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Explore the Customer Journey Course Catalog
Coursera Project Network
Skills you'll gain: HubSpot CRM, Customer Relationship Management (CRM) Software, Customer Relationship Management, Gmail, Help Desk Support, Marketing, Sales Support, Client Support
Coursera Project Network
Skills you'll gain: HubSpot CRM, Customer Relationship Management, Customer Data Management, Email Marketing, Marketing Materials, Business Software, Sales Development, Customer Communications Management, Sales Pipelines, Dashboard, Data Management, Customer Service, Marketing, Sales Operations, Team Oriented
Yale University
Skills you'll gain: Environmental Science, Environment, Anthropology, Sustainable Development, Teaching, Liberal Arts, Storytelling, Community Development, Biology, Systems Thinking, Cultural Diversity, Physics
Duke University
Skills you'll gain: Program Development, Debugging, Python Programming, Development Environment, Computer Programming, Game Design, Interactive Design, Design and Product, Algorithms, Computer Science
University of Illinois Urbana-Champaign
Skills you'll gain: New Product Development, Product Development, Design Thinking, Market Research, Quantitative Research, Product Management, Customer Insights, Consumer Behaviour, Market Analysis, Target Market, Forecasting, Innovation, Needs Assessment, Analysis, Data Collection, Technology Solutions
Skills you'll gain: Technical Support, Hardware Troubleshooting, Customer Service, Product Support, Customer Support, Insurance and Warranty Claims Processing, Problem Solving, Company, Product, and Service Knowledge, Product Knowledge, Active Listening, Communication
- Status: Free Trial
Skills you'll gain: Cloud Engineering, Cloud Computing, Identity and Access Management, Google Cloud Platform, Cloud Infrastructure, Cloud Solutions, Cloud Security, Cloud Storage, Network Monitoring
- Status: Free Trial
IE Business School
Skills you'll gain: Diversity Equity and Inclusion Initiatives, Diversity and Inclusion, Diversity Training, Diversity Awareness, Workplace inclusivity, Cognitive flexibility, Diversity Programs, Disabilities, Cultural Diversity, Intercultural Competence, Culture, Innovation, Human Resource Policies, Empathy, Gerontology, People Management, Organizational Effectiveness, Employee Engagement, Organizational Change, Team Management
- Status: Free Trial
Skills you'll gain: Data Maintenance, Google Cloud Platform, Data Pipelines, Data Storage, Data Analysis, Data Processing, Data Infrastructure, Cloud Storage, Data Management, Automation, Data Security
- Status: Free Trial
Skills you'll gain: Cloud Computing Architecture, Network Planning And Design, Cloud Services, Cloud Infrastructure, Cloud Solutions, Solution Architecture, Process Optimization, Google Cloud Platform, Cloud Computing, Configuration Management, Cloud Security, Cloud Platforms, Key Performance Indicators (KPIs), Personalized Service, Business Requirements
- Status: Free Trial
University of Virginia
Skills you'll gain: Revenue Management, Global Marketing, Consumer Behaviour, Marketing Psychology, Customer Insights, Customer Analysis, Value Propositions, Case Studies, Market Dynamics, Market Research, Behavioral Economics, Competitive Analysis, Analysis
- Status: Free Trial
Akamai Technologies, Inc.
Skills you'll gain: Endpoint Security, Database Systems, Computer Security Incident Management, Security Management, Ubuntu, Routing Protocols, Database Design, Application Development, Network Architecture, Linux Commands, TCP/IP, Operating Systems, Database Theory, Web Design and Development, Cascading Style Sheets (CSS), Web Development, Data Structures, Python Programming, Data Analysis, Software Development
In summary, here are 10 of our most popular customer journey courses
- HubSpot: Working with a ticketing system :Â Coursera Project Network
- Introduction to CRM with HubSpot:Â Coursera Project Network
- Journey Conversations: Weaving Knowledge and Action:Â Yale University
- Practical Python: Start Your Programming Journey :Â Duke University
- Customer Insights: Quantitative Techniques:Â University of Illinois Urbana-Champaign
- Samsung Customer Care Essentials:Â Samsung
- Preparing for Your Associate Cloud Engineer Journey:Â Google Cloud
- The Journey to Diversity, Inclusion and Belonging:Â IE Business School
- Preparing for your Professional Data Engineer Journey:Â Google Cloud
- Preparing for your Professional Cloud Architect Journey:Â Google Cloud