Skills you'll gain: Generative AI, AI Product Strategy, Business Solutions, Customer experience strategy (CX), Innovation, Performance Analysis, Business Planning, Customer experience improvement, Project Performance, Solution Design, Risk Management, Project Implementation, Communication Strategies, Stakeholder Communications, Business Strategy, User Experience, Team Management

Skills you'll gain: Presentations, Storytelling, Data Storytelling, Persuasive Communication, Public Speaking, Verbal Communication Skills, Drive Engagement, Motivational Skills, Communication, Target Audience, Leadership

Skills you'll gain: ChatGPT, AI Personalization, Customer Communications Management, Persona Development, Customer Engagement, Generative AI, Customer Service, Target Audience, Customer experience improvement, Customer Support, Performance Analysis, Performance Improvement

Skills you'll gain: Crisis Management, Business Consulting, Management Consulting, Leadership, Leadership and Management, Business Leadership, Corporate Communications, Strategic Communication, Business Communication, Trend Analysis

Skills you'll gain: Editing, Storytelling, Photography, Content Creation, Infographics, Writing, Media and Communications, Social Media, Research, Instagram

Skills you'll gain: Project Scoping, Scope Management, Quality Management, Resource Planning, Project Risk Management, Stakeholder Management, Cost Management, Risk Management, Communication Strategies, Resource Allocation, Project Management, Cost Estimation, Project Management Life Cycle, Information Technology, Leadership Studies, Stakeholder Analysis, Timelines, Project Schedules, Human Resources Management and Planning, Procurement

Skills you'll gain: Canva (Software), Social Media Campaigns, Email Marketing, Content Creation, Marketing Design, Graphic and Visual Design, Product Promotion, Advertising, Marketing Materials, Promotional Materials, Marketing Communications, Sales Development, Digital Marketing

Skills you'll gain: Telephone Skills, Customer Service, Customer Complaint Resolution, Customer experience improvement, Personalized Service, Customer Relationship Building, Verbal Communication Skills, Customer Engagement, Communication, Active Listening, Non-Verbal Communication

Skills you'll gain: Concision, Grant Writing, Writing, Grant Applications, Editing, Literacy, Communication

Skills you'll gain: Marketing Analytics, Marketing Effectiveness, Data-Driven Decision-Making, Marketing Strategies, Marketing, Customer Analysis, Brand Management, Web Analytics, Analytics, Regression Analysis, Return On Investment, Consumer Behaviour, A/B Testing

Skills you'll gain: Stakeholder Communications, Corporate Communications, Business Communication, Strategic Communication, Internal Communications, Communication, Public Relations, Leadership, Media Relations, Brand Management, Employee Engagement, Crisis Management

Skills you'll gain: Customer Success Management, Customer experience strategy (CX), Customer Retention, Agile Methodology, Customer Engagement, Customer Data Management, Customer Relationship Management, Consultative Approaches, Customer Insights, Market Analysis, Software As A Service, Business Modeling, Organizational Structure, Business Relationship Management, Target Audience, Value Propositions, Business Analysis, Interpersonal Communications, Business Transformation, Business Solutions