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    • Customer Experience

    Customer Experience Courses Online

    Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

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    Explore the Customer Experience Course Catalog

    • Status: Free Trial
      Free Trial
      U

      University of London

      Responsive Web Design

      Skills you'll gain: Responsive Web Design, HTML and CSS, Web Design, Human Computer Interaction, Interaction Design, Bootstrap (Front-End Framework), Usability, User Interface and User Experience (UI/UX) Design, Wireframing, Cascading Style Sheets (CSS), Data Structures, JavaScript Frameworks, Javascript

      4.6
      Rating, 4.6 out of 5 stars
      ·
      1.9K reviews

      Mixed · Course · 1 - 3 Months

    • C

      Coursera Project Network

      Search Engine Optimization (SEO) with Squarespace

      Skills you'll gain: Blogs, Content Management Systems, Search Engine Optimization, Web Analytics and SEO, Keyword Research, Web Content

      4.5
      Rating, 4.5 out of 5 stars
      ·
      1.2K reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      I

      Intel

      AI Essentials

      Skills you'll gain: Artificial Intelligence, AI Product Strategy, Generative AI, Responsible AI, Machine Learning, Business Research, B2B Sales

      4.5
      Rating, 4.5 out of 5 stars
      ·
      521 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      Universidad de Palermo

      Administración de las Tecnologías de la Información

      Skills you'll gain: Business Process Management, Business Process, IT Management, Business Process Improvement, Technical Management, Operations Management, Continuous Improvement Process, Information Technology, Information Systems, Business Operations, Enterprise Resource Planning, Quality Management, Customer Relationship Management, IT Infrastructure, Leadership and Management, Business Intelligence, Business Strategy

      4.8
      Rating, 4.8 out of 5 stars
      ·
      406 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Virginia

      Design Thinking: Discovery Tools

      Skills you'll gain: Design Thinking, Stakeholder Analysis, Human Centered Design, Persona Development, Process Mapping, Value Engineering, User Research, Customer experience improvement, Qualitative Research, Customer Insights, Business Workflow Analysis, Strategic Thinking, Consumer Behaviour, Innovation, Interviewing Skills

      4.8
      Rating, 4.8 out of 5 stars
      ·
      35 reviews

      Beginner · Course · 1 - 3 Months

    • C

      Coursera Project Network

      Create a Lead Generation Messenger Chatbot using Chatfuel

      Skills you'll gain: Lead Generation, Email Automation, No-Code Development, Google Sheets, Application Deployment, Real Time Data, Customer Communications Management

      4.5
      Rating, 4.5 out of 5 stars
      ·
      318 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      E

      ESSEC Business School

      The Fundamentals of Revenue Management: The Cornerstone of Revenue Strategy

      Skills you'll gain: Revenue Management, Forecasting, Budgeting, Hospitality, Financial Forecasting, Hotel Operations, Strategic Marketing, Target Market, Market Dynamics, Consumer Behaviour, Competitive Analysis, Data-Driven Decision-Making

      4.6
      Rating, 4.6 out of 5 stars
      ·
      1.1K reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Alberta

      Sample-based Learning Methods

      Skills you'll gain: Reinforcement Learning, Sampling (Statistics), Machine Learning Algorithms, Simulations, Artificial Intelligence and Machine Learning (AI/ML), Machine Learning, Algorithms, Predictive Modeling, Probability Distribution

      4.8
      Rating, 4.8 out of 5 stars
      ·
      1.3K reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      Status: AI skills
      AI skills
      A

      Amazon

      Amazon Junior Software Developer

      Skills you'll gain: Git (Version Control System), Software Development Methodologies, JUnit, Requirements Analysis, Version Control, Application Development, Software Development Life Cycle, SQL, Full-Stack Web Development, Test Driven Development (TDD), Software Development, Restful API, Object Oriented Programming (OOP), Object Oriented Design, Database Management, MySQL, Digital Transformation, Relational Databases, Java Programming, Generative AI

      4.5
      Rating, 4.5 out of 5 stars
      ·
      414 reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Preview
      Preview
      G

      Georgia Institute of Technology

      Materials Data Sciences and Informatics

      Skills you'll gain: Materials science, Informatics, Data Science, Data Mining, Data Integration, Data-Driven Decision-Making, Data Processing, Systems Design, Engineering Analysis, Big Data, Structural Analysis, Statistics

      4.5
      Rating, 4.5 out of 5 stars
      ·
      349 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      É

      École Polytechnique Fédérale de Lausanne

      Functional Program Design in Scala

      Skills you'll gain: Scala Programming, Software Design, Software Design Patterns, Functional Design, Java, Programming Principles, Performance Tuning, Data Structures, Algorithms

      4.5
      Rating, 4.5 out of 5 stars
      ·
      3.1K reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      I

      IBM

      Cybersecurity Assessment: CompTIA Security+ & CYSA+

      Skills you'll gain: Cyber Security Assessment, Cybersecurity, Security Testing, Cyber Risk, Vulnerability Management, Incident Response, Network Architecture

      4.8
      Rating, 4.8 out of 5 stars
      ·
      1.3K reviews

      Intermediate · Course · 1 - 4 Weeks

    Customer Experience learners also search

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    1…120121122…465

    In summary, here are 10 of our most popular customer experience courses

    • Responsive Web Design: University of London
    • Search Engine Optimization (SEO) with Squarespace : Coursera Project Network
    • AI Essentials : Intel
    • Administración de las Tecnologías de la Información: Universidad de Palermo
    • Design Thinking: Discovery Tools: University of Virginia
    • Create a Lead Generation Messenger Chatbot using Chatfuel: Coursera Project Network
    • The Fundamentals of Revenue Management: The Cornerstone of Revenue Strategy: ESSEC Business School
    • Sample-based Learning Methods: University of Alberta
    • Amazon Junior Software Developer: Amazon
    • Materials Data Sciences and Informatics: Georgia Institute of Technology

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