• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
  • Online Degrees
  • Careers
  • Log In
  • Join for Free
    Coursera
    • Browse
    • Customer Experience Strategy Cx
    Skip to search results

    Filter by

    Subject
    Required
     *

    Language
    Required
     *

    The language used throughout the course, in both instruction and assessments.

    Learning Product
    Required
     *

    Build job-relevant skills in under 2 hours with hands-on tutorials.
    Learn from top instructors with graded assignments, videos, and discussion forums.
    Learn a new tool or skill in an interactive, hands-on environment.
    Get in-depth knowledge of a subject by completing a series of courses and projects.
    Earn career credentials from industry leaders that demonstrate your expertise.
    Earn career credentials while taking courses that count towards your Master’s degree.
    Earn your Bachelor’s or Master’s degree online for a fraction of the cost of in-person learning.
    Earn a university-issued career credential in a flexible, interactive format.
    Graduate level learning within reach.

    Level
    Required
     *

    Duration
    Required
     *

    Skills
    Required
     *

    Subtitles
    Required
     *

    Educator
    Required
     *

    Results for "customer experience strategy (cx)"

    • H

      HEC Paris

      Leading Innovation With Creativity University Certificate

      Skills you'll gain: Design Thinking, Active Listening, Creativity, Innovation, Creative Thinking, Creative Problem-Solving, Organizational Structure, Business Modeling, Intellectual Property, Talent Management, Business Strategy, Organizational Strategy, Ideation, Self-Awareness, Corporate Strategy, Organizational Effectiveness, Systems Thinking, Leadership, Strategic Thinking, Emotional Intelligence

      University Certificate · 6 - 12 Months

    • U

      University of Illinois at Urbana-Champaign

      Master of Business Administration (iMBA)

      Skills you'll gain: Data Storytelling, Management Accounting, Fund Accounting, Operations Management, Mergers & Acquisitions, Financial Statement Analysis, Marketing, Risk Management, Machine Learning Algorithms, Business Strategy, Financial Auditing, Descriptive Statistics, Variance Analysis, Process Improvement, Generative AI, Financial Market, Strategic Decision-Making, Data Collection, Corporate Tax, Global Marketing

      Earn a degree

      Degree · 1 - 4 Years

    • Status: Free Trial
      Free Trial
      P

      Packt

      Specialized RMAN Features and Advanced Use Cases

      Skills you'll gain: Oracle Databases, Performance Tuning, Database Architecture and Administration, Data Storage Technologies, Database Administration, Cloud Storage, Cloud Services, Disaster Recovery, Encryption

      Advanced · Course · 1 - 3 Months

    • Status: New
      New
      U

      UiPath

      UiPath Automation Explorer

      Skills you'll gain: Human Computer Interaction

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      G

      Google Cloud

      Wissensaustausch mit Agentspace beschleunigen

      Skills you'll gain: Application Deployment, Google Workspace, Data Integration, Slack (Software), OAuth, Email Automation, Generative AI Agents, Intranet, Enterprise Application Management, Data Access, Cloud Applications, Data Store, Productivity Software, Application Programming Interface (API), System Configuration, Information Architecture, Authentications, Product Knowledge, Identity and Access Management, AWS Identity and Access Management (IAM)

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      C

      Coursera

      Building a Real-World Data Science Solution

      Skills you'll gain: Exploratory Data Analysis, AWS SageMaker, Data Visualization, Amazon Web Services, Project Documentation, Amazon S3, Data Analysis, Feature Engineering, Applied Machine Learning, Data Science, Data Processing, Solution Design, MLOps (Machine Learning Operations), Business Intelligence, Technical Documentation, Data Pipelines, Technical Communication, Cloud Infrastructure, Project Management, Automation

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      P

      Packt

      What's New in .NET and C#

      Skills you'll gain: Cross Platform Development, C# (Programming Language), .NET Framework, Performance Tuning, Development Environment, Microsoft Development Tools, Application Security, Debugging

      Intermediate · Course · 1 - 4 Weeks

    • U

      University of Illinois at Urbana-Champaign

      Graduate Certificate in Strategic Leadership & Management

      Skills you'll gain: Data Storytelling, Management Accounting, Fund Accounting, Operations Management, Mergers & Acquisitions, Financial Statement Analysis, Marketing, Risk Management, Machine Learning Algorithms, Business Strategy, Financial Auditing, Descriptive Statistics, Variance Analysis, Process Improvement, Generative AI, Financial Market, Strategic Decision-Making, Corporate Tax, Global Marketing, Organizational Change

      Credit offered

      Graduate Certificate · 6 - 12 Months

    • Status: New
      New
      G

      Google Cloud

      生成 AI: 現在の状況を知る

      Skills you'll gain: Responsible AI, Google Gemini, Generative AI, Google Cloud Platform, Cloud Infrastructure, AI Product Strategy, Cloud Management, Data Ethics, No-Code Development, Artificial Intelligence, MLOps (Machine Learning Operations)

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      Status: Preview
      Preview
      G

      Google Cloud

      Agentspace で知識の共有を加速させる

      Skills you'll gain: Google Workspace, Email Automation, Application Deployment, Slack (Software), Productivity Software, Generative AI Agents, AI Product Strategy, OAuth, LLM Application, Tool Calling, Collaborative Software, Enterprise Application Management, Action Oriented, Information Architecture, Identity and Access Management, AWS Identity and Access Management (IAM), Agentic systems, Calendar Management, Application Programming Interface (API), Middleware

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      G

      Google Cloud

      IA generativa: encare o cenário atual

      Skills you'll gain: Responsible AI, Google Gemini, Generative AI, Google Cloud Platform, AI Product Strategy, Cloud Platforms, Cloud Infrastructure, Business Solutions, Artificial Intelligence, Data Centers, Innovation, MLOps (Machine Learning Operations)

      Beginner · Course · 1 - 3 Months

    • U

      Universidad de Palermo

      Administración de Empresas Certificado MasterTrack®

      Skills you'll gain: Performance Measurement, Human Resource Strategy, Strategic Marketing, Human Resources Management and Planning, Talent Management, Customer Relationship Management, Marketing, Strategic Leadership, Leadership and Management, Enterprise Resource Planning, Key Performance Indicators (KPIs), Business Management, Branding, Marketing Management, Consumer Behaviour, Business Technologies, Technology Strategies, Marketing Planning, Performance Management, Brand Strategy

      Credit offered

      Mastertrack · 6 - 12 Months

    1…596597598…600

    In summary, here are 10 of our most popular customer experience strategy (cx) courses

    • Leading Innovation With Creativity University Certificate: HEC Paris
    • Master of Business Administration (iMBA): University of Illinois at Urbana-Champaign
    • Specialized RMAN Features and Advanced Use Cases: Packt
    • UiPath Automation Explorer: UiPath
    • Wissensaustausch mit Agentspace beschleunigen: Google Cloud
    • Building a Real-World Data Science Solution : Coursera
    • What's New in .NET and C#: Packt
    • Graduate Certificate in Strategic Leadership & Management: University of Illinois at Urbana-Champaign
    • 生成 AI: 現在の状況を知る: Google Cloud
    • Agentspace で知識の共有を加速させる: Google Cloud

    Other topics to explore

    Arts and Humanities
    338 courses
    Business
    1095 courses
    Computer Science
    668 courses
    Data Science
    425 courses
    Information Technology
    145 courses
    Health
    471 courses
    Math and Logic
    70 courses
    Personal Development
    137 courses
    Physical Science and Engineering
    413 courses
    Social Sciences
    401 courses
    Language Learning
    150 courses

    Coursera Footer

    Technical Skills

    • ChatGPT
    • Coding
    • Computer Science
    • Cybersecurity
    • DevOps
    • Ethical Hacking
    • Generative AI
    • Java Programming
    • Python
    • Web Development

    Analytical Skills

    • Artificial Intelligence
    • Big Data
    • Business Analysis
    • Data Analytics
    • Data Science
    • Financial Modeling
    • Machine Learning
    • Microsoft Excel
    • Microsoft Power BI
    • SQL

    Business Skills

    • Accounting
    • Digital Marketing
    • E-commerce
    • Finance
    • Google
    • Graphic Design
    • IBM
    • Marketing
    • Project Management
    • Social Media Marketing

    Career Resources

    • Essential IT Certifications
    • High-Income Skills to Learn
    • How to Get a PMP Certification
    • How to Learn Artificial Intelligence
    • Popular Cybersecurity Certifications
    • Popular Data Analytics Certifications
    • What Does a Data Analyst Do?
    • Career Development Resources
    • Career Aptitude Test
    • Share your Coursera Learning Story

    Coursera

    • About
    • What We Offer
    • Leadership
    • Careers
    • Catalog
    • Coursera Plus
    • Professional Certificates
    • MasterTrack® Certificates
    • Degrees
    • For Enterprise
    • For Government
    • For Campus
    • Become a Partner
    • Social Impact
    • Free Courses
    • ECTS Credit Recommendations

    Community

    • Learners
    • Partners
    • Beta Testers
    • Blog
    • The Coursera Podcast
    • Tech Blog

    More

    • Press
    • Investors
    • Terms
    • Privacy
    • Help
    • Accessibility
    • Contact
    • Articles
    • Directory
    • Affiliates
    • Modern Slavery Statement
    • Manage Cookie Preferences
    Learn Anywhere
    Download on the App Store
    Get it on Google Play
    Logo of Certified B Corporation
    © 2025 Coursera Inc. All rights reserved.
    • Coursera Facebook
    • Coursera Linkedin
    • Coursera Twitter
    • Coursera YouTube
    • Coursera Instagram
    • Coursera TikTok