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    • Customer Experience

    Customer Experience Courses Online

    Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

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    Explore the Customer Experience Course Catalog

    • C

      Coursera Project Network

      How to create a Jira SCRUM project

      Skills you'll gain: Jira (Software), Sprint Planning, Backlogs, Scrum (Software Development), User Story, Agile Methodology, Agile Project Management, Workflow Management, Run Chart, Project Planning, Project Management, Prioritization, Dependency Analysis

      4.7
      Rating, 4.7 out of 5 stars
      ·
      472 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      U

      University of California, Irvine

      Leverage Data Science for a More Agile Supply Chain

      Skills you'll gain: Supply Chain Planning, Demand Planning, Customer Demand Planning, Inventory Management System, Inventory Control, Inventory and Warehousing, Supply Chain Management, Supply Chain, Capacity Planning, Production Planning, Materials Management, Process Optimization, Forecasting, Operations Management, Resource Allocation, Service Level, Capacity Management, Performance Measurement, Microsoft Excel, Data-Driven Decision-Making

      4.5
      Rating, 4.5 out of 5 stars
      ·
      487 reviews

      Intermediate · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      I

      IBM

      Introduction to Web Development with HTML, CSS, JavaScript

      Skills you'll gain: Hypertext Markup Language (HTML), HTML and CSS, Web Development, Web Development Tools, Cascading Style Sheets (CSS), Front-End Web Development, Web Design, Javascript, Interactive Design, Web Applications, Full-Stack Web Development, Back-End Web Development

      4.6
      Rating, 4.6 out of 5 stars
      ·
      2.3K reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      I

      IBM

      Data Warehouse Fundamentals

      Skills you'll gain: Data Warehousing, Extract, Transform, Load, Star Schema, IBM DB2, Data Modeling, Snowflake Schema, PostgreSQL, Database Design, Data Architecture, Data Mart, Database Systems, Data Lakes, Data Validation, Data Integration, SQL, Data Cleansing, Query Languages, Data Quality

      4.5
      Rating, 4.5 out of 5 stars
      ·
      237 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      S

      SkillUp

      Project Management Foundations, Initiation, and Planning

      Skills you'll gain: Earned Value Management, Stakeholder Engagement, Project Management Institute (PMI) Methodology, Project Planning, Stakeholder Management, Team Leadership, Project Management, Project Management Life Cycle, Project Scoping, Project Documentation, Project Schedules, Agile Project Management, Quality Management, Work Breakdown Structure, Risk Management, Cost Management, Decision Making

      4.7
      Rating, 4.7 out of 5 stars
      ·
      523 reviews

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      S

      Starweaver

      Digital Transformation in Hospitality

      Skills you'll gain: Customer experience strategy (CX), Service Design, Design Thinking, Change Management, Vendor Management, Hospitality Management, Vendor Relationship Management, Social Media Marketing, Process Mapping, Key Performance Indicators (KPIs), Social Media, Performance Measurement, Digital Media Strategy, Content Creation, Operational Efficiency, Digital Marketing, Leadership, Customer Engagement, Search Engine Optimization, Content Management

      4.1
      Rating, 4.1 out of 5 stars
      ·
      34 reviews

      Intermediate · Specialization · 1 - 3 Months

    • Status: Preview
      Preview
      E

      Eindhoven University of Technology

      Improving your statistical inferences

      Skills you'll gain: Statistical Inference, Scientific Methods, Statistical Hypothesis Testing, Quantitative Research, Bayesian Statistics, Statistical Analysis, Probability & Statistics, Sample Size Determination, Research, R Programming, Data Sharing

      4.9
      Rating, 4.9 out of 5 stars
      ·
      799 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      E

      ESSEC Business School

      Case studies in business analytics with ACCENTURE

      Skills you'll gain: Case Studies, Digital Transformation, Advanced Analytics, Business Analytics, Business Analysis, Predictive Analytics, Data Analysis, Analytical Skills, Analysis, Value Propositions, Customer Analysis, Business Consulting, Business Transformation, Big Data

      3.7
      Rating, 3.7 out of 5 stars
      ·
      209 reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      G

      Google Cloud

      Advanced Machine Learning on Google Cloud

      Skills you'll gain: Natural Language Processing, MLOps (Machine Learning Operations), Tensorflow, Large Language Modeling, Reinforcement Learning, Computer Vision, Google Cloud Platform, Keras (Neural Network Library), Systems Design, Image Analysis, AI Personalization, Hybrid Cloud Computing, Applied Machine Learning, Systems Architecture, Performance Tuning, Artificial Intelligence and Machine Learning (AI/ML), Deep Learning, Artificial Neural Networks, Machine Learning, Machine Learning Algorithms

      4.5
      Rating, 4.5 out of 5 stars
      ·
      1.5K reviews

      Advanced · Specialization · 3 - 6 Months

    • Status: Preview
      Preview
      G

      Georgia Institute of Technology

      Sound and Sonification Design for Interactive Learning Tools

      Skills you'll gain: Music, Multimedia, Design, Web Content Accessibility Guidelines, Usability Testing, Design Thinking, User Experience Design, Human Centered Design

      4
      Rating, 4 out of 5 stars
      ·
      27 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Virginia

      Coding for Designers, Managers, and Entrepreneurs

      Skills you'll gain: User Story, Javascript, Model View Controller, Debugging, HTML and CSS, Prototyping, jQuery, Web Applications, Hypertext Markup Language (HTML), User Interface (UI), Interactive Design, Web Design and Development, Web Development Tools, Web Design, Application Programming Interface (API), Application Development, Cascading Style Sheets (CSS), Software Development, Software Development Tools, User Experience

      4.1
      Rating, 4.1 out of 5 stars
      ·
      73 reviews

      Beginner · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      S

      SkillUp

      Scrum Master

      Skills you'll gain: User Story, Sprint Retrospectives, Sprint Planning, Scrum (Software Development), Backlogs, Agile Methodology, Agile Project Management, Team Building, Agile Product Development, Team Management, Product Roadmaps, Project Closure, Meeting Facilitation, Organizational Change, Team Leadership, Agile Software Development, Project Management, Product Management, Risk Management, Communication

      4.6
      Rating, 4.6 out of 5 stars
      ·
      490 reviews

      Beginner · Specialization · 3 - 6 Months

    Customer Experience learners also search

    User Experience
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    UX Design
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    Beginner UX Design
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    1…113114115…465

    In summary, here are 10 of our most popular customer experience courses

    • How to create a Jira SCRUM project: Coursera Project Network
    • Leverage Data Science for a More Agile Supply Chain: University of California, Irvine
    • Introduction to Web Development with HTML, CSS, JavaScript: IBM
    • Data Warehouse Fundamentals: IBM
    • Project Management Foundations, Initiation, and Planning: SkillUp
    • Digital Transformation in Hospitality: Starweaver
    • Improving your statistical inferences: Eindhoven University of Technology
    • Case studies in business analytics with ACCENTURE: ESSEC Business School
    • Advanced Machine Learning on Google Cloud: Google Cloud
    • Sound and Sonification Design for Interactive Learning Tools: Georgia Institute of Technology

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