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Results for "customer and client support"
Google Cloud
Skills you'll gain: Service Level, Product Support, Google Cloud Platform, Help Desk Support, Technical Support and Services, Technical Support, Cloud Services, Service Management, Personally Identifiable Information, Issue Tracking, Information Privacy, Technical Communication, Problem Management
- Status: Preview
LearnQuest
Skills you'll gain: Network Troubleshooting, Help Desk Support, System Configuration, Computer Hardware, Networking Hardware, Hardware Troubleshooting, Technical Support, Peripheral Devices, System Support, Desktop Support, Computer Networking, Operating Systems, Wireless Networks
Coursera Project Network
Skills you'll gain: HubSpot CRM, Digital Transformation, Customer Relationship Management, Customer Support, Business Transformation, Process Analysis, Business Systems, Technology Strategies, Process Improvement, Business Development
- Status: NewStatus: Free Trial
Skills you'll gain: Data Validation, Object Oriented Programming (OOP), Customer Data Management, Business Logic, Financial Data, User Interface (UI), Program Development, Real Time Data, Command-Line Interface, Scripting, Application Development, Python Programming
- Status: Free Trial
Skills you'll gain: Stakeholder Engagement, Customer Engagement, Consultative Approaches, Stakeholder Communications, Requirements Elicitation, SAP Applications, Technical Consulting, Customer Insights, Process Analysis, Solution Design, Business Analysis, Project Management
- Status: Free Trial
Johns Hopkins University
Skills you'll gain: Telehealth, Patient Safety, Health Technology, Help Desk Support, Medical Equipment, System Support, Technical Support, Patient Education and Support, Health Care, Issue Tracking, Network Support, Change Control, Medical Devices, Electronic Medical Record, Change Requests, Disaster Recovery, Technical Documentation, Software Installation, General Networking
Skills you'll gain: Product Support, Google Cloud Platform, Technical Support, Service Level, Technical Support and Services, Identity and Access Management, Technical Communication, Change Requests, Issue Tracking, Personally Identifiable Information
Amazon Web Services
Skills you'll gain: Root Cause Analysis, Customer Relationship Building, Customer Relationship Management, Problem Management, Verbal Communication Skills, Customer Support, Amazon Web Services, Communication, Cloud Solutions, Technical Support, Cloud Security, Cloud Services, Automation, Collaboration, Incident Management, Generative AI, Innovation
- Status: NewStatus: Preview
Coursera Instructor Network
Skills you'll gain: AI Personalization, Customer Insights, ChatGPT, Generative AI, Prompt Engineering, Customer experience improvement, Customer Engagement, LLM Application, Customer Service, Workflow Management, Self Service Technologies, Operational Efficiency, Artificial Intelligence, Automation, Analysis
- Status: Free Trial
Skills you'll gain: Customer Success Management, Sales Support, Salesforce, Data Visualization, Sales Management, Customer Relationship Management (CRM) Software, Customer Support, Sales Pipelines, Management Reporting, Dashboard, Customer Service, Data-Driven Decision-Making, Business Reporting, Customer Relationship Building
- Status: Free Trial
Skills you'll gain: Call Center Experience, Customer Complaint Resolution, De-escalation Techniques, Conflict Management, Customer Service, Customer Relationship Building, Interviewing Skills, Problem Solving, Professionalism, Keyword Research, Verbal Communication Skills, Communication, LinkedIn
Coursera Project Network
Skills you'll gain: Cloud API, Google Cloud Platform, Application Programming Interface (API), LLM Application, Generative AI, Natural Language Processing, Data Processing, Jupyter, Python Programming
In summary, here are 10 of our most popular customer and client support courses
- Google Cloud Customer Care Fundamentals - 繁體中文: Google Cloud
- CompTIA Practice: LearnQuest
- Customer Support digital transformation with HubSpot: Coursera Project Network
- Python Case Study - Customer Brokerage Management System: EDUCBA
- SAP Customer Engagement and Discovery: SAP
- Operations and Patient Safety for Healthcare IT Staff: Johns Hopkins University
- Google Cloud Customer Care Fundamentals - Français: Google Cloud
- Skills and Best Practices for Cloud Support Associates: Amazon Web Services
- GenAI for Call Centers: AI-Driven Customer Success: Coursera Instructor Network
- Informes, paneles y éxito del cliente en Salesforce: Salesforce