (User Experience), Market Research

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of California, Irvine

      Salesforce Fundamentals

      Skills you'll gain: Salesforce, Data Quality, Data Modeling, Data Integration, Business Process Automation, Email Marketing, Data Security, Data Cleansing, Data Management, Business Process, User Accounts, Customer Relationship Management (CRM) Software, User Provisioning, Dashboard, Customer Engagement, Customer Relationship Management, Business Reporting, Data Import/Export, Automation, Cloud Computing

      4.3
      Rating, 4.3 out of 5 stars
      ·
      259 reviews

      Beginner · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      Status: AI skills
      AI skills
      A

      Adobe

      Adobe Marketing Specialist

      Skills you'll gain: Promotional Strategies, Marketing Planning, Social Media Content, Responsible AI, Digital Marketing, Cross-Channel Marketing, Logo Design, Digital Design, Content Marketing, Creative Design, Target Audience, Generative AI, Marketing Strategies, Campaign Management, Content Creation, Social Media Marketing, Graphic Design, Content Strategy, Advertising, Market Research

      4.7
      Rating, 4.7 out of 5 stars
      ·
      1.5K reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      Status: AI skills
      AI skills
      I

      IBM

      IBM Java Developer

      Skills you'll gain: Prompt Engineering, Software Development Life Cycle, Cloud-Native Computing, Software Architecture, Hibernate (Java), Database Design, Responsive Web Design, Docker (Software), Containerization, Git (Version Control System), GitHub, Object Oriented Programming (OOP), Microservices, CI/CD, Restful API, Java Programming, Engineering Software, Version Control, Database Management, Software Design

      4.6
      Rating, 4.6 out of 5 stars
      ·
      6.4K reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      S

      Skillshare

      Figma Pro Pt. 1: Auto Layouts, Grids & Components

      Skills you'll gain: Figma (Design Software), Responsive Web Design, Web Design, User Interface and User Experience (UI/UX) Design, Design, UI Components, User Interface (UI) Design, Prototyping, Scalability

      Intermediate · Course · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      A

      AI Business School

      Introduction to AI for sales professionals

      Skills you'll gain: Sales Enablement, Sales, Responsible AI, Generative AI, Sales Strategy, Risk Management, AI Product Strategy, Artificial Intelligence, Productivity Software, Innovation, Digital Transformation, Automation

      Beginner · Course

    • Status: Free Trial
      Free Trial
      U

      University of Washington

      Machine Learning

      Skills you'll gain: Regression Analysis, Applied Machine Learning, Feature Engineering, Machine Learning, Image Analysis, Unsupervised Learning, Predictive Modeling, Classification And Regression Tree (CART), Supervised Learning, Bayesian Statistics, Statistical Modeling, Artificial Intelligence, Deep Learning, Data Mining, Computer Vision, Statistical Machine Learning, Predictive Analytics, Text Mining, Machine Learning Algorithms, Big Data

      4.6
      Rating, 4.6 out of 5 stars
      ·
      16K reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      U

      University of Colorado Boulder

      Graphic Design Elements for Non-Designers

      Skills you'll gain: Logo Design, Color Theory, Design Elements And Principles, Graphic Design, Design, Typography, Graphic and Visual Design, User Experience Design, Graphic and Visual Design Software, Digital Design, Image Quality, Adobe InDesign, Creative Design, Design Software, Content Creation, Design Research, Information Architecture, Adobe Photoshop, Web Design and Development, File Management

      4.7
      Rating, 4.7 out of 5 stars
      ·
      1.6K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      E

      EDUCBA

      XHTML Full Stack Development with PHP Projects

      Skills you'll gain: PHP (Scripting Language), Web Applications, Information Architecture, Responsive Web Design, Hypertext Markup Language (HTML), Front-End Web Development, MySQL, Web Design and Development, User Experience Design, Browser Compatibility, User Interface (UI), HTML and CSS, Data Import/Export, Verification And Validation, Semantic Web, Back-End Web Development, Javascript, Web Design, Server Side, Web Development

      Beginner · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Virginia Darden School Foundation

      Content Marketing Using Generative AI

      Skills you'll gain: Large Language Modeling, Customer Insights, Digital Advertising, Keyword Research, Search Engine Marketing, AI Personalization, Content Marketing, Marketing Strategies, Google Ads, Digital Marketing, Generative AI, Marketing Analytics, Customer experience strategy (CX), Consumer Behaviour, Promotional Strategies

      4.1
      Rating, 4.1 out of 5 stars
      ·
      65 reviews

      Beginner · Course · 1 - 4 Weeks

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    1…424344…461

    In summary, here are 10 of our most popular customer experience courses

    • Advanced Competitive Strategy: Ludwig-Maximilians-Universität München (LMU)
    • Healthcare IT Support: Johns Hopkins University
    • Innovation in Government: Navigating the Age of AI: University of Maryland, College Park
    • Salesforce Fundamentals: University of California, Irvine
    • Adobe Marketing Specialist: Adobe
    • IBM Java Developer: IBM
    • Figma Pro Pt. 1: Auto Layouts, Grids & Components: Skillshare
    • Introduction to AI for sales professionals: AI Business School
    • Machine Learning: University of Washington
    • Graphic Design Elements for Non-Designers: University of Colorado Boulder

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    • Google Cybersecurity Certificate
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