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Results for "service recovery"
- Status: Free Trial
Skills you'll gain: Cloud Management, Disaster Recovery, Network Troubleshooting, Infrastructure as Code (IaC), System Monitoring, Microsoft Azure, Cloud Computing, Cloud Security, Automation, Continuous Monitoring, Patch Management, Virtual Machines
- Status: Free Trial
Skills you'll gain: AWS Identity and Access Management (IAM), Identity and Access Management, Single Sign-On (SSO), Amazon Web Services, Cloud Security, Security Information and Event Management (SIEM), Security Management, Computer Security Incident Management, Incident Response, Amazon CloudWatch, Application Security, Amazon Elastic Compute Cloud, Amazon S3, Data Access, Multi-Factor Authentication, Configuration Management
- Status: Free Trial
Skills you'll gain: Load Balancing, Virtual Private Networks (VPN), Microsoft Azure, Network Monitoring, Network Troubleshooting, Network Architecture, Data Storage Technologies, Network Administration, Virtual Machines, Disaster Recovery, System Monitoring, Network Security, Cloud Security
Amazon Web Services
Skills you'll gain: Root Cause Analysis, Customer Relationship Building, Customer Relationship Management, Problem Management, Verbal Communication Skills, Customer Support, Amazon Web Services, Communication, Cloud Solutions, Technical Support, Cloud Security, Cloud Services, Automation, Collaboration, Incident Management, Generative AI, Innovation
- Status: Preview
Northeastern University
Skills you'll gain: Organizational Change, Stakeholder Management, Change Management, Organizational Strategy, Team Management, Culture Transformation, Service Management, Innovation, Service Design, Process Management, Operations Management, Process Improvement, Healthcare Industry Knowledge, Health Care Administration, Process Design, Continuous Improvement Process, Leadership, Empowerment
Coursera Project Network
Skills you'll gain: HubSpot CRM, Digital Transformation, Customer Relationship Management, Customer Support, Business Transformation, Process Analysis, Business Systems, Technology Strategies, Process Improvement, Business Development
- Status: NewStatus: Free Trial
Whizlabs
Skills you'll gain: Kubernetes, Google Cloud Platform, Serverless Computing, Cloud Infrastructure, Cloud Computing Architecture, Cloud Computing, Application Deployment, Virtual Machines, Containerization, Cloud Security, Load Balancing, Scalability, Command-Line Interface, Automation
- Status: NewStatus: Preview
Macquarie University
Skills you'll gain: Incident Response, Incident Management, Computer Security Incident Management, Cyber Security Strategy, Security Management, Cyber Attacks, Intrusion Detection and Prevention, Cyber Security Policies, Threat Detection, Disaster Recovery, Cyber Risk, Cybersecurity, Cyber Security Assessment, Crisis Management, Threat Management, Business Continuity, Safety and Security, Strategic Communication, Security Software, Regulation and Legal Compliance
- Status: Preview
Coursera Instructor Network
Skills you'll gain: Customer Engagement, Customer Insights, User Feedback, Customer experience improvement, Customer Analysis, Market Research, Surveys, Customer experience strategy (CX), Data Collection, Customer Data Management, Active Listening, Continuous Improvement Process, Data-Driven Decision-Making, Focus Group
Coursera Project Network
Skills you'll gain: Customer Service, Customer experience strategy (CX), Customer Analysis, Process Mapping, Customer Insights, Process Design, Customer Support, Cross-Channel Marketing, Marketing Operations, Business Process, Web Analytics, Marketing
- Status: Preview
Coursera Instructor Network
Skills you'll gain: AI Personalization, Generative AI, Responsible AI, Customer Analysis, Customer Service, Customer experience improvement, Customer Engagement, Prompt Engineering, Self Service Technologies, LLM Application, Natural Language Processing
Google Cloud
Skills you'll gain: Google Cloud Platform, Cloud Services, Cloud API, Cloud Storage, Data Management
In summary, here are 10 of our most popular service recovery courses
- Cloud Operations and Troubleshooting:Â Packt
- Managing Incident Response, IAM, and AWS Service Security:Â Packt
- AZ-104: Networking, Monitoring, and Backup Strategies:Â Packt
- Skills and Best Practices for Cloud Support Associates:Â Amazon Web Services
- Engaging in Service Innovation and Management:Â Northeastern University
- Customer Support digital transformation with HubSpot:Â Coursera Project Network
- GCP: Compute Services:Â Whizlabs
- Cyber Security: Incident Response - Theory to Practice:Â Macquarie University
- Voice of the Customer (VoC): Enhancing Experiences :Â Coursera Instructor Network
- Create a services customer satisfaction process:Â Coursera Project Network