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Results for "telephone skills"
Status: Free TrialThe University of Sydney
Skills you'll gain: Critical Thinking, Creative Problem-Solving, Problem Solving, Editing, Research, Creative Thinking, Public Speaking, Proofreading, Deductive Reasoning, Brainstorming, Communication, Information Management, Analytical Skills, Ethical Standards And Conduct, English Language, Research Methodologies, Writing, Verbal Communication Skills, Digital Communications, Complex Problem Solving
Status: Free TrialThe Hong Kong University of Science and Technology
Skills you'll gain: Case Studies, Target Audience, Business Communication, Communication Strategies, Communication, Analysis, English Language, Business Writing, Vocabulary, Writing, Grammar
Status: PreviewUniversity of Michigan
Skills you'll gain: Non-Verbal Communication, Verbal Communication Skills, Patient Communication, Storytelling, Public Speaking, Communication, Health Education, Communication Strategies, Interpersonal Communications, Concision, Persuasive Communication, Critical Thinking
Status: FreeUniversity of Washington
Skills you'll gain: Professional Networking, Rapport Building, Relationship Building, Communication, Business Communication, Verbal Communication Skills, English Language
- Status: Free
University of Washington
Skills you'll gain: Business Correspondence, Business Writing, English Language, Language Competency, Writing, Business Communication, Communication
Status: NewStatus: PreviewCoursera Instructor Network
Skills you'll gain: AI Personalization, Customer Insights, ChatGPT, Generative AI, Prompt Engineering, Customer experience improvement, Customer Engagement, LLM Application, Customer Service, Workflow Management, Self Service Technologies, Operational Efficiency, Artificial Intelligence, Automation, Analysis
Status: Free TrialSkills you'll gain: Call Center Experience, Interviewing Skills, De-escalation Techniques, Customer Relationship Building, Customer Complaint Resolution, Customer Service, Problem Solving, Conflict Management, Inbound Calls, Outbound Calls, Customer Support, Professionalism, LinkedIn, Communication
Status: Free TrialLiberty Mutual Insurance
Skills you'll gain: Insurance Sales, Productivity, Verbal Communication Skills, Storytelling, Sales Presentation, Communication, Goal Setting, Interpersonal Communications, Smart Goals, Prioritization, Communication Strategies, Selling Techniques, Relationship Management, Non-Verbal Communication, Active Listening, Sales, Rapport Building, Insurance, Ethical Standards And Conduct
Status: FreeGeorgia Institute of Technology
Skills you'll gain: English Language, Oral Comprehension, Verbal Communication Skills, Language Competency
Status: PreviewPolitecnico di Milano
Skills you'll gain: Grant Writing, Public Speaking, Verbal Communication Skills, Critical Thinking, Communication, Writing, Persuasive Communication
- Status: Free
Georgia Institute of Technology
Skills you'll gain: Business Communication, Verbal Communication Skills, Communication, Virtual Teams, Telecommuting, Meeting Facilitation
Status: Free TrialUniversity of California, Davis
Skills you'll gain: Oral Comprehension, English Language, Vocabulary, Grammar, Literacy, Verbal Communication Skills, Language Learning
In summary, here are 10 of our most popular telephone skills courses
- Academic Skills for University Success:Â The University of Sydney
- Business English: Basics:Â The Hong Kong University of Science and Technology
- Foundational Skills for Communicating About Health:Â University of Michigan
- Lesson | Business English Skills: Introducing Yourself in Business Settings :Â University of Washington
- Lesson | Business English Skills: How to Navigate Tone, Formality, and Directness in Emails:Â University of Washington
- GenAI for Call Centers: AI-Driven Customer Success:Â Coursera Instructor Network
- Preparing for Your Call Center Customer Service Role:Â CVS Health
- Professional Skills for Insurance Sales Success:Â Liberty Mutual Insurance
- Lesson | Understand and Be Understood on the Phone:Â Georgia Institute of Technology
- Communication skills for engineering scholars:Â Politecnico di Milano
