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Results for "customer and client support"
Google Cloud
Skills you'll gain: Product Support, Service Level, Cloud Management, Google Cloud Platform, Technical Support and Services, Technical Support, Issue Tracking, Technical Communication, Incident Management, Data Management, Personally Identifiable Information
- Status: Preview
Coursera Instructor Network
Skills you'll gain: ChatGPT, User Interface (UI), No-Code Development, Self Service Technologies, LLM Application, Customer Support, Generative AI, Artificial Intelligence, Web Content, Quality Assurance
- Status: Preview
Google Cloud
Skills you'll gain: Product Support, Google Cloud Platform, End User Training and Support, Technical Support, Cloud Services, Identity and Access Management, Service Level, Technical Communication, Issue Tracking, Data Cleansing, Incident Management
Google Cloud
Skills you'll gain: Technical Support, Google Cloud Platform, Technical Communication, Identity and Access Management, Cloud Services, Service Level, Personally Identifiable Information, Issue Tracking, Data Cleansing
- Status: Preview
Skills you'll gain: Customer Complaint Resolution, Non-Verbal Communication, Oral Expression, Verbal Communication Skills, Customer experience improvement, Customer Service, Customer Inquiries, Service Improvement, Interpersonal Communications, Company, Product, and Service Knowledge, Communication
- Status: Free Trial
Skills you'll gain: Customer Insights, Digital Marketing, Digital Advertising, Customer Analysis, Marketing Strategies, Customer experience strategy (CX), Marketing, Online Advertising, Strategic Marketing, Marketing Planning, Content Marketing, Social Media Marketing, Marketing Channel, Email Marketing, Target Audience, Persona Development, Marketing Analytics, Brand Marketing, Goal Setting, Smart Goals
- Status: NewStatus: Preview
Coursera Instructor Network
Skills you'll gain: AI Personalization, Customer Insights, ChatGPT, Generative AI, Prompt Engineering, Customer experience improvement, Customer Engagement, LLM Application, Customer Service, Workflow Management, Self Service Technologies, Operational Efficiency, Artificial Intelligence, Automation, Analysis
- Status: Free Trial
Skills you'll gain: Stakeholder Engagement, Customer Engagement, Consultative Approaches, Stakeholder Communications, Requirements Elicitation, SAP Applications, Technical Consulting, Customer Insights, Process Analysis, Solution Design, Business Analysis, Project Management
- Status: Free Trial
Kennesaw State University
Skills you'll gain: Customer Retention, Customer Insights, Customer experience strategy (CX), Customer Relationship Management, Value Propositions, Innovation, Organizational Change, Cost Accounting, Organizational Structure, Business Transformation, Strategic Marketing, Consumer Behaviour
- Status: Free Trial
Coursera Instructor Network
Skills you'll gain: AI Personalization, Customer Engagement, Data-Driven Decision-Making, Customer experience strategy (CX), Customer Service, Customer experience improvement, Customer Communications Management, Customer Relationship Management (CRM) Software, Personalized Service, Customer Insights, Business Analytics, ChatGPT, User Feedback, Analytics, Consumer Behaviour, Real Time Data, Automation
- Status: Preview
Skills you'll gain: Overcoming Objections, Active Listening, Customer experience improvement, Customer Complaint Resolution, Customer Retention, Customer Service, Verbal Communication Skills, Interviewing Skills, Assertiveness, Empathy, Conflict Management, Productivity, Emotional Intelligence, Problem Solving
- Status: Free Trial
American Council on Exercise
Skills you'll gain: Selling Techniques, Sales Strategy, Sales, Customer Retention, Sales Prospecting, Customer Acquisition Management, Performance Measurement, Customer Relationship Building, Drive Engagement, Professional Development, Customer Engagement, Business Metrics, Exercise Science, Business Acumen
In summary, here are 10 of our most popular customer and client support courses
- Google Cloud Customer Care Fundamentals - 日本語版: Google Cloud
- Designing a Customer Support Chatbot Using Flowise: Coursera Instructor Network
- Google Cloud Customer Care Fundamentals: Google Cloud
- Google Cloud Customer Care Fundamentals - 简体中文: Google Cloud
- Conecta de forma efectiva con los clientes de retail: UBITS
- Customer Understanding and Digital Marketing Channels: Unilever
- GenAI for Call Centers: AI-Driven Customer Success: Coursera Instructor Network
- SAP Customer Engagement and Discovery: SAP
- Customer Centricity as Competitive Advantage - Jagdish Sheth: Kennesaw State University
- GenAI for Customer Communication: Coursera Instructor Network