Skills you'll gain: Customer Service, Customer Relationship Building, Continuous Improvement Process, Process Improvement, Performance Metric, Customer experience improvement, Customer Complaint Resolution, Client Support, Technical Support, Expectation Management, Conflict Management, Communication Strategies

Skills you'll gain: Technical Support, Hardware Troubleshooting, Customer Service, Insurance and Warranty Claims Processing, Problem Solving, Company, Product, and Service Knowledge, Customer Communications Management, Product Knowledge, Active Listening, Technical Communication, Communication

Skills you'll gain: Embedded Systems, Electronic Systems, Automation, Control Systems, Programmable Logic Controllers, Power Electronics, Medical Devices, Electrical Systems, Health Technology, Biomedical Engineering, Electronic Components, Hydraulics, Computer Programming Tools

Skills you'll gain: Computer Hardware, Operating Systems, Databases, Hardware Troubleshooting, Information Technology, Technical Support, System Configuration, Security Controls, Wireless Networks, Software Installation, Computer Networking, Computer Security Awareness Training, Peripheral Devices

Skills you'll gain: Literacy, Time Management, Learning Strategies, Student Support and Services, Writing, Growth Mindedness, Higher Education, Organizational Skills, Critical Thinking, Adaptability

Skills you'll gain: Product Support, Google Cloud Platform, End User Training and Support, Technical Support, Cloud Services, Identity and Access Management, Service Level, Technical Communication, Issue Tracking, Data Cleansing, Incident Management

Skills you'll gain: Network Troubleshooting, Computer Security Incident Management, Incident Response, Cybersecurity, Cyber Attacks, Cyber Security Policies, Networking Hardware, Threat Detection, Technical Support, Network Security, General Networking, Computer Networking, Network Architecture, Network Administration, Network Protocols

Skills you'll gain: Project Schedules, Project Planning, Agile Methodology, Conflict Management, Stakeholder Management, Milestones (Project Management), Quality Assessment, Negotiation, Cost Estimation, Resource Planning, Project Risk Management, Contract Management, Kanban Principles

Skills you'll gain: Javascript, User Experience, Web Applications, ChatGPT, Web Development, HTML and CSS, Application Programming Interface (API), Prompt Engineering, Real Time Data, Generative AI

Skills you'll gain: Software Architecture, Technical Support, Operating Systems, Software Installation, System Support, Microsoft Windows, Problem Management, Debugging, System Configuration, Performance Tuning, Security Software, Technical Communication, Microsoft Office

Skills you'll gain: Microsoft Copilot, Microsoft Outlook, Microsoft Teams, Microsoft 365, Collaborative Software, Productivity Software, Meeting Facilitation, Prompt Engineering, Proposal Development, Calendar Management, Business Correspondence, Microsoft Word

Skills you'll gain: Data Manipulation, Data Cleansing, Data Wrangling, Data Quality, Tidyverse (R Package), Data Transformation, R Programming, Text Mining, Data Validation, Generative AI, Data Integrity