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    • Customer Experience

    Customer Experience Courses Online

    Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

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    Explore the Customer Experience Course Catalog

    • Status: Preview
      Preview
      T

      Tel Aviv University

      The Holocaust - An Introduction (I): Nazi Germany: Ideology, The Jews and the World

      Skills you'll gain: Student Engagement, Teaching, European History, Research, World History, Public History, Cultural Diversity, Social Studies, Policy Analysis, International Relations

      4.8
      Rating, 4.8 out of 5 stars
      ·
      1.4K reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      A

      Aptly

      Getting Started with TikTok

      Skills you'll gain: TikTok, Storytelling, Content Creation, Video Editing, Video Production, Social Media Content, Social Media, Social Media Marketing, Target Audience, Business Marketing, Customer Engagement, User Accounts

      4.8
      Rating, 4.8 out of 5 stars
      ·
      64 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      U

      University of Pittsburgh

      Introduction to Dental Terminology

      Skills you'll gain: Dental Radiography, Dental Procedures, Dentistry, Oral and Dental Care, Radiography, Periodontology, Dental Experience, Dental Care, Oral Health, Dental Instruments, Oral Hygiene, Radiology, Medical Terminology, Dental Hygiene, Medical Office Procedures, Surgery, Pediatrics

      4.9
      Rating, 4.9 out of 5 stars
      ·
      13 reviews

      Beginner · Course · 1 - 3 Months

    • C

      Coursera Project Network

      Usability Testing with Hotjar

      Skills you'll gain: Usability Testing, Usability, Test Tools, Interaction Design, Human Computer Interaction, Test Planning, User Research, Product Development, Web Analytics and SEO

      4.3
      Rating, 4.3 out of 5 stars
      ·
      31 reviews

      Intermediate · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      J

      Johns Hopkins University

      Coding the Static Restaurant Site

      Skills you'll gain: Responsive Web Design, HTML and CSS, Bootstrap (Front-End Framework), Web Design and Development, Browser Compatibility, User Interface and User Experience (UI/UX) Design, User Experience Design, Requirements Analysis, Client Services, Javascript

      4.7
      Rating, 4.7 out of 5 stars
      ·
      38 reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Maryland, College Park

      Building the Business Model for Corporate Entrepreneurs

      Skills you'll gain: Business Modeling, Customer Analysis, Business Strategy, Entrepreneurship, Customer Insights, Value Propositions, New Business Development, Target Market, Sustainable Business, Product Development, Innovation, Interviewing Skills

      4.6
      Rating, 4.6 out of 5 stars
      ·
      81 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      Z

      Zoho Corporation

      Zoho Sales Representative

      Skills you'll gain: Sales Process, Account Management, Sales Management, Selling Techniques, Customer Relationship Management, Sales, Customer Relationship Management (CRM) Software, General Sales Practices, Sales Pipelines, Sales Presentation, Sales Strategy, Closing (Sales), Process Mapping, Customer Relationship Building, Interviewing Skills, Prospecting and Qualification, Sales Prospecting, Sales Operations, Problem Solving, Critical Thinking

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      G

      Goodwill Industries International

      Goodwill® Career Coach and Navigator

      Skills you'll gain: Constructive Feedback, Interviewing Skills, Communication, Coaching, Accountability, Client Services, Virtual Teams, Professional Development, Diversity and Inclusion, Client Support, Workforce Development, Recruitment, Ethical Standards And Conduct, Active Listening, Telecommuting, Needs Assessment, Employee Onboarding, Empathy, Human Centered Design, Gap Analysis

      Build toward a degree

      4.7
      Rating, 4.7 out of 5 stars
      ·
      422 reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      E

      ESSEC Business School

      The fundamentals of hotel distribution

      Skills you'll gain: Hospitality Management, Hospitality, Marketing Channel, Business Modeling, Revenue Management, Direct Marketing, Booking (Sales), E-Commerce, Online Advertising, Web Analytics, Strategic Partnership, Competitive Analysis, Marketing Strategies, Web Design and Development, Consumer Behaviour

      4.7
      Rating, 4.7 out of 5 stars
      ·
      1.5K reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      U

      Università Bocconi

      Management of International Development: Towards Agenda 2030

      Skills you'll gain: Human Capital, Governance, Sustainable Development, International Relations, Strategic Thinking, Cultural Diversity, Organizational Strategy, International Finance, Policy Development, Stakeholder Management, Strategic Partnership

      4.8
      Rating, 4.8 out of 5 stars
      ·
      212 reviews

      Mixed · Course · 1 - 3 Months

    • Status: Preview
      Preview
      U

      University of Pennsylvania

      Driving Operational Performance

      Skills you'll gain: Process Analysis, Operational Performance Management, Capacity Planning, Operational Analysis, Key Performance Indicators (KPIs), Operations Management, Operational Efficiency, Business Operations, Process Optimization, Business Metrics, Business Process Management, Return On Investment, Customer Analysis, Customer Retention, Business Modeling, Resource Allocation, Customer experience improvement

      4.6
      Rating, 4.6 out of 5 stars
      ·
      12 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      U

      University of California, Davis

      Wine Tasting: Sensory Techniques for Wine Analysis

      Skills you'll gain: Peer Review, Cultural Sensitivity, Analytical Skills, Detail Oriented, Verbal Communication Skills, Decision Making

      4.7
      Rating, 4.7 out of 5 stars
      ·
      528 reviews

      Beginner · Course · 1 - 3 Months

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    1…122123124…465

    In summary, here are 10 of our most popular customer experience courses

    • The Holocaust - An Introduction (I): Nazi Germany: Ideology, The Jews and the World: Tel Aviv University
    • Getting Started with TikTok: Aptly
    • Introduction to Dental Terminology: University of Pittsburgh
    • Usability Testing with Hotjar: Coursera Project Network
    • Coding the Static Restaurant Site: Johns Hopkins University
    • Building the Business Model for Corporate Entrepreneurs: University of Maryland, College Park
    • Zoho Sales Representative: Zoho Corporation
    • Goodwill® Career Coach and Navigator: Goodwill Industries International
    • The fundamentals of hotel distribution: ESSEC Business School
    • Management of International Development: Towards Agenda 2030: Università Bocconi

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