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Results for "service improvement"
- Status: Free Trial
CVS Health
Skills you'll gain: Call Center Experience, Growth Mindedness, De-escalation Techniques, Data Entry, Greeting Customers, Teamwork, Inbound Calls, Customer Inquiries, Time Management, Customer Complaint Resolution, Customer Service, Customer Data Management, Personal Development, Performance Metric, Verbal Communication Skills, Emotional Intelligence, Problem Solving, Communication
- Status: Preview
McMaster University
Skills you'll gain: Experimentation, Data Visualization, Predictive Modeling, Pareto Chart, Process Improvement and Optimization, Process Optimization, Statistical Methods, Performance Tuning, Mathematical Modeling, R Programming, Data Analysis, Statistical Analysis, R (Software), Case Studies
- Status: Free Trial
CVS Health
Skills you'll gain: Transaction Processing, Retail Sales, Retail Store Operations, Cash Register Operation, Greeting Customers, Customer Inquiries, Customer Service, Teamwork, Data Entry, Customer Relationship Building, Point of Sale, E-Commerce, Order Management Systems, Professionalism, Payment Processing and Collection, Communication, Time Management, Social Media
- Status: Free Trial
University of Alberta
Skills you'll gain: Service Oriented Architecture, API Design, Web Services, Simple Object Access Protocol (SOAP), Microservices, Restful API, Software Architecture, Application Programming Interface (API), Web Applications, JSON, Android Development
- Status: Free Trial
CVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Greeting Customers, Customer Service, Empathy, Cross Selling, Call Center Experience, Transaction Processing, Upselling, Retail Sales, Retail Store Operations, Customer Complaint Resolution, Cash Register Operation, Problem Solving, Conflict Management, Customer Inquiries, Teamwork, Data Entry, Communication, Time Management
- Status: Free Trial
Skills you'll gain: Product Knowledge, Language Learning, English Language, Customer Service, Retail Sales, Customer Inquiries, Customer Complaint Resolution, Telephone Skills, Vocabulary, Writing, Verbal Communication Skills, Oral Comprehension, Business Writing, Oral Expression, Grammar, Communication
- Status: Preview
Skills you'll gain: Containerization, Application Deployment, Docker (Software), Amazon Web Services, Microservices, System Monitoring, Application Lifecycle Management, Scalability
- Status: Preview
Coursera Instructor Network
Skills you'll gain: Service Level Agreement, Service Management, Performance Measurement, Customer Service, Supplier Performance Management, Cloud Services, Expectation Management, Cloud Storage, Key Performance Indicators (KPIs), Contract Negotiation, Performance Reporting, Case Studies, Negotiation, Communication
- Status: Free Trial
Illinois Tech
Skills you'll gain: Infrastructure As A Service (IaaS), Cloud Infrastructure, Cloud Management, Cloud Computing, Disaster Recovery, DevOps, Cloud-Native Computing, Amazon Web Services, Virtualization, Cloud Applications, Serverless Computing, Cloud Security, Continuous Integration, Virtual Machines, Cloud Storage, Capacity Management, Business Continuity, Cost Management
- Status: Free Trial
Illinois Tech
Skills you'll gain: Platform As A Service (PaaS), Containerization, Serverless Computing, Cloud Platforms, Docker (Software), Cloud Services, Cloud Management, Cloud Computing Architecture, Cloud Computing, Information Management, Private Cloud, Cloud Infrastructure, Cloud Security, Cloud Development, Public Cloud, Application Deployment, DevOps, Amazon Web Services, Continuous Deployment, Data Management
Google Cloud
Skills you'll gain: Virtual Machines, Data Access, User Accounts, Google Cloud Platform, Cloud Computing, Cloud API, Query Languages, Cloud Platforms
Google Cloud
Skills you'll gain: Google Cloud Platform, Cloud Services, Cloud API, Cloud Storage, Data Management
In summary, here are 10 of our most popular service improvement courses
- Call Center Customer Service: CVS Health
- Experimentation for Improvement: McMaster University
- Retail Customer Service: CVS Health
- Service-Oriented Architecture: University of Alberta
- CVS Health Retail Customer Service: CVS Health
- Low Intermediate English: Shopping & Customer Service: Voxy
- Introduction to Amazon Elastic Container Service: Edureka
- What Are Service-Level Agreements (SLAs)?: Coursera Instructor Network
- Cloud: Infrastructure as a Service - Master's: Illinois Tech
- Cloud: Platform as a Service - Master's: Illinois Tech