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    Results for "self service technologies"

    • G

      Google Cloud

      Configure Managed Guest Sessions and Deploy Digital Signage App on ChromeOS

      Skills you'll gain: Cloud Management, Virtual Machines, Computing Platforms, Cloud Computing, Application Deployment, System Configuration

      Beginner · Project · Less Than 2 Hours

    • G

      Google Cloud

      Measuring and Improving Speech Accuracy

      Skills you'll gain: Natural Language Processing, Google Cloud Platform, Verification And Validation, Data Analysis, Machine Learning

      Intermediate · Project · Less Than 2 Hours

    • A

      Alfaisal University | KLD

      خدمة العملاء | Customer Service

      Skills you'll gain: Customer Service, Customer Relationship Building, Customer and Client Support, Customer Complaint Resolution, Customer Retention, Business Planning, Company, Product, and Service Knowledge, Communication, Ethical Standards And Conduct

      4.8
      Rating, 4.8 out of 5 stars
      ·
      223 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      C

      CVS Health

      Call Center Customer Service

      Skills you'll gain: Call Center Experience, Growth Mindedness, De-escalation Techniques, Data Entry, Greeting Customers, Teamwork, Inbound Calls, Customer Inquiries, Time Management, Customer Complaint Resolution, Customer Service, Customer Data Management, Personal Development, Performance Metric, Verbal Communication Skills, Emotional Intelligence, Problem Solving, Communication

      4.7
      Rating, 4.7 out of 5 stars
      ·
      87 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Preview
      Preview
      C

      Coursera Instructor Network

      Voice of the Customer (VoC): Enhancing Experiences

      Skills you'll gain: Customer Engagement, Customer Insights, User Feedback, Customer experience improvement, Customer Analysis, Market Research, Surveys, Customer experience strategy (CX), Data Collection, Customer Data Management, Active Listening, Continuous Improvement Process, Data-Driven Decision-Making, Focus Group

      4.8
      Rating, 4.8 out of 5 stars
      ·
      130 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      C

      CVS Health

      CVS Health Call Center Customer Service

      Skills you'll gain: Active Listening, Call Center Experience, De-escalation Techniques, Greeting Customers, Growth Mindedness, Customer Service, Empathy, Interviewing Skills, Cross Selling, Data Entry, Customer Relationship Building, Upselling, Teamwork, Customer Complaint Resolution, Conflict Management, Retail Store Operations, Transaction Processing, Cash Register Operation, Communication, Time Management

      4.7
      Rating, 4.7 out of 5 stars
      ·
      421 reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      Y

      Yonsei University

      IoT (Internet of Things) Wireless & Cloud Computing Emerging Technologies

      Skills you'll gain: Cloud Computing Architecture, Wireless Networks, Cloud Computing, Internet Of Things, Cloud Platforms, Local Area Networks, Emerging Technologies, Network Architecture, Telecommunications, Amazon Web Services, Infrastructure As A Service (IaaS), Software As A Service, Hardware Architecture, Network Protocols, Amazon Elastic Compute Cloud

      4.6
      Rating, 4.6 out of 5 stars
      ·
      1.2K reviews

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      E

      EDUCBA

      ITIL V4 Introduction to Service Management Concept

      Skills you'll gain: Service Management, Information Technology Infrastructure Library, Service Improvement, IT Service Management, Technical Management, IT Management, Continuous Improvement Process, Quality Improvement, Process Management, Operations Management, Information Technology, Business Process Management, Stakeholder Management, Governance, Change Management, Risk Management, Value Propositions

      4.8
      Rating, 4.8 out of 5 stars
      ·
      173 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Preview
      Preview
      U

      UNSW Sydney (The University of New South Wales)

      Transmedia Storytelling: Narrative worlds, emerging technologies, and global audiences

      Skills you'll gain: Storytelling, User Experience Design, Driving engagement, Content Creation, Multimedia, Animation and Game Design, Augmented and Virtual Reality (AR/VR), Design Strategies, Emerging Technologies, Qualitative Research

      4.7
      Rating, 4.7 out of 5 stars
      ·
      940 reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      J

      Johns Hopkins University

      Introduction to Genomic Technologies

      Skills you'll gain: Bioinformatics, Data Science, Molecular Biology, Data Analysis, Computer Science, Statistical Analysis, Computational Thinking, Biostatistics, Statistics, Software Engineering, Algorithms, Biology

      4.6
      Rating, 4.6 out of 5 stars
      ·
      4.8K reviews

      Mixed · Course · 1 - 4 Weeks

    • C

      Coursera Project Network

      HubSpot: Working with a ticketing system

      Skills you'll gain: HubSpot CRM, Customer Relationship Management (CRM) Software, Customer Relationship Management, Gmail, Help Desk Support, Marketing, Sales Support, Client Support

      4.4
      Rating, 4.4 out of 5 stars
      ·
      34 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free
      Free
      P

      Princeton University

      Bitcoin and Cryptocurrency Technologies

      Skills you'll gain: Blockchain, Cryptography, Encryption, FinTech, Digital Assets, Network Protocols, Transaction Processing, Data Storage, Distributed Computing, Emerging Technologies, Scripting, Market Dynamics

      4.6
      Rating, 4.6 out of 5 stars
      ·
      3.1K reviews

      Mixed · Course · 1 - 3 Months

    1…91011…411

    In summary, here are 10 of our most popular self service technologies courses

    • Configure Managed Guest Sessions and Deploy Digital Signage App on ChromeOS: Google Cloud
    • Measuring and Improving Speech Accuracy: Google Cloud
    • خدمة العملاء | Customer Service: Alfaisal University | KLD
    • Call Center Customer Service: CVS Health
    • Voice of the Customer (VoC): Enhancing Experiences : Coursera Instructor Network
    • CVS Health Call Center Customer Service: CVS Health
    • IoT (Internet of Things) Wireless & Cloud Computing Emerging Technologies: Yonsei University
    • ITIL V4 Introduction to Service Management Concept: EDUCBA
    • Transmedia Storytelling: Narrative worlds, emerging technologies, and global audiences: UNSW Sydney (The University of New South Wales)
    • Introduction to Genomic Technologies: Johns Hopkins University

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