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Explore the Customer Experience Course Catalog
- Status: Free Trial
Advancing Women in Tech
Skills you'll gain: Cross-Functional Team Leadership, Technical Product Management, Engineering Management, Product Management, Team Leadership, Artificial Intelligence and Machine Learning (AI/ML), User Experience Design, Design, Software Design, Interviewing Skills, Deep Learning, Technical Communication
- Status: Preview
Tel Aviv University
Skills you'll gain: Student Engagement, Teaching, European History, Research, World History, Public History, Cultural Diversity, Social Studies, Policy Analysis, International Relations
- Status: Free Trial
University of Colorado System
Skills you'll gain: Data Encryption Standard, Public Key Infrastructure, Cryptography, Cybersecurity, Public Key Cryptography Standards (PKCS), Key Management, Advanced Encryption Standard (AES), Encryption, Authentications, Arithmetic, Algorithms, Applied Mathematics, Data Integrity, Probability, Computer Science
- Status: Free Trial
University of Minnesota
Skills you'll gain: Usability Testing, User Interface (UI), Usability, User Research, UI/UX Research, Human Computer Interaction, User Experience Design, User Centered Design, Test Planning
- Status: Free Trial
University of Pennsylvania
Skills you'll gain: Branding, Strategic Marketing, Marketing, Brand Management, Consumer Behaviour, Go To Market Strategy, Customer Insights, Marketing Strategy and Techniques, Marketing Communications, Customer experience strategy (CX), Market Analysis, Online Advertising, E-Commerce
- Status: Free Trial
Tecnológico de Monterrey
Skills you'll gain: Social Media, Social Media Strategy, LinkedIn, Facebook, Social Network Analysis, Professional Networking, Business Strategies, Market Trend, Trend Analysis, Customer Engagement, Digital Communications
Coursera Project Network
Skills you'll gain: HubSpot CRM, Revenue Forecasting, Customer Relationship Management, Sales Development, Sales Management, Sales Pipelines, Sales Process, Customer Acquisition Management, Customer Communications Management, Lead Generation
- Status: Free Trial
Coursera Instructor Network
Skills you'll gain: Active Listening, Social Skills, Emotional Intelligence, Empathy, Interpersonal Communications, Conflict Management, Cultural Diversity, Non-Verbal Communication, Relationship Building, Self-Awareness, Communication, Adaptability
- Status: NewStatus: Free Trial
Starweaver
Skills you'll gain: Revenue Management, Customer experience strategy (CX), Service Design, Design Thinking, Change Management, Capital Expenditure, Financial Statement Analysis, Cost Control, Social Media Marketing, Hospitality Management, Social Media, Innovation, Financial Forecasting, Finance, Operations Management, Prototyping, Strategic Planning, Capital Budgeting, Search Engine Optimization, Key Performance Indicators (KPIs)
- Status: NewStatus: Free Trial
Skills you'll gain: Service Management, Information Technology Infrastructure Library, Customer experience improvement, IT Service Management, Service Improvement, Change Control, IT Management, Information Technology Architecture, Technical Management, Security Management, Enterprise Architecture, Continuous Improvement Process, Service Design, Agile Methodology, Governance, Risk Management Framework, Quality Improvement, Organizational Structure, IT Infrastructure, Strategic Partnership
- Status: Free Trial
University of California, Irvine
Skills you'll gain: Business Writing, Business Correspondence, Concision, Editing, Grammar, Proofreading, Business Communication, Report Writing, Global Marketing, Writing, Target Audience, Communication, Virtual Teams, Press Releases, Persuasive Communication, Presentations, Communication Strategies
Coursera Project Network
Skills you'll gain: Prompt Engineering, Marketing Design, Generative AI, A/B Testing, Marketing Materials, Advertising, Marketing, ChatGPT, Content Creation, Marketing Strategies, Marketing Analytics, Customer Insights, Social Media Content, OpenAI
Customer Experience learners also search
In summary, here are 10 of our most popular customer experience courses
- The Art & Science of Product Management: Advancing Women in Tech
- The Holocaust - An Introduction (I): Nazi Germany: Ideology, The Jews and the World: Tel Aviv University
- Introduction to Applied Cryptography: University of Colorado System
- Evaluating User Interfaces: University of Minnesota
- Introducción al Marketing: University of Pennsylvania
- Beneficios y características de las redes sociales más significativas: Tecnológico de Monterrey
- Crea tu primer embudo de conversión y CRM con HubSpot: Coursera Project Network
- Active Listening: Enhancing Communication Skills: Coursera Instructor Network
- Strategic Leadership in Hospitality: Starweaver
- ITIL V4 Certification Preparation: EDUCBA