Filter by
SubjectRequired
LanguageRequired
The language used throughout the course, in both instruction and assessments.
Learning ProductRequired
LevelRequired
DurationRequired
SkillsRequired
SubtitlesRequired
EducatorRequired
Explore the Customer Insights Course Catalog
- Status: Preview
Coursera Instructor Network
Skills you'll gain: Customer Acquisition Management, Marketing Analytics, Branding, Brand Management, Customer Engagement, Target Audience, Lead Generation, Customer Insights, Marketing Channel, Marketing, Brand Strategy, Campaign Management
Coursera Project Network
Skills you'll gain: Persona Development, Customer Relationship Management (CRM) Software, Customer Insights, Customer Data Management, Target Audience, Target Market, Marketing Strategies, Consumer Behaviour, Market Analysis, Social Media, Product Knowledge, Research
- Status: NewStatus: Preview
Coursera Instructor Network
Skills you'll gain: Data Storytelling, Dashboard, Data Presentation, Power BI, Data Literacy, Strategic Decision-Making, Interactive Data Visualization, Tableau Software, Storytelling, Data-Driven Decision-Making, Business Intelligence, User Feedback, Data Visualization, Presentations, Constructive Feedback, Technical Communication, Analytics, Customer Insights, Data Structures
- Status: Preview
University of Illinois Urbana-Champaign
Skills you'll gain: Financial Reporting, Financial Forecasting, Business Valuation, Financial Statement Analysis, Financial Statements, Financial Analysis, Financial Accounting, Analysis, Financial Modeling, Generally Accepted Accounting Principles (GAAP), Market Data, Business Strategy
- Status: Preview
Google Cloud
Skills you'll gain: Product Support, Google Cloud Platform, End User Training and Support, Technical Support, Cloud Services, Identity and Access Management, Service Level, Technical Communication, Issue Tracking, Data Cleansing, Incident Management
- Status: Free Trial
Skills you'll gain: Customer Relationship Management, Loyalty Programs, Customer Retention, E-Commerce, Marketing Analytics, Digital Marketing, Web Analytics, Email Marketing, Data-Driven Decision-Making, Portfolio Management, Customer Insights, Generative AI Agents, Performance Metric
- Status: Free Trial
Coursera Instructor Network
Skills you'll gain: Data Storytelling, Data Presentation, Data Visualization, Data Visualization Software, Storytelling, Infographics, Data Integrity, Data Analysis, Drive Engagement, Storyboarding, Microsoft Excel, Design Elements And Principles, Statistical Analysis, Decision Making
- Status: Free Trial
Skills you'll gain: Hardware Troubleshooting, Customer Service, Network Troubleshooting, Customer Relationship Building, Computer Security Incident Management, Incident Response, Professional Development, Continuous Improvement Process, Cybersecurity, Process Improvement, Performance Metric, Desktop Support, Software Architecture, Technical Support, Computer Hardware, Cyber Attacks, Customer experience improvement, Customer Complaint Resolution, Operating Systems, Lifelong Learning
Coursera Project Network
Skills you'll gain: Customer Service, Customer experience strategy (CX), Customer Analysis, Process Mapping, Customer Insights, Process Design, Customer Support, Cross-Channel Marketing, Marketing Operations, Business Process, Web Analytics, Marketing
- Status: Free Trial
Skills you'll gain: Data Modeling, Database Design, Extract, Transform, Load, Data Warehousing, Data Pipelines, Business Intelligence, Data Integrity, Data Validation, Performance Tuning, Data Mart, Data Management, Process Optimization, Data Quality, Data Transformation, Performance Testing
- Status: Free Trial
HubSpot Academy
Skills you'll gain: Sales Enablement, Data Visualization, Sales Presentations, Sales Management, Prospecting and Qualification, Persona Development, HubSpot CRM, Sales Training, Sales Strategy, Sales Process, Lead Generation, Employee Onboarding, Sales Pipelines, Target Audience, Sales, Dashboard, Customer Success Management, Business Reporting, Content Marketing, Customer Relationship Management (CRM) Software
- Status: Free Trial
Skills you'll gain: Data Storytelling, Data Visualization, Exploratory Data Analysis, Data Presentation, Data Visualization Software, Data Manipulation, Data Ethics, Tableau Software, Data Analysis, Pandas (Python Package), Data Cleansing, Data Quality, Data Processing, Data Validation, Technical Communication, Data Transformation, Python Programming
Customer Insights learners also search
In summary, here are 10 of our most popular customer insights courses
- Fundamentals of Customer Acquisition Management:Â Coursera Instructor Network
- Create Customer Personas in Canva:Â Coursera Project Network
- Data Storytelling: Create Insights with Power BI & Tableau:Â Coursera Instructor Network
- Beyond the Financials: Insights, Analysis and Valuations:Â University of Illinois Urbana-Champaign
- Google Cloud Customer Care Fundamentals:Â Google Cloud
- Satisfaction Guaranteed: Develop Customer Loyalty Online:Â Google
- Unlocking Business Insights through Storytelling with Data:Â Coursera Instructor Network
- Dell Technologies Technical Customer Support Specialist:Â Dell
- Create a services customer satisfaction process:Â Coursera Project Network
- The Path to Insights: Data Models and Pipelines:Â Google