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Results for "customer analysis"
- Status: Free Trial
CVS Health
Skills you'll gain: Transaction Processing, Retail Sales, Retail Store Operations, Cash Register Operation, Greeting Customers, Customer Inquiries, Customer Service, Teamwork, Data Entry, Customer Relationship Building, Point of Sale, E-Commerce, Order Management Systems, Professionalism, Payment Processing and Collection, Communication, Time Management, Social Media
- Status: Preview
Coursera Instructor Network
Skills you'll gain: AI Personalization, Generative AI, Responsible AI, Customer Analysis, Customer Service, Customer experience improvement, Customer Engagement, Prompt Engineering, Self Service Technologies, LLM Application, Natural Language Processing
- Status: Free Trial
Skills you'll gain: Customer Success Management, Salesforce, Dashboard, Sales Operations, Sales Enablement, Customer Relationship Management, Data Visualization, Customer Support, Sales Management, Customer and Client Support, Customer Service, Sales Strategy, Performance Reporting, Business Reporting, Data-Driven Decision-Making
- Status: Free Trial
CVS Health
Skills you'll gain: Active Listening, Call Center Experience, De-escalation Techniques, Greeting Customers, Growth Mindedness, Customer Service, Empathy, Interviewing Skills, Cross Selling, Data Entry, Customer Relationship Building, Upselling, Teamwork, Customer Complaint Resolution, Conflict Management, Retail Store Operations, Transaction Processing, Cash Register Operation, Communication, Time Management
- Status: NewStatus: Preview
Coursera Instructor Network
Skills you'll gain: Customer experience strategy (CX), Responsible AI, Customer Engagement, Predictive Analytics, Personalized Service, Customer Service, Google Gemini, Customer Insights, Anthropic Claude, Data-Driven Decision-Making, Artificial Intelligence, Generative AI, Return On Investment
Coursera Project Network
Skills you'll gain: Excel Formulas, Google Sheets, Service Level, Spreadsheet Software, Customer Data Management, Customer Support, Data Entry, Data Validation, Process Analysis, Data Analysis, Data Integration, Organizational Skills, Data Management
- Status: Free Trial
LearnKartS
Skills you'll gain: Risk Analysis, Risk Management, Project Risk Management, Risk Mitigation, Earned Value Management, Estimation, Contingency Planning, Analysis, Process Analysis, Root Cause Analysis, Agile Methodology, Waterfall Methodology, Project Performance, Simulation and Simulation Software, Prioritization
- Status: Preview
Wesleyan University
Skills you'll gain: Integral Calculus, Mathematical Theory & Analysis, Algebra, Advanced Mathematics, Geometry, Calculus, Trigonometry, Graphing
- Status: Free Trial
Skills you'll gain: Reconciliation, Financial Statements, Financial Statement Analysis, Income Statement, Balance Sheet, Financial Reporting, Financial Analysis, Accounting, Analysis, Business Metrics, General Accounting, Cash Flows, Sales Tax, Accounts Payable, Equities, Payroll
- Status: Preview
University of Leeds
Skills you'll gain: Exploratory Data Analysis, Data Cleansing, Statistical Methods, Statistical Modeling, Data Visualization, Statistics, R (Software), Data Analysis, Descriptive Statistics, Box Plots, Data Visualization Software, Histogram, Probability, Probability Distribution
- Status: Free Trial
Johns Hopkins University
Skills you'll gain: Exploratory Data Analysis, Plot (Graphics), Statistical Visualization, Ggplot2, Dimensionality Reduction, Data Visualization Software, R Programming, Scatter Plots, Box Plots, Data Analysis, Histogram, Unsupervised Learning, Statistical Methods
- Status: Free Trial
University of Illinois Urbana-Champaign
Skills you'll gain: Financial Statements, Financial Statement Analysis, Financial Forecasting, Financial Accounting, Income Statement, Balance Sheet, Financial Analysis, Revenue Forecasting, Profit and Loss (P&L) Management, Financial Data, Cash Flows, Accounting, Business Valuation, Capital Expenditure, Finance
In summary, here are 10 of our most popular customer analysis courses
- Retail Customer Service:Â CVS Health
- GenAI for Customer Service Representatives:Â Coursera Instructor Network
- Reports, Dashboards, and Customer Success in Salesforce:Â Salesforce
- CVS Health Call Center Customer Service:Â CVS Health
- AI for Customer Experience with Chatbots and Analytics:Â Coursera Instructor Network
- Create Customer Support Data with Google Sheets:Â Coursera Project Network
- Risk Analysis:Â LearnKartS
- Introduction to Complex Analysis:Â Wesleyan University
- Financial Statement Analysis:Â Intuit
- Exploratory Data Analysis:Â University of Leeds