• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
  • Online Degrees
  • Careers
  • Log In
  • Join for Free
    Coursera
    • Browse
    • Servicenow
    Skip to search results

    Filter by

    Subject
    Required
     *

    Language
    Required
     *

    The language used throughout the course, in both instruction and assessments.

    Learning Product
    Required
     *

    Build job-relevant skills in under 2 hours with hands-on tutorials.
    Learn from top instructors with graded assignments, videos, and discussion forums.
    Learn a new tool or skill in an interactive, hands-on environment.
    Get in-depth knowledge of a subject by completing a series of courses and projects.
    Earn career credentials from industry leaders that demonstrate your expertise.

    Level
    Required
     *

    Duration
    Required
     *

    Skills
    Required
     *

    Subtitles
    Required
     *

    Educator
    Required
     *

    Results for "servicenow"

    • Status: Free Trial
      Free Trial
      D

      Dell

      Dell Technologies Customer Service for Technical Support

      Skills you'll gain: Customer Service, Customer Relationship Building, Continuous Improvement Process, Process Improvement, Performance Metric, Customer experience improvement, Customer Complaint Resolution, Client Support, Technical Support, Expectation Management, Conflict Management, Communication Strategies

      4.6
      Rating, 4.6 out of 5 stars
      ·
      14 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      S

      Starweaver

      Effective Service Innovation by Design in Hotel Management

      Skills you'll gain: Customer experience strategy (CX), Service Design, Design Thinking, Change Management, Process Mapping, Key Performance Indicators (KPIs), Customer Service, Hospitality Management, Hospitality, Customer Analysis, Innovation, Corporate Sustainability, Continuous Improvement Process, Feasibility Studies, Digital Transformation, Collaboration

      4.9
      Rating, 4.9 out of 5 stars
      ·
      7 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      W

      Whizlabs

      Deploying Microservices to Kubernetes using Azure DevOps

      Skills you'll gain: Kubernetes, Azure DevOps, Node.JS, CI/CD, DevOps, Microsoft Azure, Microservices, Docker (Software), Containerization, Software Testing, Debugging, Cloud Development, Application Deployment, Scripting, Version Control, YAML, Git (Version Control System)

      4.2
      Rating, 4.2 out of 5 stars
      ·
      6 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      N

      Northeastern University

      Introduction to Service Innovation and Management

      Skills you'll gain: Process Improvement, Data-Driven Decision-Making, Service Improvement, Service Design, Health Systems, Process Design, Business Process Improvement, Patient Flow, Operations Management, Organizational Change, Health Care, Innovation, Change Management, Consumer Behaviour

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Virginia Darden School Foundation

      Customer Service in the Age of Generative AI

      Skills you'll gain: ChatGPT, AI Personalization, Customer Communications Management, Persona Development, Customer Engagement, Generative AI, Customer Service, Target Audience, Customer experience improvement, Customer Support, Performance Analysis, Performance Improvement

      4.2
      Rating, 4.2 out of 5 stars
      ·
      26 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      W

      Whizlabs

      Infrastructure Automation with Terraform

      Skills you'll gain: Terraform, Infrastructure as Code (IaC), Cloud Infrastructure, Google Cloud Platform, Cloud Computing, Amazon Web Services, Microsoft Azure, Infrastructure Architecture, Virtual Machines, Data Store

      4.1
      Rating, 4.1 out of 5 stars
      ·
      10 reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      P

      Packt

      Deploying Windows Clients & Managing Identities

      Skills you'll gain: Microsoft Windows, Authentications, Operating System Administration, Azure Active Directory, Microsoft Intune (Mobile Device Management Software), Identity and Access Management, Windows Servers, System Configuration, User Provisioning, Active Directory, Desktop Support, Remote Access Systems, Application Deployment, Software Installation, Role-Based Access Control (RBAC), Technical Support and Services, Automation, Data Migration

      4.7
      Rating, 4.7 out of 5 stars
      ·
      12 reviews

      Intermediate · Course · 1 - 4 Weeks

    • P

      Packt

      Deploy any MERN Stack App on Azure Cloud using CICD Pipeline

      Skills you'll gain: Cloud Infrastructure, Azure DevOps, Cloud Computing, Microsoft Azure, CI/CD, Continuous Deployment, Continuous Integration, Application Performance Management, Application Deployment, Full-Stack Web Development, Cloud Applications, Node.JS, Development Testing, DevOps, Platform As A Service (PaaS), Git (Version Control System)

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      E

      EDUCBA

      ITIL V4 Explanation of Service Value System & its Components

      Skills you'll gain: Customer experience improvement, Information Technology Infrastructure Library, IT Service Management, Service Management, Continuous Improvement Process, Service Design, Agile Methodology, Governance, IT Management, Innovation, Process Improvement and Optimization, Automation

      4.9
      Rating, 4.9 out of 5 stars
      ·
      62 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of California San Diego

      Internet of Things V2: Setting up and Using Cloud Services

      Skills you'll gain: Cloud Development, Cloud Computing Architecture, Cloud Computing, Amazon Web Services, Cloud Infrastructure, Cloud Services, Internet Of Things, Amazon Elastic Compute Cloud, Linux Administration, Software Installation, Embedded Systems, AWS Identity and Access Management (IAM), Restful API

      4.6
      Rating, 4.6 out of 5 stars
      ·
      42 reviews

      Mixed · Course · 1 - 4 Weeks

    • L

      LearnQuest

      Azure Infrastructure Fundamentals

      Skills you'll gain: Azure Active Directory, Cloud Infrastructure, Microsoft Azure, Virtual Machines, Infrastructure As A Service (IaaS), Role-Based Access Control (RBAC), Infrastructure Security, Multi-Factor Authentication, Network Infrastructure, Cloud Storage, Virtualization, Identity and Access Management, Cloud Computing, Virtual Private Networks (VPN), Data Migration, Disaster Recovery

      3.8
      Rating, 3.8 out of 5 stars
      ·
      53 reviews

      Advanced · Course · 1 - 3 Months

    • Status: Preview
      Preview
      G

      Google Cloud

      Google Cloud Customer Care Fundamentals

      Skills you'll gain: Product Support, Google Cloud Platform, End User Training and Support, Technical Support, Cloud Services, Identity and Access Management, Service Level, Technical Communication, Issue Tracking, Data Cleansing, Incident Management

      Beginner · Course · 1 - 4 Weeks

    Searches related to servicenow

    servicenow basics: it automation & ai-powered workflows
    servicenow system administrator from zero to hero
    advanced itsm with servicenow: optimizing it operations
    1…678…9

    In summary, here are 10 of our most popular servicenow courses

    • Dell Technologies Customer Service for Technical Support: Dell
    • Effective Service Innovation by Design in Hotel Management : Starweaver
    • Deploying Microservices to Kubernetes using Azure DevOps: Whizlabs
    • Introduction to Service Innovation and Management: Northeastern University
    • Customer Service in the Age of Generative AI : University of Virginia Darden School Foundation
    • Infrastructure Automation with Terraform: Whizlabs
    • Deploying Windows Clients & Managing Identities: Packt
    • Deploy any MERN Stack App on Azure Cloud using CICD Pipeline: Packt
    • ITIL V4 Explanation of Service Value System & its Components: EDUCBA
    • Internet of Things V2: Setting up and Using Cloud Services: University of California San Diego

    Other topics to explore

    Arts and Humanities
    338 courses
    Business
    1095 courses
    Computer Science
    668 courses
    Data Science
    425 courses
    Information Technology
    145 courses
    Health
    471 courses
    Math and Logic
    70 courses
    Personal Development
    137 courses
    Physical Science and Engineering
    413 courses
    Social Sciences
    401 courses
    Language Learning
    150 courses

    Coursera Footer

    Technical Skills

    • ChatGPT
    • Coding
    • Computer Science
    • Cybersecurity
    • DevOps
    • Ethical Hacking
    • Generative AI
    • Java Programming
    • Python
    • Web Development

    Analytical Skills

    • Artificial Intelligence
    • Big Data
    • Business Analysis
    • Data Analytics
    • Data Science
    • Financial Modeling
    • Machine Learning
    • Microsoft Excel
    • Microsoft Power BI
    • SQL

    Business Skills

    • Accounting
    • Digital Marketing
    • E-commerce
    • Finance
    • Google
    • Graphic Design
    • IBM
    • Marketing
    • Project Management
    • Social Media Marketing

    Career Resources

    • Essential IT Certifications
    • High-Income Skills to Learn
    • How to Get a PMP Certification
    • How to Learn Artificial Intelligence
    • Popular Cybersecurity Certifications
    • Popular Data Analytics Certifications
    • What Does a Data Analyst Do?
    • Career Development Resources
    • Career Aptitude Test
    • Share your Coursera Learning Story

    Coursera

    • About
    • What We Offer
    • Leadership
    • Careers
    • Catalog
    • Coursera Plus
    • Professional Certificates
    • MasterTrack® Certificates
    • Degrees
    • For Enterprise
    • For Government
    • For Campus
    • Become a Partner
    • Social Impact
    • Free Courses
    • ECTS Credit Recommendations

    Community

    • Learners
    • Partners
    • Beta Testers
    • Blog
    • The Coursera Podcast
    • Tech Blog

    More

    • Press
    • Investors
    • Terms
    • Privacy
    • Help
    • Accessibility
    • Contact
    • Articles
    • Directory
    • Affiliates
    • Modern Slavery Statement
    • Manage Cookie Preferences
    Learn Anywhere
    Download on the App Store
    Get it on Google Play
    Logo of Certified B Corporation
    © 2025 Coursera Inc. All rights reserved.
    • Coursera Facebook
    • Coursera Linkedin
    • Coursera Twitter
    • Coursera YouTube
    • Coursera Instagram
    • Coursera TikTok