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    • Customer Experience

    Customer Experience Courses Online

    Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

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    Explore the Customer Experience Course Catalog

    • Status: Preview
      Preview
      P

      Pontificia Universidad Católica de Chile

      Análisis de Sistemas de Transporte

      Skills you'll gain: Transportation Operations, Network Analysis, Operations Research, Systems Analysis, Systems Thinking, Analysis, Demand Planning, Mathematical Modeling, Econometrics, Markov Model, Behavioral Economics, Cost Benefit Analysis, Market Dynamics, Economics, Customer Demand Planning, Predictive Modeling, Decision Making

      4.7
      Rating, 4.7 out of 5 stars
      ·
      777 reviews

      Mixed · Course · 1 - 3 Months

    • Status: Preview
      Preview
      U

      University of Michigan

      Social Work Practice: Advocating Social Justice and Change

      Skills you'll gain: Social Work, Community and Social Work, Social Justice, Social Sciences, Human Services, Advocacy, Cultural Sensitivity, Diversity Awareness, Research, Policty Analysis, Research, and Development, Case Studies, Systems Thinking, Ethical Standards And Conduct

      Build toward a degree

      4.8
      Rating, 4.8 out of 5 stars
      ·
      424 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Colorado Boulder

      UX and Interface Design for Embedded Systems

      Skills you'll gain: User Research, User Experience Design, User Experience, User Interface and User Experience (UI/UX) Design, Usability, Verification And Validation, UI/UX Research, Human Computer Interaction, Persona (User Experience), Usability Testing, User Centered Design, Embedded Systems, Wireframing, Prototyping, Unified Modeling Language

      Build toward a degree

      4.3
      Rating, 4.3 out of 5 stars
      ·
      16 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Colorado System

      Secure Software Design

      Skills you'll gain: Database Design, Software Design, Application Security, Vulnerability Assessments, Unified Modeling Language, Unit Testing, Threat Modeling, Usability Testing, User Interface and User Experience (UI/UX) Design, Open Web Application Security Project (OWASP), Technical Design, Software Architecture, Secure Coding, Object Oriented Design, Software Design Patterns, Database Management, Security Software, Systems Design, Software Engineering, Software Development Life Cycle

      4.6
      Rating, 4.6 out of 5 stars
      ·
      436 reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      V

      Vanderbilt University

      ChatGPT + Excel: Master Data, Make Decisions, Tell Stories

      Skills you'll gain: Data Storytelling, Microsoft Excel, Data Visualization, Data Analysis, Data Cleansing, ChatGPT, Data Integration, Data Transformation, Data Validation, Exploratory Data Analysis, Prompt Engineering, LLM Application, Data Quality, Generative AI

      4.8
      Rating, 4.8 out of 5 stars
      ·
      116 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      G

      Google

      Google UX Design

      Skills you'll gain: User Experience Design, UI/UX Research, Information Architecture, Storyboarding, Wireframing, User Research, User Story, Adobe XD, Usability Testing, Figma (Design Software), User Experience, Design Reviews, User Interface and User Experience (UI/UX) Design, Design Research, User Centered Design, Persona (User Experience), Presentations, Web Design, Research Design, Usability

      4.7
      Rating, 4.7 out of 5 stars
      ·
      166 reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      U

      Universidad Nacional Autónoma de México

      Desarrollo de aplicaciones móviles con Android

      Skills you'll gain: Android Development, Android Studio, Java, Mobile Development, Object Oriented Programming (OOP), Java Programming, Mockups, Mobile Development Tools, Application Design, Application Development, Software Design Patterns, Kotlin, User Interface (UI) Design, Prototyping, JSON, Application Lifecycle Management, User Interface and User Experience (UI/UX) Design, Program Development, Restful API, Instagram

      4.6
      Rating, 4.6 out of 5 stars
      ·
      1.9K reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      I

      IBM

      Getting Started with Front-End and Web Development

      Skills you'll gain: Application Development, User Interface and User Experience (UI/UX) Design, Web Design, Web Design and Development, Front-End Web Development, No-Code Development, WordPress, Web Development, Full-Stack Web Development, Web Servers, Web Development Tools, Back-End Web Development, Content Management Systems

      4.6
      Rating, 4.6 out of 5 stars
      ·
      379 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Colorado Boulder

      Project Management: Foundations and Initiation

      Skills you'll gain: Engineering Management, Team Leadership, Stakeholder Management, Team Management, Project Scoping, Leadership and Management, Resource Management, Team Building, Requirements Management, Stakeholder Analysis, Project Management, Project Management Life Cycle, Communication, Business Communication

      Build toward a degree

      4.7
      Rating, 4.7 out of 5 stars
      ·
      914 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      I

      Insper

      Introdução ao Marketing Analítico

      Skills you'll gain: Marketing Analytics, Analytical Skills, Data Analysis, Data Collection, Marketing, Analytics, Market Research, Data-Driven Decision-Making, Customer Insights, Statistical Methods, Business Metrics, Consumer Behaviour, Brand Strategy

      4.7
      Rating, 4.7 out of 5 stars
      ·
      799 reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      L

      LearnKartS

      PMI-PMP® Certification Training Course

      Skills you'll gain: Cost Management, Project Management Institute (PMI) Methodology, Project Risk Management, Scope Management, Agile Project Management, Agile Methodology, Stakeholder Engagement, Project Management Life Cycle, Agile Software Development, Project Scoping, Project Management, Adaptability, Project Documentation, Project Planning, Team Leadership, Project Coordination, Team Management, Stakeholder Management, Risk Management, Quality Management

      4.6
      Rating, 4.6 out of 5 stars
      ·
      377 reviews

      Intermediate · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      I

      IBM

      Introduction to Big Data with Spark and Hadoop

      Skills you'll gain: Apache Hadoop, Apache Spark, PySpark, Apache Hive, Big Data, IBM Cloud, Kubernetes, Docker (Software), Scalability, Data Processing, Distributed Computing, Performance Tuning, Data Transformation, Debugging

      4.4
      Rating, 4.4 out of 5 stars
      ·
      455 reviews

      Intermediate · Course · 1 - 3 Months

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    In summary, here are 10 of our most popular customer experience courses

    • Análisis de Sistemas de Transporte: Pontificia Universidad Católica de Chile
    • Social Work Practice: Advocating Social Justice and Change: University of Michigan
    • UX and Interface Design for Embedded Systems: University of Colorado Boulder
    • Secure Software Design: University of Colorado System
    • ChatGPT + Excel: Master Data, Make Decisions, Tell Stories: Vanderbilt University
    • Google UX Design: Google
    • Desarrollo de aplicaciones móviles con Android: Universidad Nacional Autónoma de México
    • Getting Started with Front-End and Web Development: IBM
    • Project Management: Foundations and Initiation: University of Colorado Boulder
    • Introdução ao Marketing Analítico: Insper

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