• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
  • Log In
  • Join for Free
    Coursera
    • Browse
    • Customer Experience

    Customer Experience Courses Online

    Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

    Skip to search results

    Filter by

    Subject
    Required
     *

    Language
    Required
     *

    The language used throughout the course, in both instruction and assessments.

    Learning Product
    Required
     *

    Build job-relevant skills in under 2 hours with hands-on tutorials.
    Learn from top instructors with graded assignments, videos, and discussion forums.
    Learn a new tool or skill in an interactive, hands-on environment.
    Get in-depth knowledge of a subject by completing a series of courses and projects.
    Earn career credentials from industry leaders that demonstrate your expertise.
    Earn your Bachelor’s or Master’s degree online for a fraction of the cost of in-person learning.
    Earn a university-issued career credential in a flexible, interactive format.

    Level
    Required
     *

    Duration
    Required
     *

    Skills
    Required
     *

    Subtitles
    Required
     *

    Educator
    Required
     *

    Explore the Customer Experience Course Catalog

    • Status: New
      New
      Status: Free Trial
      Free Trial
      B

      Board Infinity

      Enterprise Automation and Advanced Use Cases with Ansible

      Skills you'll gain: Ansible, IT Automation, Enterprise Architecture, DevSecOps, CI/CD, Automation, Red Hat Enterprise Linux, Hardening, Enterprise Security, Devops Tools, Infrastructure as Code (IaC), Patch Management, Security Information and Event Management (SIEM), Vulnerability Scanning, Role-Based Access Control (RBAC), Vulnerability Management, Scalability, Version Control

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      S

      Skillshare

      Premiere Pro Pt. 1 — Getting Started & Editing Basics

      Skills you'll gain: Video Editing, Adobe Premiere, Post-Production, Timelines, Editing, File Management

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      P

      Packt

      Introduction to Git and GitHub Basics

      Skills you'll gain: GitHub, Version Control, Git (Version Control System), Unix Commands, Unix Shell, Software Versioning, Linux Commands, Command-Line Interface, Software Configuration Management, File Management

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      S

      SkillUp

      Remote Team Management

      Skills you'll gain: Virtual Teams, Telecommuting, Team Leadership, Team Management, Peer Review, Rapport Building, Team Building, Diversity and Inclusion, Management Training And Development, Leadership and Management, Teamwork, Collaboration, Leadership, Collaborative Software, Delegation Skills, Organizational Leadership, Team Motivation, Cross-Functional Collaboration, Trustworthiness, Communication

      Intermediate · Specialization · 3 - 6 Months

    • Status: New
      New
      P

      Packt

      The Complete Vue.js Course for Beginners

      Skills you'll gain: Vue.JS, JavaScript Frameworks, Front-End Web Development, Web Applications, UI Components, Hypertext Markup Language (HTML), Application Programming Interface (API), User Interface (UI), Event-Driven Programming, Data Validation, Data Management

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      G

      Google

      Transform Engagement into Customers

      Skills you'll gain: Social Media, Content Creation

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      P

      Packt

      The Complete Carbon Programming Course

      Skills you'll gain:

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      P

      Packt

      Complete Git Guide: Understand and Master Git and GitHub

      Skills you'll gain: Git (Version Control System), GitHub, Version Control, Open Source Technology, Unix Shell, Collaborative Software, Software Installation, Unix Commands, Microsoft Visual Studio, Linux Commands, Continuous Integration, Linux, Web Development Tools, File Management, Shell Script, Command-Line Interface, Code Review, Application Deployment, React.js, Hypertext Markup Language (HTML)

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      U

      University of Illinois Urbana-Champaign

      Entrepreneurship II: Preparing for Launch

      Skills you'll gain: Entrepreneurship, Go To Market Strategy, Business Planning, New Business Development, Sales Presentations, Financial Forecasting, Entrepreneurial Finance, Business Strategies, Growth Strategies, Business Development, Presentations, Business, Financial Modeling, Business Modeling, Cash Flow Forecasting, Revenue Forecasting, Customer Acquisition Management, Management Training And Development, Team Management, Financial Planning

      4.8
      Rating, 4.8 out of 5 stars
      ·
      755 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Minnesota

      Lean Software Development

      Skills you'll gain: Design Thinking, Process Mapping, Kanban Principles, User Experience Design, Lean Methodologies, Lean Manufacturing, Agile Software Development, Product Development, Lean Six Sigma, Process Improvement, Software Development, Software Development Methodologies, Continuous Improvement Process, Innovation, Prototyping

      4.6
      Rating, 4.6 out of 5 stars
      ·
      423 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      P

      Packt

      Finance for Non-Finance

      Skills you'll gain: Financial Statements, Working Capital, Financial Forecasting, Cost Management, Variance Analysis, Budgeting, Income Statement, Financial Acumen, Cash Flows, Capital Expenditure, Balance Sheet, Financial Analysis, Operating Expense

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      S

      Starweaver

      Credit Analysis in Action: Economic and Industry Essentials

      Skills you'll gain: Credit Risk, Loans, Environmental Social And Corporate Governance (ESG), Risk Management, Derivatives, Financial Analysis, Risk Analysis, Portfolio Management, Financial Modeling, Financial Regulations, Compliance Management, Market Dynamics, Business Valuation, Economics, Business Modeling, Structural Analysis, Excel Formulas

      Intermediate · Course · 1 - 3 Months

    Customer Experience learners also search

    User Experience
    Beginner User Experience
    User Experience Projects
    Advanced User Experience
    UX Design
    UI
    Beginner UX Design
    Information Design
    1…104105106…464

    In summary, here are 10 of our most popular customer experience courses

    • Enterprise Automation and Advanced Use Cases with Ansible: Board Infinity
    • Premiere Pro Pt. 1 — Getting Started & Editing Basics: Skillshare
    • Introduction to Git and GitHub Basics: Packt
    • Remote Team Management: SkillUp
    • The Complete Vue.js Course for Beginners: Packt
    • Transform Engagement into Customers: Google
    • The Complete Carbon Programming Course: Packt
    • Complete Git Guide: Understand and Master Git and GitHub: Packt
    • Entrepreneurship II: Preparing for Launch: University of Illinois Urbana-Champaign
    • Lean Software Development: University of Minnesota

    Other topics to explore

    Arts and Humanities
    338 courses
    Business
    1095 courses
    Computer Science
    668 courses
    Data Science
    425 courses
    Information Technology
    145 courses
    Health
    471 courses
    Math and Logic
    70 courses
    Personal Development
    137 courses
    Physical Science and Engineering
    413 courses
    Social Sciences
    401 courses
    Language Learning
    150 courses

    Coursera Footer

    Skills

    • Artificial Intelligence (AI)
    • Cybersecurity
    • Data Analytics
    • Digital Marketing
    • English Speaking
    • Generative AI (GenAI)
    • Microsoft Excel
    • Microsoft Power BI
    • Project Management
    • Python

    Certificates & Programs

    • Google Cybersecurity Certificate
    • Google Data Analytics Certificate
    • Google IT Support Certificate
    • Google Project Management Certificate
    • Google UX Design Certificate
    • IBM Data Analyst Certificate
    • IBM Data Science Certificate
    • Machine Learning Certificate
    • Microsoft Power BI Data Analyst Certificate
    • UI / UX Design Certificate

    Industries & Careers

    • Business
    • Computer Science
    • Data Science
    • Education & Teaching
    • Engineering
    • Finance
    • Healthcare
    • Human Resources (HR)
    • Information Technology (IT)
    • Marketing

    Career Resources

    • Career Aptitude Test
    • Examples of Strengths and Weaknesses for Job Interviews
    • High-Income Skills to Learn
    • How Does Cryptocurrency Work?
    • How to Highlight Duplicates in Google Sheets
    • How to Learn Artificial Intelligence
    • Popular Cybersecurity Certifications
    • Preparing for the PMP Certification
    • Signs You Will Get the Job After an Interview
    • What Is Artificial Intelligence?

    Coursera

    • About
    • What We Offer
    • Leadership
    • Careers
    • Catalog
    • Coursera Plus
    • Professional Certificates
    • MasterTrack® Certificates
    • Degrees
    • For Enterprise
    • For Government
    • For Campus
    • Become a Partner
    • Social Impact
    • Free Courses
    • Share your Coursera learning story

    Community

    • Learners
    • Partners
    • Beta Testers
    • Blog
    • The Coursera Podcast
    • Tech Blog

    More

    • Press
    • Investors
    • Terms
    • Privacy
    • Help
    • Accessibility
    • Contact
    • Articles
    • Directory
    • Affiliates
    • Modern Slavery Statement
    • Manage Cookie Preferences
    Learn Anywhere
    Download on the App Store
    Get it on Google Play
    Logo of Certified B Corporation
    © 2025 Coursera Inc. All rights reserved.
    • Coursera Facebook
    • Coursera Linkedin
    • Coursera Twitter
    • Coursera YouTube
    • Coursera Instagram
    • Coursera TikTok