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    • Customer Experience

    Customer Experience Courses Online

    Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

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    Explore the Customer Experience Course Catalog

    • Status: Free Trial
      Free Trial
      Status: AI skills
      AI skills
      A

      Amazon

      Amazon Junior Software Developer

      Skills you'll gain: Git (Version Control System), Software Development Methodologies, JUnit, Requirements Analysis, Version Control, Application Development, Software Development Life Cycle, SQL, Full-Stack Web Development, Test Driven Development (TDD), Software Development, Restful API, Object Oriented Programming (OOP), Object Oriented Design, Database Management, MySQL, Digital Transformation, Relational Databases, Java Programming, Generative AI

      4.5
      Rating, 4.5 out of 5 stars
      ·
      414 reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      U

      University of Maryland, College Park

      Developing Innovative Ideas for Product Leaders

      Skills you'll gain: New Product Development, Innovation, Market Opportunities, Ideation, Entrepreneurship, Product Management, Corporate Strategy, Customer Analysis, Competitive Analysis, Market Analysis, Initiative and Leadership, Target Market, Business Strategy, Value Propositions

      4.4
      Rating, 4.4 out of 5 stars
      ·
      222 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      I

      IBM

      Developing Front-End Apps with React

      Skills you'll gain: React Redux, React.js, JavaScript Frameworks, Front-End Web Development, Full-Stack Web Development, UI Components, Web Applications, Web Development, Javascript, Event-Driven Programming, Cascading Style Sheets (CSS), Data Structures

      4.4
      Rating, 4.4 out of 5 stars
      ·
      725 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      C

      Coursera Instructor Network

      Business-to-Consumer (B2C) Sales Strategies and Techniques

      Skills you'll gain: Sales Presentation, Selling Techniques, Target Audience, Customer Relationship Building, General Sales Practices, Closing (Sales), Business-To-Consumer, Sales, Communication, Company, Product, and Service Knowledge, Sales Strategy, Product Promotion, Customer Engagement, Product Demonstration, Brand Loyalty, Rapport Building, Consumer Behaviour

      4.9
      Rating, 4.9 out of 5 stars
      ·
      15 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      M

      Meta

      Meta Social Media Marketing Capstone

      Skills you'll gain: Social Media Marketing, Presentations, Social Media Campaigns, Campaign Management, Digital Marketing, Program Evaluation, Project Closure, Analysis, Communication, Registration

      4.7
      Rating, 4.7 out of 5 stars
      ·
      676 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      M

      Michigan State University

      Planning: Principled, Proposing, Proofing, and Practicing to a Success Plan

      Skills you'll gain: Value Propositions, Business Planning, Business Modeling, Entrepreneurship, Verification And Validation, Business Strategy, Product Development, Financial Forecasting, New Business Development, Financial Analysis, Customer Analysis, Innovation

      4.5
      Rating, 4.5 out of 5 stars
      ·
      182 reviews

      Mixed · Course · 1 - 3 Months

    • Status: Preview
      Preview
      G

      Georgia Institute of Technology

      Materials Data Sciences and Informatics

      Skills you'll gain: Materials science, Informatics, Data Science, Data Mining, Data Integration, Data-Driven Decision-Making, Data Processing, Systems Design, Engineering Analysis, Big Data, Structural Analysis, Statistics

      4.5
      Rating, 4.5 out of 5 stars
      ·
      349 reviews

      Intermediate · Course · 1 - 3 Months

    • C

      Coursera Project Network

      Small Business Marketing Using Facebook

      Skills you'll gain: Facebook, Marketing Analytics, Advertising, Digital Advertising, Social Media Content, Social Media Marketing, Social Media, Content Marketing, Scheduling, Target Audience, Social Media Management, Customer Engagement

      4.6
      Rating, 4.6 out of 5 stars
      ·
      255 reviews

      Mixed · Guided Project · Less Than 2 Hours

    • U

      University of Colorado Boulder

      Embedded Software and Hardware Architecture

      Skills you'll gain: Embedded Software, Embedded Systems, Debugging, Data Structures, System Programming, Microarchitecture, C (Programming Language), Hardware Architecture, Computer Architecture, Integrated Development Environments, Software Design, Maintainability, System Configuration, Development Environment, Peripheral Devices

      4.5
      Rating, 4.5 out of 5 stars
      ·
      525 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      M

      Macquarie University

      Supply chain management: Be global

      Skills you'll gain: Supply Chain, Supply Chain Planning, Supply Chain Management, Strategic Sourcing, Transportation, Supply Chain, and Logistics, Procurement, Logistics Management, Supplier Management, Corporate Sustainability, Risk Management, Business Technologies, Sustainable Design

      4.8
      Rating, 4.8 out of 5 stars
      ·
      354 reviews

      Beginner · Course · 1 - 3 Months

    • C

      Coursera Project Network

      Creating a Free Business Page with Blogger

      Skills you'll gain: Blogs, Google Analytics, Web Analytics, Promotional Strategies, Customer Engagement, Social Media, Content Marketing, Content Creation, Content Management Systems, Business Writing, Marketing

      4.6
      Rating, 4.6 out of 5 stars
      ·
      233 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      U

      University of Colorado System

      Fundamentals of Network Communication

      Skills you'll gain: Digital Communications, OSI Models, Network Protocols, TCP/IP, Communication Systems, Network Routing, Network Architecture, Network Planning And Design, General Networking, Computer Networking, System Programming, Data Integrity

      4.6
      Rating, 4.6 out of 5 stars
      ·
      2.4K reviews

      Intermediate · Course · 1 - 3 Months

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    1…123124125…465

    In summary, here are 10 of our most popular customer experience courses

    • Amazon Junior Software Developer: Amazon
    • Developing Innovative Ideas for Product Leaders: University of Maryland, College Park
    • Developing Front-End Apps with React: IBM
    • Business-to-Consumer (B2C) Sales Strategies and Techniques: Coursera Instructor Network
    • Meta Social Media Marketing Capstone: Meta
    • Planning: Principled, Proposing, Proofing, and Practicing to a Success Plan: Michigan State University
    • Materials Data Sciences and Informatics: Georgia Institute of Technology
    • Small Business Marketing Using Facebook: Coursera Project Network
    • Embedded Software and Hardware Architecture: University of Colorado Boulder
    • Supply chain management: Be global: Macquarie University

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